Guest User
August 22, 2023
A misleading website, it is difficult to understand that such an establishment is awarded a qualification by the Greek state of 5 stars which is displayed at the reception. On arrival, no doorman, no valet, the first thing you are asked for is your passport and to carry your suitcases. No concierge service. No accompaniment in the room. Tiny room, you have to climb over your suitcase to reach the bed. The cupboards are open to the sky, the bathroom just as tiny. To get a towel for the pool you have to ask, the towels are locked in a cupboard. Service level, a bartender who seems lost when it comes to cocktails and who asks you for your room number for billing even before you order. Stuck by the rain we decide to ask for a snack around 10 p.m. While a family has just ordered (it must be said that they had no electricity in their room for a while), we are told that the kitchen is closed then they come back offering us... pizzas ( certainly frozen) we ended up getting a plate with for 2: 2 slices of salami, 2 slices of ham and 4 olives). This hotel cannot be a 5 star or even a 4 and there are still 3 star establishments which are better in every way. Move on and choose another establishment for your stay in Kalamata.
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