Hotels near Pusat Pengajian Siswazah, Nilai

We check in this hotel on 16/9/2022 for 1 night for wedding event nearby. It was a late check in due to traffic jam from Johor. The hotel look grant from outside. The room was quite spacious. Before check in, we already call the reception to inform that we have an handicap driver who need a parking lot near to the lobby. For your info, their parking lot is located on the opposite building, multi-storey which is inconvenience for us. The receiption do give us approval to park outdoor. But when we reach the hotel, the security did not allow us to park. Even tho we did told him that we already got the approval. We have to go to the reception again, show them the prove, then the security let us park. But from the security movement and the way he look at us as if we making a crime. So terrible. It was raining day on that day, but was disappointed as no one from the hotel staff assist us with our luggages and things. Enter the room, when we wanted to use the toilet urgently, towel bowl was stained and cannot flush off. Called the room service, technician took about 20-30mins to repair. 4G internet and wifi access was very slow. In the evening, and during check out the next day, the same security kept looking at us and our vehicle. I understand that they are doing their job but please know that we didn't park there illegally. On the day of check-out, we called the reception to check whether can we request for late check-out, but instead of getting a late check-out, reception make us to check-out earlier which is before 12(the standard timing of checking out) If you are looking for a spacious room and decent area, you can come over to this hotel but if you are looking for overall good service and convenient, don't visit this hotel. You will disappoint yourself, just like i do.

Very good sleep and rest before my flight! The staffs are really helpful and attentive, especially the girl at the reception, who gave a warm and friendly welcome :) Good cleanliness! Good location and shuttles for the airport. Definitely recommend!

This hotel is so clean and comfortable. Eventhough there are no food court nearby, we still can order food from their cafe 24hrs. If we have a transport, can go to Kota Warisan to get food supply. Stay there during hajj session, so the price is quiet expensive but still resonable to stay. I love it

Receptionist was friendly and attentive. She noticed it was my birthday and wished me happy birthday. This was my second time staying here. Cleanliness was ok but can be improved. Breakfast buffest spread was ok but to my opinion, the taste and variety went downhill compared to my first stay in 2022. Hope that can be improved too.

Very clean precise excellent place.staffs are super friendly, approachable. Front desk is so nice and helpful and non stopped approach customer to clear their doubts.

Our experience started out fine, we were given cookies at the reception by a very friendly receptionist. The property is huge but dated. Walking from reception to our room (in another adjacent building) is ok but there is no shaded walkways, it’s all open air and subject to the elements. The room itself is average, we had booked two rooms facing the lake. The cleanliness however is appalling. We found a dead cockroach under the bed, the toilets were clean but because it’s all black tiles, you can’t really see the dirt unless you look closely; the shower doors weren’t properly cleaned, there is moss and old, icky dirt stuck at the corners. Water pressure to the bidet is low, which basically makes it pointless to have. There’s food flies lounging around the room, possibly from food that was consumed by the previous guest. We had ordered room service 3 times in total. The first time was great, they brought the food within 30 minutes, charged it to our room. The food quality however was subpar. The char kuey teow was soggy and tasted like ginger, which isn’t how it’s normally supposed to be prepared! If your chef is gonna make changes to classic local recipes, make sure it’s taste-tested by others and please CLEARLY state that this is an adaptation of a local classic so the guest can expect it to be different. The 2nd time was an annoyance, not only was the food late but they told us to pay immediately for it! Apparently the wait staff was told we had not paid a deposit for the room but in fact we had paid a deposit to cover our entire 2 night stay for two rooms! But being cooperative guests, we decided not to make a fuss and paid immediately. 3rd room service, no questions about payment. Talk about inconsistent service! Also, we were told to leave our food trays from the room service outside the room but they didn’t clean it up the next day resulting in food flies buzzing around. The breakfast was ok on the first day, but the 2nd day, it was downright horrible. Scrambled eggs were soggy, bacon and sausages was boiled and not fried, again, if you’re gonna offer a healthy alternative to everyday norm, please state it clearly somewhere! Freshly baked bread wasn’t fresh either, tasted at least a day old. Lastly, the pool isn’t cleaned regularly, not what you’d expect from something with a “Hilton” brand in it. The kids pool had dark tiles in it and so you can’t easily see dirt in the water but there were small leaves and other icky stuff floating about if you looked closely.

Great stay! We had family dinner and booked 8 rooms! The front desk was so helpful and trying to get all the rooms nearer and same blocks The deluxe room is huge and the superior room is perfect! The dinner pic mr Ameerul is very responsible person as well as helpful! We had a great time and awesome dinner. We enjoyed the live band so much Overall it’s a perfect place to stay! Will definitely come again 👌

I’ve stayed here previously and it was very good but this time the experience was not so good. I was welcomed to an unpleasant smelling room, the bathroom wasn’t very clean, the fridge had condensation which left a small puddle on the floor, the WiFi did not work in the room and to top it off the key card stopped working and maintenance had to be called to let me in the room after a tiring day. So overall a very unpleasant stay this time.

Rooms wre very big and good water pressure was good. Maybe the rooms need a little refurbishment overall ok considering its age. Breakfast buffet was acceptable. I saw several hotel guests using their hands to take the croissant 🥐 and ikan bilis for Nasi lemak which was disgusting. Hotel breakfast has room improvement I just stayed at royal chulan Penang last week and there was aa stark difference in food quality and also variety of food provided at both establishments