Gesar Hotel Reviews

Response from Property: Dear guest, the laundry service provided by hotel is sent to an outside laundry. Currently, it takes two days at the fastest. If guests check-in or check-out at an inappropriate time, it would cause problems with not being able to pick up the clothes. So we didn’t take your clothes to wash. Thanks for understanding and hope to see you again!尊敬的宾客您好！酒店为宾客提供的洗衣服务都是送到外面洗衣店洗涤，目前最快也需两天时间，如果宾客入住或离开的时间不合适就会造成取不了衣物的问题， 所以我们没有将您的衣物送去洗涤，望理解.欢迎再次光临！

Response from Property: Hello dear guests! Thank you for your review. The hotel is located in the old town of Kangding. It is only about 5 minutes' walk from the famous Zheduo River and Qingge Square. It is 28 kilometers away from Mugecuo Scenic Area by car. The transportation is very convenient. There are many local snack bars, shopping malls and restaurants nearby. It can meet the needs of guests for travel and shopping. Welcome to visit again!

Response from Property: Hello dear guests! We are very sorry that this stay did not bring you a good experience. The hotel's water pipes broke due to the water supply and drainage company, resulting in water outage in the entire residential area. We have notified guests when they checked in, including those who have already stayed at the hotel. Mineral water was provided to the guests in a timely manner with the guest's approval. Some guests were unwilling to continue to stay, and we also actively cooperated with them to cancel the room or check out for free. As long as the guest is willing to cancel, no matter how long he has stayed, we will I have applied for free cancellation and received many compliments from guests. Generally, the deposit will be automatically refunded to the corresponding account. Some accounts are pre-authorized, so there will be no text message prompts or bank network delays. The above situations may also occur, but these are very rare situations. We will increase training on the attitude of service staff and strive to satisfy every guest.

Response from Property: Hello dear guests! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home when you stay in the hotel. We look forward to your coming again to review our progress, and wish you a happy day!

Response from Property: Dear guest, we have received your review. During the peak tourist season, all hotel room rates will increase. We hope that guests can objectively evaluate the hotel and make multiple comparisons and references when booking a hotel to determine the cost-effectiveness. Make reservations later. The price of our hotel is already in a very reasonable range during the Golden Week. We also implement free parking and breakfast-free policies for guests. There are only a handful of hotels in Kangding that can provide free parking. It can also be said that our hotel is the first to offer free parking in local hotels. We are dedicated to our guests and strive to provide high-quality services and hope to gain their recognition and understanding. If guests have any questions during their stay, they can contact the hotel staff. We will do our best to help you. Once again, we hope that our guests can carefully consider the cost-effectiveness when booking a room, especially during the peak season. No matter where you are planning to travel, you need to make more rational references and comparisons before booking. Go make a reservation.

Response from Property: Hello dear guests! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! I wish you a happy life!

Response from Property: Hello dear guests! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Gesar Hotel will always stand in this city, waiting for your arrival! Have a good trip!

Response from Property: Hello dear guests! We are very glad that you have chosen to stay at Kangding Gesar Hotel. The hotel is located in the old town of Kangding, with the excitement and convenience of the city. The hotel has always hoped to use its thoughtfulness and warmth to become the home away from home in your heart. We look forward to it. Your next time home!

Response from Property: Hello dear guests! Thank you for your review. If guests need to carry luggage when checking in, they can inform the security staff or the front desk, and we will coordinate staff to carry it for you. Welcome to visit again!

Response from Property: Hello dear guests! We have reported the issues you raised to the relevant hotel departments, and we will investigate and rectify the issues. Welcome to visit again!

Response from Property: Hello dear guests! We are very sorry that we could not provide you with timely service. It is probably because the service staff did not deliver water to you in time because they were afraid of affecting your rest. If you have any questions during your stay, please call the front desk. We will serve you wholeheartedly. Welcome again Come!

Response from Property: Hello, dear guests! Thank you for your comment. The hotel is located in the old town of Kangding, with convenient transportation, surrounded by snack bars and shopping malls, has its own parking lot and is equipped with full-time security personnel to guard the guests' cars. Thank you for coming!

Response from Property: Hello dear guests! We have reported the issues you have reported to the relevant departments and will strengthen the training of employees so as to not affect the guests' rest during work.