Hotels near Highlands Community of Christ, Kansas City

With all of the hotel choices near the Kansas City airport, I should have been able to make a better choice. We live in the KC metro area and were scheduled to fly out that morning, but after a number of delays our flight was canceled. We were booked on the same flight the following morning and decided to stay near the airport instead of going home since we'd used a car service to get to the airport and it just seemed like less hassle. We arrived at the hotel a little after noon and were told we couldn't check in until a room was cleaned. Given that checkout is at 11, I assumed that it wouldn't be all that long until a room was ready. I checked in with the gal at the front desk a couple of times and was told that she was waiting to hear from housekeeping. I asked if she couldn't initiate the contact and she indicated she'd do so, though never did. I even found the second floor cleaning crew who told me that all the rooms on the second floor were cleaned. Normal check-in is at 3 and a little before 3 I was called to the front desk to check-in. I honestly can't see a valid business reason to keep people waiting in the lobby until 3 if there's a room ready. Thankfully, not every hotel does that. There certainly wasn't anything in the lobby on which we could spend money, with the possible exception of a pop machine. This forced wait is the primary, but not the only reason, I'll ever stay at one of these properties again. Calling the room a ”suite” is laughable. It appeared to be pretty much an average size motel room. I guess what made it a ”suite” was a curtain in the middle of the room that could be pulled to divide the bed area from the rest of the room. The curtain only pulled about 75% across the width of the room, no it's not like there's any sense of privacy on either side. Also, for some reason that evades logic, the TV is on the end of the room with the bed, so it's not like someone could watch TV without disturbing someone who is sleeping. The pillows were very, very soft and not suitable for side-sleepers. The towel were very thin and the water pressure very low. There were other minor deficiencies that, while not critical, show a significant lack of attention to detail and a failure of supervision. My apologies for not having photos to share. Thanks for reading. If you've found this to be helpful, I'll appreciate a thumbs up below.

room was gorgeous and hotel was near everything so booking and Uber for a drunken night around downtown KC was $10-$15 a ride. Front desk only had one person so that was not very efficient especially if that one person had to step away, you’d be standing at the check in for a while waiting, another downside was pool was rarely open. There wasn’t really any structured swim hours just an ‘out of service’ sign on the door every other hour.

Great. Really clean and quiet and the bed was super comfy. The only thing was there was the hot water wasn’t working but that’s okay: extra fresh

We had two teams, about 20 families, that stayed here for the MLK VB tourney held at the convention center (an easy 3 block walk). The hotel was clean and quiet, an important factor when trying to get good rest as athletes. Housekeeping was offered daily. I appreciated the number of towels available in the room, as well as the quality! We ordered from the on-site restaurant and the food was good with decent pricing, comparable to restaurants nearby. No complimentary brkfst. Hotel offered valet parking for $28/day, or there was a $10 garage just around the corner, and another for $18 the opposite direction. The hardest issue we encountered was finding a place to actually park/pull up to unload bags just to check in when we first arrived. Same for check out. Hotel is on a street corner w zero designated hotel parking. Ultimately, I would recommend this hotel and I’d stay here again.

Darrell (shuttle driver) was the highlight of the stay. He was very personable, energetic and made our whole party feel welcome. The front desk team coud take some notes on hospitality from Darrell. The hotel is centrally located but the building is a little dated.

Very satisfied with the stay, the hotel has just been renovated, about 5-10 minutes walk from the union station, turn left from the station gate and turn left, you can see it from afar, very conspicuous. The front desk is on the 2nd floor. If the night arrives too late, you need to press the intercom outside the main entrance of the 1st floor to let the front desk open. A few front desks are very welcoming, not a super metropolis hotel is not the same. Breakfast is similar to other hotels, that is, many things need to be heated by themselves, which is very interesting. There is also a canteen at the front desk, and snacks are big. My room is equipped with a microwave and a large fridge. The windows in the room need to be opened before the main power switch of the door is opened. When I left, let the front desk help me find the rental, and the rental fee was reasonable, very good.

Good, good, good, good, good, good Hotel parking: free parking spaces available Hotel room type: Very large, similar to an executive suite. The decoration is also very exquisite. Hotel front desk: Very nice and polite