Hotels near Pier 1, Kansas City

I’ve now stayed at almost every 21C hotel (I haven’t been to Iowa). Gets an overall five stars with some stronger points and some weaker points. Strong: the artwork this time around was poignant, the thought provoking, and cohesive. The restaurant and restaurant staff were outstanding (The Savoy, reviewed separately). Their room service was awesome too. The beds at 21C have always been comfy and I like their toiletry products. Weaker: The front desk staff was a mixed bag. Generally helpful and nice, but I was received more coolly here than some other places. Housekeeping. I 1000% understand we are still struggling with COVID and the economy and labor issues. And I don’t know who had my room previously, but there were several small shards of glass in the seating area, there was a pair of underwear behind the couch (which I didn’t touch and left there), and I somehow found a pair of dried up old contact lenses on the bedspread. Please note, the room was generally clean and well appointed, but the three things I mentioned were pretty big things. Also, if we aren’t going to go back to having minibars (which I’m fine with), can we have mini fridges in the rooms? I get you’re trying to up-sell room service, but I would just like to be able to chill my water or have something cool to drink without asking for a (too small) bucket of ice. Would stay again. The positive far outweighs the negative. Tip: no valet parking, but there is a garage across the street that charges 10 bucks a night.

We had two teams, about 20 families, that stayed here for the MLK VB tourney held at the convention center (an easy 3 block walk). The hotel was clean and quiet, an important factor when trying to get good rest as athletes. Housekeeping was offered daily. I appreciated the number of towels available in the room, as well as the quality! We ordered from the on-site restaurant and the food was good with decent pricing, comparable to restaurants nearby. No complimentary brkfst. Hotel offered valet parking for $28/day, or there was a $10 garage just around the corner, and another for $18 the opposite direction. The hardest issue we encountered was finding a place to actually park/pull up to unload bags just to check in when we first arrived. Same for check out. Hotel is on a street corner w zero designated hotel parking. Ultimately, I would recommend this hotel and I’d stay here again.

Darrell (shuttle driver) was the highlight of the stay. He was very personable, energetic and made our whole party feel welcome. The front desk team coud take some notes on hospitality from Darrell. The hotel is centrally located but the building is a little dated.

The check in was very good, an agent with a spontaneous smile assigned us a very quiet room with a beautiful view. The super clean room, with everything you need, excellent bed, towels, amenities, we didn't have to request anything. Delicious dinner, reasonable price, convenient parking in the building, very good service.

had a nice stay service was spectacular if needed something the guy was right on top of helping me all together everything was great.an nice room

Good, good, good, good, good, good Hotel parking: free parking spaces available Hotel room type: Very large, similar to an executive suite. The decoration is also very exquisite. Hotel front desk: Very nice and polite

A more comfortable hotel in the area

I booked this hotel as I have not stayed here previously and wanted to try it out. The GM Jeff checked us in and noted that we have been upgraded in our room, though it appeared to be in the room I booked online. He told us that to get to our room, we should go outside to the parking garage elevators, go to the fourth floor, cross over to other elevators to get to the sixth floor where our room was located. We were surprised by this, and soon realized that if we just take the elevator right by our room straight down, we were at the elevators right next to the lobby, where we were checked in. Why we were given these bizarre directions, we have no idea. When going to bed, we noticed that there was dried blood on one of the pillowcases, along with an old stain on the comforter. We got rid of those and called the front desk to let them know about this. In their embarrassment, they comped us one night. The concierge service was OK but on the day of discharge after texting in the morning about extending the checkout time, I texted about getting help for getting our bags to our car and never got a response, so I contacted the front desk myself. A disappointing and gross experience and not really sure this hotel is worth the value that is placed on it. No idea why the GM gave these odd directions; is it so we don’t come back again?