Coral Palace Hotel

Coral Palace: The Hotel That Forgot It’s a Hotel Ladies and gentlemen, welcome to Coral Palace—where the only thing "palatial" is the level of incompetence. A hotel in name only, with service that makes a roadside café look like The Ritz. I spent two and a half years in this place, and let me tell you, I’ve seen five-star service turn into a one-star horror show faster than a bad Tinder date. When I first arrived, the GM was Mr. Salwan—a real hotelier. Charismatic, professional, and someone who knew the difference between a guest and a houseplant. Then came the disaster of the decade. The owners, who are usually fantastic decision-makers, made one epic mistake that will go down in the history books—hiring Ms. Ahlam, a GM so wildly out of her depth, she’s basically scuba diving without oxygen. Let’s be real—hospitality isn't her thing. In fact, I wouldn’t even trust her to run a lemonade stand, let alone a hotel. If we’re talking career paths, she’d probably be better suited to giving foot rubs and trimming nails—that’s if she could figure out which end of the nail file to use. Since her royal disaster took over, the service has gone from "acceptable" to "please send the Red Cross." Marketing plan? Nope. Hygiene standards? A complete mystery. The only plan in action seems to be overworking the staff until they collapse. You’ve got waiters running around like they’re in The Hunger Games, while captains and supervisors stand around like fancy statues from an ancient civilization. The food? Surprisingly good. The service? Slower than dial-up internet in the 90s. And Ms. Ahlam? Managing a hotel the way a chicken manages a space station. If I were Mr. Wisam, I’d personally escort her to the smallest door possible and let her take her talents elsewhere—maybe a restaurant that specializes in terrible service and unnecessary Botox. Because let’s be honest, there’s not enough fillers in the world to cover up the mess she’s made of this place. Coral Palace? More like Coral Disaster. More to come from this soap opera... Just cant forget the botox and fillers and not feel I want to vomit

Although the room is small, it is very clean and the furniture is new, very good room service The restaurant is good and offers many options for breakfast, and you can have other meals in the garden. The only issue is the location; you will need to walk about 200m to get to main street I recommend this hotel for the value of money

Very good by Baghdad standards. Rooms are very nice but many have only a small window opening onto an airshaft. Larger ones with actual windows and sunlight are very comfortable but considerably more expensive. The large rooms are inaccurately called suites bc they are slightly bigger and have a sofa rather than a chair. There is no coronavirus awareness in this hotel. Receptionists, cleaning people and room service staff do not have masks and seemingly are not provided them by the hotel.