Muthu Lake Naivasha Country Club, Naivasha

Muthu Lake Naivasha Country Club, Naivasha Reviews

Muthu Lake Naivasha Country Club, Naivasha

Lake View Dr, Karagita, KenyaView Hotel Details
Muthu Lake Naivasha Country Club, Naivasha
Muthu Lake Naivasha Country Club, NaivashaMuthu Lake Naivasha Country Club, NaivashaMuthu Lake Naivasha Country Club, Naivasha
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Muthu Lake Naivasha Country Club, Naivasha Guest Reviews

4.2/5
Very Good
54 review
Verified reviews
Location4.2
Amenities4.1
Service4.2
Cleanliness4.2
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All Reviews(54)
Positive reviews(51)
Reviews with photos/video(6)
Negative reviews(3)
Travelp
Standard Room 1 King bed Non smoking
Stayed in Aug 2023
Family
28 review
4.2/5
Very Good
Posted on Aug 10, 2023
Stay was good and the hotel included meals which were nice. Though the room would be better if it was renovated
Guest User
Premium Room
Stayed in Jun 2022
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 26, 2022
RAS, very nice place
Guest User
Standard Room 1 King bed Non smoking
Stayed in May 2024
Business travelers
21 review
4.6/5
Great
Posted on May 14, 2024
Very good, the room is clean and hygienic, there are no mosquitoes or poisonous insects. The restaurant is unexpectedly good, I am very satisfied with the breakfast and dinner. There are many animals on the grass by the lake, which is very interesting.
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Guest User
Deluxe Room Non smoking
Stayed in Nov 2023
Couples
1 review
4.5/5
Great
Posted on Nov 22, 2023
All the staff were friendly and helpful. To be highlighted are the reception and restaurant. The outdoor area, including the animals that appeared regularly, was very interesting and had something of a safari and holiday feel about it. The rooms, especially the bathrooms, need to be renovated and modernized. But nothing was missing here either. The food selection was sufficient, but could be a little more extensive (fruit, cheese), especially at breakfast.
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Guest User
Premium Room
Stayed in Jul 2023
Friends
5 review
3.5/5
Posted on Jul 21, 2023
The booked room type does not match the photos! It is said that double beds can be randomly arranged in the reservation, but none of the 4 rooms have double beds, and all of them are double beds.
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Luis 🇵🇹
Standard Room 1 King bed Non smoking
Stayed in Sep 2023
Family
30 review
5.0/5
Outstanding
Posted on Oct 8, 2023
Beautiful environment, close to Lake Naivasha, very good facilities
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annettep456
Stayed in May 2024
Couples
5.0/5
Outstanding
Posted on May 29, 2024
Very nice resort with all the amenities. Friendly staff and great food. Room was nice with a mini fridge. Had to be escorted to dinner because hippos can come into the yard due to high waters. Close to the boat rides. Had great conversations with the Kenyan staff.
Guest User
Stayed in Mar 2024
Other
0 review
5.0/5
Outstanding
Posted on Mar 11, 2024
Stayed here for 2 nights with my family in December 2023. Beautiful heritage property located by the lake. In the evening there were hippos, zebras and gazelles grazing right outside our room apart from many varieties of birds. They took us on a boat ride to a neighbouring island. Can get good variety of Indian and continental food with live counters in the buffet. Wood fired pizzas were great. The property houses a spa and swimming pool too. The staff are really warm and helpful. Special mention to GM Kamal.
Guest User
Stayed in Jun 2024
Other
0 review
1.0/5
Posted on Jun 26, 2024
I recently stayed at Muthu Lake Naivasha Country Club, which boasts a stunning view of Lake Naivasha and beautiful scenic surroundings. The food was also good, adding to the initial positive impression. However, our overall experience was far from satisfactory. The first issue we encountered was with the shower. The water pressure was extremely low, and we had to call the staff multiple times to assist us. Unfortunately, this was just the beginning of our troubles. It followed with a loud music played until 11.00pm as there were few guests who were parting with loud music. I wonder if Hippos were also dancing with them (seriously the resort has hippo as visitor at night) The major problem occurred at midnight when the toilet water started leaking, flooding the entire room. We had to call the hotel staff to clean up the mess, as the room was filled with toilet water. Thankfully, our baggage was on the table, but our footwear was drenched, leaving us to roam around the safari the next day in bathroom slippers. To make matters worse, when we asked to speak with the manager the next morning, there was no one available to attend to our concerns. For a hotel chain with 70 resorts worldwide, I expected a much higher level of professionalism. While the location is undoubtedly beautiful, these significant issues made our stay unpleasant. Think twice before booking at Muthu resorts, despite its scenic allure. P.S- I experienced the same water leakage issue at another Muthu resort in Kenya.
Sougy
Stayed in Jun 2024
Other
4.0/5
Very Good
Posted on Jun 14, 2024
They don’t provide drinking water even while having dinner, you have to buy 450 KES for one bottle, so prepare accordingly , buy water and come Never seen such arrogance otherwise with water Not seen anywhere in the world It’s a good property no doubt
Response from Property: Dear Sougy, Thank you for your feedback. We appreciate your kind words about our property. We apologize for any inconvenience regarding the drinking water. We will look into this matter further to improve our services. Thank you for choosing Muthu Hotels Kenya. Warm regards, Samuel W, Front Office Manager, Muthu Lake Naivasha Country Club. tel: +254 703 048 200 Email: fom.LNCC@africamuthuhotelsmgm.com
akhilaramganesh
Stayed in Jun 2024
Family
4.0/5
Very Good
Posted on Jun 11, 2024
This is a beautiful resort right at the lake. It is an old property - hence is affordable compared to other new resorts in the vicinity. The staff is very helpful and polite. The souvenir shop has a good variety of stuffs for a quick buy before exiting the country. The highlight of the resort of course are the hippos that visit at night for grazing. It was amazing having dinner with hippos right outside the restaurant! There are plenty of monkeys/ water bucks and zebras in the property too. The dinner was amazing with lots of varieties including Indian Vegetarian!!! The breakfast however was a disappointment - we could only eat bread and butter as the vegetarian options were not palatable. Who wants to eat boiled sweet potatoes and potatoes for breakfast? :( An upma/ poha would have been ideal and completed the meal. But overall, a super experience - we loved our stay there!
Response from Property: Dear Akhila, Thank you for sharing your feedback with us! We are delighted to hear that you had a wonderful stay at our resort and enjoyed the beautiful lake views. We are glad you found our staff helpful and polite and that you had a great time interacting with the wildlife on the property, especially the hippos! We appreciate your feedback regarding the food options. We are happy to know that you enjoyed the dinner and apologize for the disappointment during breakfast. Your suggestions for additional vegetarian options are valuable to us and will be taken into consideration for improvement. We look forward to welcoming you back for another amazing experience soon, and we thank you for choosing MGM Muthu Hotels Kenya. Warm regards, Samuel W, Front Office Manager, Muthu Lake Naivasha Country Club. tel: +254 703 048 200 Email:fom.LNCC@africamuthuhotelsmgm.com
peacemark k
Stayed in May 2024
Business travelers
5.0/5
Outstanding
Posted on May 30, 2024
Excellent service from the restaurant and extra amazing food.Hospitable staff The environment was breathtaking with good view of the lake,well manicured lawns & animals coming at close range animals eg waterbuck,hippos,zebras & giraffes
Z6624SXamandar
Stayed in May 2024
Business travelers
5.0/5
Outstanding
Posted on May 8, 2024
A great place to appreciate what Africa can be. The staff is very friendly every place you go. The people are warm and concerned about the needs of the guests. I went for business and it is a great place to work because you will find tranquility in every corner. I simply moved my desk to the window and worked watching the animals playing outside. It's like being in a small zoo, where you will enjoy the singing of the birds and the jokes of the monkeys (just be careful not to leave your room open or your things unattended :)) The rooms are comfortable and quiet, I was able to sleep well all my stay. I would definitely repeat!!
Jared O
Stayed in May 2024
Friends
5.0/5
Outstanding
Posted on May 2, 2024
A fabulous treatment, with delicious meals & very hospitable staffs. A place to visit again and again for the best experience ever. The natural serene environment is just unbelievable.
Kennedy O
Stayed in May 2024
Business travelers
5.0/5
Outstanding
Posted on May 2, 2024
Courtesy - The staff are very kind. Adequate security is provided especially at night because of the wild animals. Beautiful Scenery - got to see Zebras, waterbucks, monkeys and hippos. Variety - unique blends of food available for breakfast, lunch and dinner.