VE Hotel Kars

arkadaşlarımızla gittik konakladık odaları vs çok temiz çalışanları güler yüzlü oda fiyatları uygun ve kaliteli hizmetleri çok çok iyi aşırı memnun kaldık diyebilirim hepimiz gideceklere kesinlikle tavsiye ederim

This is a gem of a location, with an amazing ambiance. A former caravanserai, the decorating of this hotel is opulent. While the rooms are not that big, the decor more than makes up for it. Original stone walls, large chandeliers, beautiful kilm carpets in the rooms. We were talking and wanted to pack the carpets in our luggage and take them home! The bathrooms are decorated with outstanding tiles and colour scheme. While it wasn't very big, it was properly lit and and warm. it's possible to walk down the hill to the centre of town, where we visited a tea shop and sat outside drinking chai. The breakfast was modest for a buffet but tasty and adequate. I would recommend that the hotel staff be a bit more hospitable, especially those who work the front desk. They should greet the visitors, and not just ignore them when they arrive, even if it's after check in.

Nahçivan gezim sonrası Kars gezimde, Beylerbeyi Sarayı Otel'ini çok çok sevdim. Resepsiyonda'ki Beyfendinin nazik ilgi ve alakası için çok teşekkür ederim. Kesinlikle odaları, temizliği, konumu, servisiyle, yenilenmiş donanımıyla yakınlarıma tavsiye edebileceğim bir yer. Herkese sevgiler.

The intention, to convert an old shell of a palace to a modern upscale hotel, failed in the execution. While the architect in charge of design may have tried to instill a medieval atmosphere, it didn't work. The main foyer was paved with uneven slabs of stone which made walking and rolling luggage difficult. Covering it with carpets didn't improve the situation. Contemporary palaces covered their floors with smooth wood or tile or flat alabaster slabs. The rooms were attractive and well appointed but suffered from poor construction and upkeep. The toilet seat in my room was not attached to the commode, and the hotel didn't even bother to send someone to fix it after I immediately notified the front desk. Another person in our party had the doorknob to the bathroom come off in her hand. All of this in an new hotel! Also, the front steps had a poorly installed carpet that was not secured and presented a safety hazard. Furthermore, there was a "problem" with staffing so our busload of 16 had to handle our own luggage, and there was only one tiny elevator so only two people could use it if they had luggage. No one answered my phone calls to the front desk, and no one was available to do simple room repairs if one bothered to search for the "manager" at reception. The only positive thing I can say is that the internet connection was fast.