Azao Resort & Spa

Loved every day spent there! Beautiful place, efficient and lovely customer service. Their house keeping is like no other. My experience at Azao Resort is one for the books! I highly recommend staying there

Worst experience ever, upon arrival at Azao Resort on the first night, we were placed in an old room that seemed either under renovation or unused. It had a terrible smell, and there were no towels or gowns available. When we raised our concerns, we were assured it would be addressed the next day, but we struggled to get a good night’s sleep, having to run the air conditioning at maximum to mitigate the odor. The following day, we were moved to a better room, but our experience was already marred. The dining experience was just as bad, to make matters worse, the hotel was not prepared for our arrival regarding meals. We arrived just after 9 PM, only to find that dinner service had ended, and there was no food available for us. We were offered leftovers, and I, in particular, only received rice. The hotel did not cater to my vegan diet, and when I requested a simple vegetable dish, I was informed that you hadn’t communicated my dietary needs. I was even told that if I wasn’t happy, I could move to another hotel. As a result, I went without proper nutrition during our stay, which is unacceptable for a holiday. My friend and I booked a full package massage on our last day at the resort, and it turned out to be a huge disappointment. I was completely baffled by what the older lady was doing—she was rubbing my body so quickly, it felt like she was in a rush. At one point, she even laid her body on mine while aggressively rubbing me. It didn’t feel like a massage; it felt more like torture. It was such a waste of money and a really upsetting experience.

Bad experience from day 1 Spent an aweful lot of money. PAID FOR 4 Star got 2 Star facilities, food and location / accommodation. DIRTY AND POOR maintained resort, including entertainment area, games rooms. Little or no hot water to shower. Hated the place. Overrated and Overpriced. Had to pay extra than quoted for levy also. BAD.. BAD .. BAD DONT GO THERE!

Staff were very friendly, welcoming and attentive. Especially Baraka, Hawa and Awhadi. Rooms were great with a nice comfy king size bed and the view of the reef, water and boma was awesome. Had a great time. Although the food was lovely and delicious I would suggest maybe adding a bit more variety to the menu offering on maybe alternating days.

The rooms are beautiful and very clean. The house keeping staff is very professional and caring. It's a place I recommend those going to Zanzibar to stay. I enjoyed the swimming pool as it had warm water. Very beautiful place.

Beautiful relaxing holiday. Definitely worth a stay if you want to be away from the crowds. Resort is clean and staff are very friendly and always helpful. Not a swimming beach, but pool is awesome. If you can, do the all inclusive as small water is $1. Small glass pineapple juice $3.....(also check all that the travel agent tells you....get everything in writing). Enjoy your holiday....