Guest User
September 7, 2024
We visited this hotel on 28/8/24 for a week . This is a totally honest review , we arrived very late to hotel . Lovely lady at reception, the checking in process was great. Took us to our room , came down they’d saved food for us . I thought this was a lovely thing to do . Family room big nice space . It was clean , however lights not working , where the bed was up the stairs the stair rail safety rail wobbled quite alot . And the door to hotel room frame moved . It was okay but it’s not 4 star . Food , was not good. Lots chicken lots pork . No real fish which I found odd being next to the sea . But food in itself just was not nice , and being truly honest was worst I’ve ever experienced on any holiday , I’ve had . The bar the list was terrible . You are only allowed on all inclusive Beer , red and white wine (that was awful) Ouzo , raki , brandy . Soft drinks tea coffee slush hot choc . You are not aloud any rum , vodka , gin , cocktail on the all inclusive. Again this was worse drinks list I’ve ever had in all inclusive. I’m not looking for branded rum etc but no house , vodka , gin , rum . Even that’s poor . And you have pay 4 euro for house rum etc that you’d get free else where . However bar staff great the main man lovely . Staff the lady we had when check in lovely , there was nice lady who helped with water park . Couple others seemed be more friendly and helpful to other nationalities. Like when checking out we was told leave bags on stairs well . While others got put into locked room . All nationalities should be given the same level of service. We are all paying guests . The pool is okay my children did get grazes on there legs from missing tiles . But it wasn’t massive grip . This happens , tiles round pool are not slip resistant. And falling over slipping was a problem. There is no entertainment in day for kids , there nothing most evenings . We had the same singer come on the Saturday and then on the Tuesday. That was the only entertainment. It’s not great for children . Toilets only 1 ladies 1 gents . Not ideal and not clean . Having to buy food and drink from next door supermarket, that I was then told hotel owns isn’t right . I don’t expect the earth food wise or drink but this was very below standard . It’s really not a 4 star hotel I don’t mind paying tourist taxes . But paying 49 euros is a lot when hotel not 4 star , food is bad ,that you are having buy that drink across week see you through. I really don’t rate this hotel for a family holiday . There is not a lot for children . If going as a couple older , yes it’s okay but not as all inclusive. Self catering and the hotel needs loose a star .