Best Hotels near Church Panagia Galoktisti, Kato Pyrgos

We made a reservation through phone for 4 bedrooms 1 month before the arriving time. When we called 2-3 day before that day, we were told that only 3 rooms are available. As we did not want to cancel our long-weekend 2 of my friends decided to share a room. When we arrived ( and later on when I mentioned this) the owners NEVER said ' Sorry' !!! The old lady owner's comments was : 'Mistakes happen' which is true BUT TO SAY 'SORRY ' WOULD BE ESSENTIAL!!!! Due their mistake we were given rooms not in the main building so we had a restricted view of Omega beach. Moreover, although my friends were old , we were given rooms on the 1st floor which due the steps ( not well lightened during night) made for my friends difficult to reach their room. Rooms had also problems: electricity/TV/hair dryer weren't working, balcony door could not be close properly, toilette flusher got stacked and water was continuously running in the toilette. One positive point that when we complained an old man came soon and tried his best to solve the problem. He was the nicer person from all employees we met there. Rooms had the basic furniture and they were clean, except some smudges on the walls. . BUT only one bedside lamp and not even one glass!! Bathrooms were nicely designed and towels were clean. Breakfast area had a disgusting strong oily smell all day around. Breakfast was very poor, Omelets probably weren't done from fresh eggs as it were served in cubes!! Only one kind of marmalade (probably the same would cost to have at least 2 different one.!!) As about the cleanliness of the coffee /milk pots-they were dirty outside and full with smudged fingerprints. But the worst was the cheep blue supermarket 'Sailor' salt which we had on our table. it was sticky and dirty!!! Next to our table , to separate it from the 'parking'( it is just a plot between the 2 buildings of the hotel, not even a path/steps leading from one building to the other) was a badly hanged plastic. How much would cost to put some nicer stuff there??? The worse came when at the time of check-out we mentioned some of the technical problems in order to help the owners to avoid problems with next guests. The middle aged women (??owner) approach was ABSOLUTELY negative. And again we did not hear the word :SORRY. Maybe they not even know that word??? IT IS TIME TO LEARN TO BE POLITE, TIME TO MAKE MINIMAL IMPROVEMENTS. It is a shame that all these problems brought us negative emotions on that beautiful and unspoiled area of Cyprus.

We visited the hotel two weeks before our stay, the reception person, was totally confused about our booking. Two single rooms and two double rooms, in total 6 adults. It took over half an hour to get it sorted. On arrival, we arrived with a group of other friends who had also booked on line. To say he was rude, I know it all would be an understatement. Ours was two singles and two families?? ( after we have previously been there to sort it. Told other friends of our they had not booked, even though they had confirmation on their phones, it was faulty towers, with a Cypriot Manwell. Eventually most got rooms, !! Advicado bathroom suit from 1970, no shampoo or shower stuff, had to hold the mixer Tao shower head up to use the shower. Towels were multi colour and different sizes and had had seen better days. The sheets were clean, but stained and covered with an 1970’s eiderdown. The decor is old and dated 1970’s) At 21:30, the place was virtually in darkness, no bar, no food, not even a coffee available. Breakfast is to be avoided, even the coffee was disgusting. I am really sorry to say this but, has to be the worst hotel I’ve ever stayed at and I have traveled the world.

I came to Casale Panayiotis to celebrate my 50th birthday with my closest friends and family who all enjoyed my celebrations at the Kava which I booked for my private event and my guests all stayed over too. My family and I stayed for three nights to enjoy the local surroundings, the village and the spa facilities. Honestly, we all had an amazing time. The staff not only treated me like royalty but all my guests too. We had a fabulous time. Angelos, Kyriakos and all the team were incredible on the night of my party. Nothing was too much trouble and every request I had (which there were several) were all met with smiles and attentiveness. I couldn’t have asked for more. The food was amazing all thanks to the chef and his team, thank you. As an event planner myself I understand the headaches of demands with so many tiny details and everything I asked for was met perfectly. Iliania and Axis from the operations and F&B team have answered every query I had in all the planning and preparations long before I arrived. Honestly 5* doesn’t do justice to the way in which I and all my guests have been treated. Thank you all for an incredible party that I will remember and cherish forever and to the fabulous stay and 100% the best massage I have ever had from Kiki in the spa. Thank you so much