Business Hotel Lend

必要最低限のアメニティもあり、この値段でとても良かったです。 綺麗でした。

位置非常不好找

It was very close to the subway! About 5 minutes on foot? The neighborhood was very quiet and there were many restaurants nearby, so it was nice to rest.

I went upstairs to pick up my friend. I complained to the front desk that he would come down in 10 minutes and he wouldn't let me go up. I scolded him and went up.

The hotel has a good location and convenient transportation, but it is far from the airport. The breakfast is delicious and the hygiene is not bad. The hygiene is not bad for an old hotel in Japan. The service attitude is okay. I rated it 7 points

乾淨衞生，房間比較小，不過一個人住夠了。

Perto da estação de Higashi Kawaguchi. Quarto razoavelmente grande e novo.

史上最悪の対応をされたビジネスホテル‼︎ フロントのミスで部屋に入室できず 猛暑と悪阻の中　途方に暮れる妊婦 連泊2日目お昼に外出し部屋に戻ると入室できず フロントにて確認 「本日分の支払いがされてないので部屋には入れません」とのこと そんなはずはないと思いながら フロントから支払いの件について確認の連絡をしてもらう 「じゃ支払いの方にこちらからお客さんが怒ってました！って伝えておきますね！」と訳のわからぬことをいいだす… いえ怒っていませんが…このフロントのお爺さんなにかがおかしい… 不信感倍増する とりあえず荷物がそのまま置いてあるので仕方なくスペアキーを貸してもらい荷造りし今から他のホテルを探さなきゃ…と途方に暮れ退出しようとしていた頃 内線にてフロントから 「確認したところ今日の分はお支払いはされてました　スペアキーを返してください」と 元ホテル同業者ですがそんな凡ミスに最悪な対応は普通ではありえない なんの謝罪もなしでした 引き継ぎが全く出来ておらず・基本的なPC操作がほぼできていない 全ての事項を電話で確認していた その後　他のホテル移ろうと思い 延泊分をキャンセルできますか？と問うと 「できません！もう支払いは全ていただいているので出たい時に出ていってもらっていいですよ」と　もはや理解不能 絶対におすすめできません 2度と再訪はない

This was the worst hotel, both the staff and the manager. I went to the front desk to request a delivery service for my suitcase. When I asked them to put a cover on my suitcase, they said they didn't know the price. So I gave them more money and asked the delivery company to send it through the front desk. I went out and returned to the hotel to check the results. They had forgotten to put the cover on and send it. When I corrected them, they insisted that they had not heard my request. I told them that the reason was that the front desk staff had been replaced, so I immediately contacted the previous staff member who had made the request, and they called me with a sulky attitude. I finally realized my mistake. Still, there was no apology, and they were sulky from start to finish. Nishimura and Naritsuka's response was the worst, the worst. The same thing happened when I spoke to the manager the next day. If the top is no good, everyone below is no good either, it's a rotten hotel. I will never stay again and will record this very unpleasant fact. This hotel is the worst.