M230964****
June 1, 2023
The hotel is opposite Kayseri Bus Station. The decoration is very elegant and very nice. But no one at the front desk or restaurant can speak English. The most important thing is that the meal charge cannot be posted on the room account. Other hotels can charge it on the room account and settle the bill uniformly when checking out. But if he dines here once, you will settle the bill. I asked him to issue an invoice once, but the restaurant was not open yet, so I asked the front desk to do it when I checked out in the morning. However, the invoice could not be issued for a long time, and the service was very poor!
I went to the restaurant for breakfast in the morning, and I took the initiative to tell the restaurant staff that my room rate did not include meals, and I would pay later, but he didn’t understand and it was embarrassing. She also went to confirm with the front desk, and you were embarrassed to wait for her to confirm. Only then can you go and have breakfast.
Breakfast normally starts at 7 o'clock. Because I have to catch a flight, I want to have breakfast at 6:30 early. The restaurant agrees, but it requires you to pay a deposit in advance. How can there be such a reason to pay a deposit in advance to eat.
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