Ricky Zulfandi
July 4, 2023
Santika Cirebon is one of the old star hotels in Cirebon but is fairly well maintained and is strategically located in the center of Cirebon city.
(+)
- Spacious parking
- Neat landscape and interior in the lobby, restaurant and pool. - The room itself is quite spacious with an additional couch that children can sleep on. - In the room there are additional pillows and
- They give free 2 bottles of coke in the minibar.
- The air conditioner also works very well, it's cold brrrr...
- Bath amenities are also complete like a 4 star hotel
- Provided 4 bottles of mineral water uk.650ml in the room.
- Hot water in the bathroom works well.
- Spacious swimming pool, available for adults and children.
- There is a sauna (do not check if it is working or not)
- Fitness center available with pretty good equipment
(-)
- Service from employees, both greeting and smiling, is very limited. Good security, receptionist, restaurant, housekeeping that pass each other, no smile and greet at us. Except from 2 people. Mba Siti, greeter at the restaurant and Mr. Gardener.
- exhaust fan in the bathroom is thick dusty
- the switch between rainshower and handshower doesn't work
- During bfast at 7:40 a lot of empty chafing dishes have not been refilled, so you have to wait.
- Suggestion: if you can prepare a welcome drink because sometimes the hotel is thirsty (Amaris usually provides it)
- Suggestion: give a sign where the pool towels can be taken because we have to go around to look for them (because there are no staff on guard around the pool)
Most of all, this is a recommended hotel. With employees who are smiling and happy to greet, it will definitely be perfect.
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