Yeni Mahalle, Şehit. Polis Cemal Ilgaz Caddesi No: 1, Kemer, 07980, TürkiyeView Hotel Details
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Aqi Hydros Club Guest Reviews
4.4/5
Very Good
67 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.3
Service4.5
Cleanliness4.2
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All reviews(67)
Positive reviews(47)
Reviews with photos/video(19)
MARVAN MAHMOOD
Club Standard
Stayed in May 2022
Travel with friends
2 review
3.5/5
Posted on Jun 27, 2022
I have some notes about the food. The service inside the restaurant is not very very good, and it can be said that it is average for the following reasons. The food is sometimes cold for some items, and the availability of dishes is not enough and is always ready. But for the service staff, they are friendly and try to help.
PavelLi
Classic Club Room
Stayed in Sep 2024
Couples
15 review
4.0/5
Very Good
Posted on Oct 26, 2024
Great location
but no bath amenities
broken soap dispenser.
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fatih tağhan
Classic Room
Stayed in Sep 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Oct 14, 2024
The hotel is generally good, the staff is friendly, the sea is very nice, clean, the location is Kemer center, close to everywhere.
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Anastasiya
Club Standard
Stayed in Mar 2023
Family
3 review
5.0/5
Outstanding
Posted on May 2, 2023
We really enjoyed our vacation. Clean, service and animation at the highest level. trip.com works very quickly and did not cause any problems. I definitely recommend it.
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Anonymous User
Classic Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 19, 2024
Everything was great, top notch!
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Muhammet Alper
Club Standard
Stayed in Jun 2022
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 18, 2022
The location is great, the areas of use are great, the food is great, the employees are very good, just perfect
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Katarzyna K
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Aug 23, 2024
Excellent hotel for both rest and fun. For families with children, couples or groups of friends. It is really hard to find anything wrong anything because Hydros Club surprised me positively at every step. Very nice and helpful staff, everyone speaks excellent English. My partner and I got a bungalow room with a view of the garden. The only downside were the neighbors above us who were noisy, apart from that it was quiet but not too far from all the hotel attractions and the beach. The room was clean and there was nothing missing. The bed was comfortable although instead of two duvets there was one large "blanket" made of thicker cotton. A huge plus was the air conditioning which you could set yourself which gives great comfort on hot days. The hotel is located under the mountains, by a pebbly beach belonging to the hotel, with very clean water. In addition, free sunbeds and umbrellas. Additionally, two swimming pools and slides for the youngest. There is also a pier with sunbeds and umbrellas which is lit in the evening and guarded by security. In addition to the main meals in the main restaurant, a snack bar and a cafe are open in the afternoon. Pool bar open almost all day and "disco" open until 2. Evening shows, performances, concerts organized every day at a high level. During the day, animations and sports for children and adults. Very nice bartenders who, despite a lot of work, found time for small talk. A huge plus is that the hotel takes care of cleanliness at every step and uses many ecological solutions. Additionally, there were many signs encouraging guests to take care of the environment. The entire hotel area is very well-kept with a lot of plants, fruit trees, olive trees, colorful flowers, palm trees and green lawns. Additionally, a lot of well-kept and calm cats and chickens. The food is DELICIOUS, at a really high level, a very large selection of various dishes and desserts. The only thing I missed was fresh juices, only those from concentrates were available. Additionally, there are two other restaurants but we did not have time to use them. You also do not have to worry about cleaning up the dishes because they were cleaned at every step (from the tables on the beach, pier and by the pools). The hotel is located very close to the city center, a larger market and all kinds of bazaars and restaurants. Definitely 7 days is not enough and the standard and hospitality of Hydros Club made you not want to leave it. Beautiful views of the mountains and crystal clear water in the sea and diversity of the greenery around the hotel ground. If I ever return to Kemer, it will only be to this hotel.
6/29
Response from Property: Dear Guest, Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us. Our team works tirelessly to create a warm and welcoming atmosphere, and your feedback motivates us to continue delivering exceptional service. Looking forward to welcoming you back soon for another memorable experience! Kind Regards Hydros Club Team
Stela S
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Oct 3, 2024
We arrived From Glasgow at midnight .We were met by very friendly reception staff . Porter took our suitcases to our bungalow room . Our room was very clean . We would like to say thank you to all Hydros staff making our stay very enjoyable and relaxing. Especially we like give a mention to ….Daily activities leader….KAMIR.Very entertaining and funny guy . Also many thanks to Tony from spa and massage centre….Would highly recommend his fabulous service …And a mention for Ibrahim bar man at pool bar for his service . And last but not least ….. The HAPPIEST and SMILY member of main pool bar staff….His name … Mohammed. Big thank you kitchen and restaurant staff for amazing food . We would highly recommend this hotel for vacations . Thank you all . Stela and William from Scotland room 222
6/15
Response from Property: Dear Guest, Thank you for taking the time to share your positive experience! We're delighted to have been a part of making your stay special. See you again soon! Your feedback is a testament to our team's dedication to creating unforgettable moments, and we're already counting down the days until we have the pleasure of welcoming you back for another exceptional stay. Safe travels until we meet again! Kind Regards Hydros Club Team
miasmummy
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Sep 13, 2024
Visited June 24 as a family of 4 with the 2 children aged 20 & 16. Hotel was clean, modern and welcoming. Every member of staff we meet with were welcoming and friendly, from reception, bar staff & cleaners. The food in the buffet restaurant was varied, fresh & all allergens were clearly marked. Special mention to Mesut who always had a smile on his face, despite how busy they were. I hope management note this and mention it to him, he is a credit to the hotel. When we visited the a la carte restaurants the chefs did their best to accommodate a non meat/dairy meal. Done be put off by the mention of cats, there weren’t that many and they weren’t annoying. The entertainment team were fantastic. They did their best to get everyone included in the games without being pushy. Special mention to Mart, Ayman & Gabby. I would fully recommend getting involved, it’s good fun. The beach is stoney which is well documented in the hotel description. Don’t go here if you want a sandy beach. We swam in the sea most days but went in off the pier rather than the beach. I don’t think it would be accessible if you have mobility issues and want to go in the sea. This is a fantastic hotel in a beautiful area and I would highly recommend it. If you’ve read this far, I’ll describe the only negative. There is a hotel next door that plays really loud music into the night, around 3am. It didn’t bother us but I can imagine if you’re not into club music and it’s playing at 3am it would be annoying. That being said, if you’re already asleep by then you might not even hear it.
6/15
Response from Property: Dear Guest, Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us. Our team works tirelessly to create a warm and welcoming atmosphere, and your feedback motivates us to continue delivering exceptional service. Looking forward to welcoming you back soon for another memorable experience! Kind Regards Hydros Club Team
Oliwia M
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Sep 7, 2024
The best hotel I've ever been to I've never had a situation where I cried because I wanted to stay with these people in this hotel as for the reception very professional you didn't feel lost that you wouldn't understand the language you are shown around if you don't know where what is perfect simply the restaurant/waiters wonderful people with a sense of humor helpful very clean they clean they bring fruit right away without a chance they bring you drinks food if they don't have that much traffic wonderful food delicious various simply perfect bar/disco bar if you ask the bartender/barmaid for a different drink than the one on the menu they will make it for you beautiful looking bartenders helpful Swimming pool hotel staff nothing to add nothing to take away I could write here but they really approach everything professionally and the songs you want to sing you just go to the DJ and after 5 minutes there are songs for everyone as for the security guards wonderful you feel safe but also not cornered they watch over everything but what makes me most happy staying in this hotel and I will definitely come back again is the animators you don't get bored there Gaby, Bernner and the other one who are in the pictures just wonderful they talk to you they will talk words in Polish in English they talk to you perfectly they don't ignore you the show is organized even in person stretching Aqua aerobics everything there are such competitions for funny so that people don't get bored everything I highly recommend this hotel you won't get bored oh it's worth every penny
Response from Property: Dear Guest, It warms our hearts to read such a glowing review! Our team works hard to create memorable experiences, and we're thrilled we hit the mark for you. Your feedback inspires us to continually strive for excellence, and we're already looking forward to the opportunity to exceed your expectations on your next visit. Thank you for choosing us as your home away from home! Kind Regards, Hydros Club Team
Monika M
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Sep 5, 2024
Hotel is really nice, in a beautiful location. Food was delicious. Wonderful attractions prepared for guests. The hotel Staff was very nice. We love them. The animation team was great. They did a great job. I Hope to go back there again. I really recommend AQI Hydros Club :)
Response from Property: Dear Guest, Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us. Our team works tirelessly to create a warm and welcoming atmosphere, and your feedback motivates us to continue delivering exceptional service. Looking forward to welcoming you back soon for another memorable experience! Kind Regards Hydros Club Team
mizzogg
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Aug 27, 2024
A really fantastic week at this hotel, travelled with our teenagers who had fun. It’s spotlessly clean, a fantastic location, wonderful food, super friendly staff who go above I would say. We didn’t get picked up until 8pm but staff at reception helped us to take cases from main building and chatted to us throughout our wait (Muharrem Cavder, Yigitalp Kochisarli & Omer Bayraktar - all lovely) - would recommend staying here!
Response from Property: Dear Guest, We appreciate your kind words about our hotel! It's always a pleasure to hear when our guests have enjoyed their time with us. Come back soon! Our team is committed to consistently providing a high standard of service, and we'll be here to ensure your next stay is just as delightful as the last one. Safe travels until we meet again! Kind Regards Hydros Club Team
fenjapj_
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Aug 26, 2024
The fact that we had to wait at the arrival was forgotten fastly. A big plus point for me was that the beach is directly next to the hotel! The animations were always fun! I also did the bachata dance class were I met Gaby Ferreira. Exactly like the other people there she is a warmly and opened person! Also can dance incredibly. At my last night at the Hotel we watched a show (which I also loved) and after I had a beautiful last evening with the staff of the hotel. The hotel created an unforgettable vacation and I would definitely go back there!!!
Response from Property: Dear Guest, We're thrilled to know you had a fantastic experience at our hotel! Your satisfaction is our priority, and we can't wait to host you again. Our commitment to providing top-notch service and attention to detail ensures that each guest feels valued and comfortable. We'll be here with open arms to welcome you back for another wonderful stay! Kind Regards Hydros Club Team
karencU2487UG
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Aug 21, 2024
I always give honest reviews; I cannot fault this hotel and staff. Hotel is spotlessly clean, thanks to the staff working endlessly in extreme heat. The bar staff are great and good fun, Animation team go above and beyond to make you feel special, especially Gabi and Brenner. There is a vast amount of dishes to choose from in the restaurant, which was different each day. We also ate in the Al la carte Turkish and Italian restaurant. Turkish was a lot of meat so may not be to everyone’s taste, the Italian was superb. We were allowed to have one visit to each during our 10 day stay included in our package. Location is great, had our own private beach. Plenty of sun beds around the pool, no need to reserve with towels (although some did). Lovely big pool, there’s an additional pool with a water slide which we didn’t go to as we went as a couple. My only small gripe is that bathrooms are a little dated and would have preferred a walk-in shower rather than stepping over quite a high bath. This is obviously a personal preference. I would suggest taking euros as you seem to pay more when paying in Turkish lira. We never return to anywhere we have previously visited but I think that may change now after staying at the Hydros.
6/7
Response from Property: Dear Guest, It warms our hearts to read such a glowing review! Our team works hard to create memorable experiences, and we're thrilled we hit the mark for you. Your feedback inspires us to continually strive for excellence, and we're already looking forward to the opportunity to exceed your expectations on your next visit. Thank you for choosing us as your home away from home! Kind Regards, Hydros Club Team
Sugarcookie1200
Stayed in Jul 2024
Family
3.0/5
Posted on Aug 13, 2024
The behaviour of the staff certainly makes the hotel undeserving of a 5* rating, I would often go and reserve myself a table with a drink and then the staff would just remove it leaving me in a crowded hall to look for a new one (which is practically impossible, I sometimes had to either sit in the way of people walking if at all) not to mention how the quality of the food has drastically decreased throughout my stay, the food was burnt more often then not, desserts were dry with only the icing to give it some moisture, macarons would break on the outside under the lightest pressure ( signalling the batter was over mixed) fries were soggy and greasy. Those are only a few major flaws with the food. The hotel only provides 1 blanket for a 2 person room meaning I had the sleep without one the first night. Place is almost always out of towels, they tell you to come later just to tell you the same thing later. But at least it’s close to the beach. Other then some other things it’s okay but I kinda feel like my money was wasted.
Response from Property: Dear Guest, We are sorry to hear about the negative experiences you had during your stay with us. Please know that we take your feedback seriously and will make the necessary improvements. We hope to have the opportunity to provide you with a better experience in the future. Best regards, Hydros Club Team