Jl. Totok Kerot No.51, Sumber Gayam, Kenanten, Kec. Puri, Kenanten, Puri, Mojokerto Regency, East Java, 61363, IndonesiaView Hotel Details
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Aston Mojokerto Hotel & Conference Center Guest Reviews
4.6/5
Great
80 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.8
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All reviews(80)
Positive reviews(78)
Reviews with photos/video(23)
Awesome stay(18)
Great service(17)
Clean and tidy(14)
Awesome rooms(10)
Negative reviews(2)
previouslyonz
Deluxe Room
Stayed in Oct 2024
Business travelers
24 review
5.0/5
Outstanding
Posted on Nov 17, 2024
Book this hotel for business trip as this is located near Mojokerto - Surabaya route. The check in & out are really quick, perfect for those in a hurry. Our room is truly spacious with a nice bathroom. We love the huge window, the smart google nest, and the big table for our luggage.
Overall our room is truly perfect and well-equipped. We had a relaxing time here.
Response from Property: Dear Valued Guest,Thank you for your review. We are so pleased to hear that our location was convenient for your business trip and that the quick check-in and check-out process met your needs. We're glad you enjoyed the spacious room, the nice bathroom, and the smart features like the Google Nest. It's great to know that the big window and table made your stay even more comfortable. We're delighted that you had a relaxing time with us, and we look forward to welcoming you back for another perfect stay in the future.Best Regards,Management
Anonymous User
Deluxe Room
Stayed in Jun 2024
Business travelers
4 review
4.7/5
Amazing
Posted on Jul 14, 2024
Although the hotel is a little far from the city center of Mojokerto, the sanity, facility, hospitality of this hotel is first class. Really good experience here.
Response from Property: Dear Valued Guest,Thank you very much for your kind review and for choosing Aston Mojokerto Hotel & Conference Center. We are delighted to hear that you enjoyed your stay with us. It is wonderful to know that you appreciated the cleanliness, facilities, and hospitality provided by our team.We strive to ensure that all our guests have a memorable and comfortable experience, and your positive feedback is truly encouraging. Although our location is a bit distant from the city center, we are pleased that it did not diminish the overall quality of your visit.We look forward to welcoming you back in the future and providing you with another exceptional stay.Warm regards,Bayu UtomoFront Office Manager
Guest User
Deluxe Premier
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 6, 2024
Greeted by beautiful concierge, very clean rooms, nice restaurant with a very reasonable price
Response from Property: Dear Valued Guest,Thank you for taking the time to share your positive experience at Aston Mojokerto. We are delighted to hear that you were pleased with our concierge, clean rooms, and our restaurant with its reasonable prices.Your kind words are greatly appreciated and will be shared with our team to continue motivating them to provide the best service possible.We look forward to welcoming you back in the future and ensuring another wonderful stay.Warm Regards,Bayu UtomoFront Office Manager
Darwin Junaidi
Deluxe Room
Stayed in Jul 2024
Family
16 review
5.0/5
Outstanding
Posted on Sep 1, 2024
Best place to staycation and enjoy time with Our Beloved Family
Response from Property: Dear Mr. Darwin,Thank you for your feedback. We are delighted to know that our hotel was the best place for you to enjoy a staycation with your beloved family. It brings us great joy to be a part of your memorable moments together. We look forward to welcoming you and your family back for another enjoyable stay in the future.Best Regards,Bayu UtomoFront Office Manager
Guest User
Deluxe Premier
Stayed in Sep 2023
Business travelers
1 review
4.2/5
Very Good
Posted on Oct 20, 2023
Choose this hotel because it was conveniently located for the company I was visiting, however there is not much around about it therefore just stayed in the hotel.
Breakfast choice was good and very varied.
Staff are lovely and service was excellent.
For business trip I would use this hotel again.
Response from Property: Dear Valued GuestWe appreciate your valuable feedback regarding your recent stay at Aston Mojokerto Hotel & Conference Center. We are pleased to learn that our convenient location met your business needs effectively. Your kind words about our varied breakfast options and excellent service from our staff are greatly appreciated.We understand the limited nearby attractions might have affected your overall experience, and we value your feedback on this aspect. We strive to provide a comfortable environment for all our guests, and we will certainly consider your comments for future improvements.Thank you for considering us for your business trip, and we look forward to welcoming you back in the future.Warm regards,Bayu UtomoFront Office Manager
hamza
Deluxe Room
Stayed in Jan 2024
Family
24 review
3.5/5
Posted on Feb 27, 2024
So so better that nothing in that small city
Response from Property: Dear Mr. Hamza,Thank you for taking the time to share your feedback. We understand that our hotel might not have met all your expectations, but we're glad to have provided you a place to stay in this small city. We are continuously working on improving our services and facilities to offer a better experience for our guests. Should you find yourself in our city again, we hope to have another opportunity to serve you better. Thank you for choosing us.Best Regards,Management
Anonymous User
Deluxe Room
Stayed in Oct 2023
Couples
2 review
5.0/5
Outstanding
Posted on Nov 11, 2023
Its amazing
New experience
And love this hotel
Easy to go
Thanks
Response from Property: Dear Valued GuestThank you for sharing your delightful experience at Aston Mojokerto Hotel & Conference Center. We are thrilled to hear that your stay was an amazing new experience, and we appreciate your positive feedback. We are delighted that you found our hotel easy to access. Your kind words are truly encouraging, and we look forward to welcoming you back for another exceptional stay.Warm regards,Bayu UtomoFront Office Manager
Anonymous User
Deluxe Room
Stayed in Oct 2023
Business travelers
34 review
4.2/5
Very Good
Posted on Jan 8, 2024
Very good breakfast and friendly staff
Response from Property: Dear Valued GuestThank you for taking the time to share your feedback following your recent stay at Aston Mojokerto Hotel & Conference Center. We are delighted to hear that you enjoyed our breakfast offerings and experienced the warm hospitality of our friendly staff.At Aston Mojokerto, we strive to provide a comfortable and enjoyable stay for all our guests, and it is truly rewarding to know that we have met your expectations in terms of service and culinary offerings.Your positive comments will be shared with our team, as it serves as a great encouragement for them to continue delivering exceptional service. We appreciate your kind words and look forward to the pleasure of welcoming you back for another memorable stay in the future.Thank you once again for choosing Aston Mojokerto Hotel & Conference Center.Warmest regards,Bayu UtomoFront Office Manager
Shobahi
Deluxe Room
Stayed in Oct 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Nov 13, 2024
Gooooddd
Response from Property: Dear Mr. Shobahi, Thank you for your positive feedback. We're thrilled to hear that you had a great experience with us. We look forward to welcoming you back soon at Aston. Best Regards, Bayu Utomo Front Office Manager
Yuli Sri
Deluxe Room
Stayed in Mar 2024
Family
3 review
4.0/5
Very Good
Posted on May 11, 2024
Good enough
Response from Property: Dear Yuli SriThank you for taking the time to leave your feedback. We appreciate your visit and are glad to hear that you found your experience with us satisfactory.If there are any specific aspects of your stay that you think we could improve, we would love to hear more details. Our goal is to provide an exceptional experience for all our guests, and your insights are invaluable in helping us achieve that.We hope to have the pleasure of welcoming you back in the futureWarmest regards,Bayu UtomoFront Office Manager
Cindy Aziani
Deluxe Room
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 25, 2024
Sangat nyaman
Response from Property: Kepada Ibu Cindy,Terima kasih banyak atas ulasan Anda. Kami sangat senang mengetahui bahwa Anda merasa sangat nyaman selama menginap di hotel kami. Kenyamanan tamu adalah prioritas kami, dan feedback seperti ini membuat semua upaya kami terasa sangat berharga. Kami berharap dapat menyambut Anda kembali di masa mendatang untuk mengulang pengalaman menginap yang sama menyenangkannya. Terima kasih sekali lagi atas dukungan Anda.Salam hangat,Manajemen
Guest User
Deluxe Premier
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 26, 2024
All the hotel staff are very friendly, I got a free compliment for my husband's birthday... The view of the hotel is also very cool... The food is delicious and the rooms are spacious and clean.
Original TextTranslated by Google
Response from Property: Kepada Tamu yang Terhormat,Terima kasih atas ulasan Anda. Kami senang mengetahui bahwa Anda dan suami menikmati pengalaman menginap yang berkesan, termasuk kejutan kecil dari kami untuk merayakan ulang tahun. Kami juga senang bahwa Anda menyukai pemandangan, kebersihan kamar, serta hidangan yang kami sajikan. Kepuasan Anda adalah prioritas kami, dan kami berharap dapat memberikan pengalaman yang tak terlupakan di kunjungan Anda berikutnya.Salam hangat,Manajemen
Anonymous User
ASTON Suite
Stayed in Jun 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Jul 20, 2024
The suite has very good facilities and a large space, and the price is very cost-effective. Moreover, the hotel also said that the suite can only be booked on trip.com, and the price is cheaper than the hotel. Why not?
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you very much for your positive review. We are delighted to hear that you were pleased with the facilities and spaciousness of the suite. We are glad that you found our pricing to be of great value. It's wonderful to know that booking through Trip.com provided you with a more affordable rate.We look forward to welcoming you back in the future.Warm regards,Bayu UtomoFront Office Manager
Tanti Ade
Deluxe Room
Stayed in Jun 2024
Couples
2 review
4.7/5
Amazing
Posted on Jul 8, 2024
This is our umpteenth experience at this hotel to stop over on a business trip, we often order only one breakfast menu (not per package) because we are the type who don't eat much at breakfast. However, for our stay on the 4th of July it turned out that for the breakfast menu we could no longer order only per menu but had to be per package, when talking to one of the restaurant staff who answered the telephone we said that we wanted to order the usual menu when we were staying, but the restaurant still insisting that you can't and if you want to order it has to be a package and even asked who received our order when we ordered according to the menu, of course we don't know, we didn't ask because usually there's no problem just ordering, in fact we were sometimes offered various side dishes , and the available Indonesian menu was delivered to our room with a variety of payment methods, even for our first stay we paid when we checked out at the receptionist. In this photo is when we stayed the second time at this hotel. There are no photos for the last one, because you can't order like this anymore 😂
So what we are confused about is whether the policy has changed to buy breakfast menus per package or not. For those of us who like to order per menu, the service as usual is very helpful.
Original TextTranslated by Google
Response from Property: Kepada Ibu Tanti,Terima kasih telah berbagi pengalaman Anda dengan kami. Kami sangat menghargai bahwa Anda telah memilih hotel kami untuk perjalanan bisnis Anda beberapa kali. Kami mohon maaf atas ketidaknyamanan yang Anda alami terkait kebijakan pemesanan menu sarapan. Kami memahami bahwa ini mungkin mengecewakan bagi Anda yang terbiasa memesan per menu, dan kami meminta maaf atas ketidaknyamanan yang ditimbulkan. Kami akan menyampaikan masukan Anda kepada tim manajemen untuk pertimbangan lebih lanjut.Kami berharap tetap dapat menyambut Anda kembali di masa mendatang dan memberikan pelayanan yang terbaik. Terima kasih telah memilih untuk menginap bersama kami.Salam hangat,Bayu UtomoFront Office Manager
Yunita Intan
Deluxe Room
Stayed in May 2024
Other
6 review
4.7/5
Amazing
Posted on Jun 17, 2024
Today's breakfast menu is delicious, everyone's favorite is cookies, they are unmatched. Unfortunately for less room service Netflix, Disney and Prime you have to use your own account. Coincidentally today the room is a bit dirty, there are stains on the floor, please check again and repair it.
Original TextTranslated by Google
Response from Property: Kepada Tamu yang Terhormat,Terima kasih atas ulasan Anda. Kami senang mendengar bahwa Anda menikmati menu sarapan pagi kami, terutama cookies favorit Anda. Namun, kami mohon maaf atas ketidaknyamanan terkait layanan kamar dan kebersihan. Kami akan mengevaluasi dan memperbaiki masalah ini segera. Terima kasih atas masukan Anda, ini sangat berharga bagi kami untuk meningkatkan pelayanan. Kami berharap dapat menyambut Anda kembali di kunjungan berikutnya.Salam hangat,Bayu UtomoFront Office Manager