Guest User
August 27, 2024
+ Location as a base for Eifel tours. + Room itself fine (unfortunately a continuous toilet) + Friendly staff. - After dinner in the restaurant both suffered from vomiting and stomach cramps for 2 days. - There seems to be a major shortage of staff: * Restaurant during dinner waiting times were too long. * During breakfast many items were not refilled on time, coffee machine empty and long wait for refill, long wait for a free table. 1 lady who had to keep track of everything and had to run her legs off and simply could not keep up. * Cleaning service was not carried out, bag with towels on the doorknob while a complete service was requested. All in all a disappointing experience and not worth repeating.
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