Guest User
July 2, 2024
The positives: - Room is really spacious! We had a double and it was much bigger than most hotels. Lovely bath and shower, great mirrors, nice desk and additional seating area, comfy bed. Can’t fault the room! - Food very tasty in the restaurant! - Beautiful building and grounds. - George in the restaurant was very friendly and was great. April in the spa was really nice too and extremely willing to help. - Spa area is great and the big outdoor jacuzzi is perfect! The negatives: - Charging £11 for one cocktail when they use pre mixed ingredients is beyond cheeky. My friend ordered a martini and they simply used a pre mixed carton and vodka! I cringed. - I asked for a margarita but they weren’t allowed to go off menu. The cocktail choice was poor. - The wine glasses used are awful. Ordered a £10 wine in a lovely restaurant with lovely food, only to be handed the worst looking, basic, small wine glass. It did not compliment the wine at all. They need to invest! - The bar says it closes at 11pm (and we were told this) but we were refused another drink at 10:45pm on the basis the bar had now closed. After investigation they did come back around 15/20 mins later to offer to get the drink for us but it was too late by then as we were heading back to our room. - The lamb dish was pretty small for the price. More than one carrot would have been nice. The desserts are massively overpriced (£11 for a brownie) so we didn’t bother. These little ******* let it down but because the hotel and room and spa were so nice, especially for the price we paid for a weekend stay (£100 a night which I think is very reasonable) I still gave 4 stars (I was in two minds whether to give 3 stars). But based on this reasoning, 4 seemed more fitting.