Brockencote Hall

Beautiful room, staff go above and beyond, The 9 course taster menu was amazing,Stayed for the autumn break for our anniversary the house and grounds are really beautiful, inside it is amazingly decorated full of period features spotlessly clean, breakfast is really good

We stayed for our anniversary. From the moment we stepped through the door, the staff couldn't do enough for us. The room was lovely. We stayed in Maple which was immaculate. The bed was superking and so comfortable and the bathroom was massive! We had dinner in the restaurant. We had the 9 course taster menu with wine pairing. One word - Wow! Every course was sublime and the service was second to none. The staff are very young; one of our waiters was Harry who was only 19, but he was professional, friendly and so knowledgeable as a sommelier. If he was my son, I'd be so proud of him. He'll go far, I'm sure, as will the many other young waiters and waitresses. Breakfast was very nice and lots of variety. All in all, highly recommend.

There were so many positives about our stay, from the courtesy call from Angela the day before arrival, the check-in where we were personally shown to our room, the extra touches so often missing these days e.g. bathrobes provided, the standard & variety of welcome tray options and complimentary flapjack/fruit. The dinner and service was as amazing, as was the last time we dined. So refreshing as a nut allergy sufferer to have personal information and a dessert option adapted to suit. The only minor negative if I had to find one was the carpet in the bedroom was stained (teabags missing the bin from previous occupant at a guess and needs deep cleaning), but otherwise perfection - well done!

Fabulous stay lyn reception dayna Luke fabulous staff we will be back

After booking a different hotel 18 months before our wedding and then being let down and canceling that venue we went to Brockencote on the off chance they may have something available, we met Staci the wedding and events manager, she showed us around a couple of the Feature Rooms then booked us in for 3 nights, we got married off site and had our wedding breakfast locally but that didn't matter to the hotel or it’s amazing staff, from check-in on Friday afternoon with Angela on reception they made us feel so welcome and really couldn't do enough for us, Saturday morning I returned back to the hotel to pick up the grooms car and Angela was amazing and helped with our buttonholes (after I had pricked my finger and got blood on my flower) we was allowed to use the hotel and grounds for photos with our photographer which was fantastic and we was very grateful for this, Jack the general manager was at breakfast and he really was a lovely young man, looked so calm and just glided around room as of nothing bothered him and everything was a pleasure for him to do, Staci, Angela and Jack are a real credit to this hotel, then there were the waitresses and the barman (sorry we didn't get their names) all very helpful attentitove and attention to detail, a pleasure to have them helping us. All in all, if you book this place we can promise you will not be disappointed, we was very lucky with the weather and could wonder around the grounds and sit by the lake and Dovedale (boathouse) it was a lovely walk around the estate, we see the beehives, horses, walked through the sheep (that was looking at us strangely)haha then to the secret garden, tennis court then the croquet lawn. If we were to do our wedding again and wanted to book a venue, there would be no decision to make, it would be here hands down and we will defiantly be returning and recommending hotel to family and friends. Once again, thank you thank you for making our weekend so special. Scott and Tina ❤️❤️

Excellent Hotel.The lady on reception was extremely friendly and helpful and very welcoming. All staff are excellent.The hotel is very clean and grounds are beautiful. We ate in the Bar on one evening and the Chaddersley Restaurant on the second evening. Both meals were really lovely and again all staff are extremely pleasant helpful and well trained. All staff are a credit to the team. Special mention to Luke in the Chaddersley restaurant who was helpful and infromative. The lady in charge of breakfast on Friday 25th October was also really lovely but I didnt catch her name and I didnt see her on Saturday. Breakfast was really delcious and in lovely surroundings and well presented with a good choice and high quality food. The only area I would think could be improved is I felt the bathroom on our superior room was dated and in need of refurbishment for the quality of hotel.