Kiel

Hotels near Wasserturm Kiel-Dietrichsdorf, Kiel

Enter your dates for the latest hotel rates and availability.

Swipe up to view more
Filter by:
Hotel Star Rating
Popular Filters
Amazing 4.5+Great 4.0+Good 3.5+Pleasant 3.0+

Best Hotels near Wasserturm Kiel-Dietrichsdorf

Choose your travel dates to see the latest prices and deals.
Most Booked
Lowest Price
Hotel Astor Kiel by Campanile
Hotel Astor Kiel by CampanileHotel Astor Kiel by Campanile
4.17km from Wasserturm Kiel-Dietrichsdorf
While visiting Kiel, make a reservation at the hotel Astor Kiel By Campanile near the ferry terminal and train station. Nearby are the North-Ostsee-Kanal, Laboe beaches, Botanical Garden and Sparkassenarena. On the 10th floor of the hotel, the restaurant offers a nice view for breakfast. A relaxing break? See you at the Astor Bar.

GGuest User 2021.11.03
Das Hotel ist toll für Tierfreunde!! Dabei sehr nett am Empfang; es gibt kostenlosen Kaffee oder Tee, am Ende sogar eine große Flasche Wasser ohne Extraberechnung. Weil es noch leere Zimmer gab, ein zuvor nicht angekündigtes upgrow. Das Zimmer wirkte für das Geld sehr groß und sauber, leicht mondän eingerichtet. War selten so zufrieden mit dem gezahlten Geld und der dafür empfangenen Leistung!
64 review
3.4/5
Price from
NZD 105
per night
Check Availability
Unique by Atlantic Hotels Kiel
Unique by Atlantic Hotels KielUnique by Atlantic Hotels Kiel
4.4km from Wasserturm Kiel-Dietrichsdorf
A stay at unique by ATLANTIC Hotels Kiel places you in the heart of Kiel, steps from Sophienhof and 3 minutes by foot from Kiel Ferry Terminal. This hotel is 0.2 mi (0.3 km) from Brasserie Madeira and 0.3 mi (0.5 km) from Kieler Förde. This smoke-free hotel features a ropes course on site and bicycle rentals nearby. Enjoy a meal at Restez!unique or snacks in the hotel's coffee shop/cafe. Featured amenities include express check-in, a 24-hour front desk, and a library. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 133 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers.

GGuest User 2023.11.05
I spent hours researching hotel options in Kiel (never been, was invited to a birthday party), and wound up in this hotel. No question that the hotel offers the best location for Kiel activities at the best price. They have regular sized rooms and larger rooms facing the waterfront, expect to have each room come with everything you expect in a 4 star hotel. In-house parking available, just about everything worth doing in Kiel can be reached by foot, the ferry boats leave from a pier virtually across the street. If you have the time, definitely take the ferry to Laboe, other side of the harbor bay, where you will find a wide variety of beach front restaurants and shops and the U995 WWII submarine exhibit - above ground, with the price of admission (around $10) you can walk it stern to bow. Anyway, back to the hotel - this is the best option for the money, do not hesitate to book.
Very Good
41 review
4.2/5
Price from
NZD 183
per night
Check Availability
Ina Hotel Consul
Ina Hotel ConsulIna Hotel Consul
4.5km from Wasserturm Kiel-Dietrichsdorf
A stay at INA Hotel Consul places you in the heart of Kiel, within a 5-minute walk of Sophienhof and Kiel Municipal Gallery of Contemporary Arts. This hotel is 0.3 mi (0.5 km) from Wunderino-Arena and 0.3 mi (0.5 km) from St. Nikolaus Church. Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance. Buffet breakfasts are available daily for a fee. Featured amenities include multilingual staff and luggage storage. Self parking (subject to charges) is available onsite. Stay in one of 39 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.

GGuest User 2022.07.03
This is a modest, slightly old-fashioned hotel. My single room looked quite freshly renovated, though. Enough space to store your things, even a (very small) room safe, a clean and functional bathroom. Cleanliness in the room itself was mediocre (some spots on the carpet and it didn't look like they cleaned the space under the bed, but it wasn't too bad). Quite comfortable bed. Small, acceptable breakfast. The location is convenient, in easily walkable distance from the main train station and close to the Stena Line ferry as well - though the immediate vicinity isn't particularly nice. Reception was closed overnight at the time of my stay. For the price, the hotel is alright.
58 review
3.7/5
Price from
NZD 120
per night
Check Availability
Hotel Berliner Hof
Hotel Berliner HofHotel Berliner Hof
4.71km from Wasserturm Kiel-Dietrichsdorf
A stay at Hotel Berliner Hof places you in the heart of Kiel, steps from Sophienhof and Brasserie Madeira. This hotel is 0.5 mi (0.8 km) from Kiel Municipal Gallery of Contemporary Arts and 0.6 mi (1 km) from Wunderino-Arena. Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee. Featured amenities include complimentary wired internet access, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 91 individually decorated guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms with showers are provided. Conveniences include safes and desks, and housekeeping is provided daily.
Very Good
41 review
4.2/5
Price from
NZD 146
per night
Check Availability
B&B HOTEL Kiel-City
B&B HOTEL Kiel-CityB&B HOTEL Kiel-City
4.73km from Wasserturm Kiel-Dietrichsdorf
With a stay at B&B Hotel Kiel-City in Kiel, you'll be within a 5-minute drive of Ostseekai Cruise Terminal and Kieler Förde. This hotel is 0.4 mi (0.7 km) from Kiel Ferry Terminal and 0.6 mi (1 km) from Brasserie Madeira. Make use of convenient amenities, which include complimentary wireless internet access and a vending machine. Buffet breakfasts are served on weekdays for a fee. Featured amenities include express check-in, express check-out, and an elevator. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 101 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include desks, and housekeeping is provided daily.

MmichaelmM9136OM 2021.03.10
A great clean hotel. Personal very friendly. Which was 2 nights there, had rooms on the port side. Something loud when windows open. The view but a dream would choose the room again. Very good w lan
24 review
3.9/5
Price from
NZD 110
per night
Check Availability
Me and All Hotel Kiel
Me and All Hotel KielMe and All Hotel Kiel
4.81km from Wasserturm Kiel-Dietrichsdorf
In the me and all hotel kiel, you will dream in super comfortable 164 rooms right on the inner fjord of Kiel. Including free minibar, high-speed WiFi and access to the fitness, sauna and relaxation area. The atmospheric, casual shipyard style and the bright industrial design with strong materials, a harmonious and cozy fusion of concrete, steel, wood, leather, fine fabrics and wonderful green make your me and all hotel kiel the cozy living room of the city. Let yourself be surprised by regional bites and specialties at breakfast. You can also look forward to fabulous local hero events in the lounge with billiards, delicious drinks and street food from the well-known Aloha Dogs. A coworking area and two boardrooms for up to 30 people are the perfect retreat for undisturbed work and inspiring meetings.

BBich Ngoc 2023.09.16
Good store. Beautiful hotel. Clean. There are also parking places outside the door but you can see little.
Excellent
78 review
4.3/5
Price from
NZD 160
per night
Check Availability
Hotel Kiel by Golden Tulip
Hotel Kiel by Golden TulipHotel Kiel by Golden Tulip
5.39km from Wasserturm Kiel-Dietrichsdorf
The Hotel Kiel by Golden Tulip offers superior services. This stylish hotel in Kiel is positioned in the Sudfriedhof district, steps away from the central train station. Ideal for business and leisure guests alike, the hotel is well-equipped with comfortable features.

GGuest User 2020.10.16
The rooms and bathrooms are as new. Unfortunately, the condition of the bathroom was unsatisfactory, with limescale deposits in the shower under the toilet, and a slight smell of urine in the air. I got 89 euros at the reception for 67 euros through the app, which is related to my high standards. In addition, there is a breakfast that should be charged 15 euros. I personally think that these two breakfasts are too much. Personally, I will go on a business trip and sleep here again, but privately, I may not necessarily spend my vacation there.
49 review
3.6/5
Price from
NZD 119
per night
Check Availability
Landhotel Möllhagen
Landhotel MöllhagenLandhotel Möllhagen
Schulp Wasserturm Kiel-Dietrichsdorf Hotels
Located in Schuelp Bei Nortorf, Landhotel Möllhagen is a 1-minute drive from Westensee Nature Park and 9 minutes from Aukrug Nature Park. This hotel is 6.9 mi (11.1 km) from Bordesholm Monastery and 7.3 mi (11.7 km) from Neumuenster Zoo. Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area. Enjoy a satisfying meal at Nellys serving guests of Landhotel Möllhagen. A complimentary buffet breakfast is served daily from 6:30 AM to 10 AM. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. Free self parking is available onsite. Make yourself at home in one of the 25 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Excellent
32 review
4.4/5
Price from
NZD 166
per night
Check Availability
Schwalehof Gästewohnungen
Schwalehof GästewohnungenSchwalehof Gästewohnungen
Bonebuttel Wasserturm Kiel-Dietrichsdorf Hotels
With a stay at Schwalehof Gästewohnungen in Bönebüttel, you'll be within a 15-minute drive of Water Tower and Designer Outlet Neumünster. This aparthotel is 6 mi (9.7 km) from Neumuenster Zoo and 11.1 mi (17.9 km) from Eekholt Wildlife Park. Make use of convenient amenities, which include complimentary wireless internet access and a vending machine. Featured amenities include luggage storage and a vending machine. Free self parking is available onsite. Make yourself at home in one of the 12 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Wired and wireless internet access is complimentary, while 37-inch Smart televisions with cable programming provide entertainment. Conveniences include separate sitting areas, and housekeeping is provided on request.
Excellent
16 review
4.4/5
Price from
NZD 139
per night
Check Availability
Onno Hotel by Norman
Onno Hotel by NormanOnno Hotel by Norman
Rendsburg Wasserturm Kiel-Dietrichsdorf Hotels
With a stay at ONNO Hotel by Norman, you'll be centrally located in Rendsburg, steps from Rendsburger Maritime Archives and within a 5-minute walk of Rendsburg Jewish Museum. This hotel is 0.6 mi (0.9 km) from Kiel Canal and 0.6 mi (0.9 km) from Rendsburger Fussgaengertunnel. Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and shopping on site. Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite. Stay in one of 49 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.
Outstanding
24 review
4.6/5
Price from
NZD 134
per night
Check Availability
See all Hotels near Wasserturm Kiel-Dietrichsdorf

Top Pick Hotels

Check out these top-booked hotels from the past 30 days!
3.9/5
84 review
Maritim Hotel Bellevue Kiel
Kiel | 2.86KM from Wasserturm Kiel-Dietrichsdorf
4.1/5
60 review
Steigenberger Conti Hansa
Kiel | 3.41KM from Wasserturm Kiel-Dietrichsdorf
4.0/5
9 review
Hotel am Segelhafen
Kiel | 1.29KM from Wasserturm Kiel-Dietrichsdorf
4.1/5
47 review
Ibis Styles Kiel
Kiel | 3.95KM from Wasserturm Kiel-Dietrichsdorf
4.3/5
92 review
Holiday Inn - the niu, Welly Kiel
Kiel | 4.08KM from Wasserturm Kiel-Dietrichsdorf
4.0/5
11 review
B&B HOTEL Kiel-Holstenbrücke
Kiel | 4.06KM from Wasserturm Kiel-Dietrichsdorf
3.6/5
40 review
Hotel am Kieler Schloss Kiel by Premiere Classe
Kiel | 3.67KM from Wasserturm Kiel-Dietrichsdorf
3.9/5
118 review
Hampton by Hilton Kiel
Kiel | 4.48KM from Wasserturm Kiel-Dietrichsdorf
"Great stay!""Great location"
Select dates to view prices
3.9/5
5 review
B&B HOTEL Kiel-Wissenschaftspark
Kiel | 4.39KM from Wasserturm Kiel-Dietrichsdorf
4.2/5
39 review
Aparthotel Adagio Access Kiel
Kiel | 3.95KM from Wasserturm Kiel-Dietrichsdorf

Latest Reviews for Kiel hotels

Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.4/5
Excellent
LLorraine CThe receptionists are a little cold, but if you overlook that the place was good. The room was very comfortable very modern, which was great after staying at very old authentic places prior. We went up stairs to the bar for drinks one night which had great views and the breakfast the next morning was very good. We only stayed the one night as we caught a cruise the next day which very conveniently had a pick up out front. Would stay again.
Atlantic Hotel Kiel
Atlantic Hotel Kiel
Kiel
Price per night from: NZD 268
4.4/5
Excellent
GGuest UserEin hundefreundliches Hotel mit sehr schönen Zimmern, direkt an einem Park mit Hunde-Auslaufzone. Das Restaurant und die Bar sind wunderschön eingerichtet und besonders das Restaurant- und Bar-Personal war sehr herzlich und freundlich. Nicht so nordisch-steif, wie man es von manchen hochpreisigen Hotels kennt. Wir fanden das Preis-Leistungs-Verhältnis sehr angemessen. Das Frühstück ist ausgewählt üppig, mit vielen kleinen, ungewöhnlichen Leckereien (kaltgebeizter Lachs, Himbeer-Buttermilch...) und jeden Morgen anders. Die Terrasse mit Blick in den Park und auf einen kleinen Teil der Förder ist einfach ein Traum. Die Weinauswahl ist sehr gut und die Preise für Wein und Menü angemessen. Wir kommen auf jeden Fall wieder!
Romantik Hotel Kieler Kaufmann
Romantik Hotel Kieler Kaufmann
Kiel
Price per night from: NZD 233
4.3/5
Excellent
GGuest UserWe were in this hotel with our children, summarized it is a hotel with many heights but also with many deepness. The next row: Rooms: In the whole, you could do more about it, as the not renovated have already come something into the years. Reception: There are very good staff, as in the whole hotel, but unfortunately also staff who are declining or partly overdrived with their performance. Gastronomie: Generally very child-friendly. Also here, partly with very good staff and service, but unfortunately, partly weak staff. Eating in itself is good, but for the performance you bring too expensive in the A la Carte business. We were guests at an event, unfortunately, the performance of heights and depths was also marked here. The ice cold, I think, TK vegetables was unfortunately the negative height. Suppe average, pre-food was good, after-food average. Breakfast was enough and very good :) Bar: I was always good visit, so I can't understand why one trainer is left to work there alone. It was unfortunately not behind because of the high demand. However, she was very friendly, effortless and one of the best staff in the hotel. Why let them work with a trained button is a mystery for me. Wellness: The area is very beautiful in itself and I was very positively surprised, Because of our own very negative experience, I would dismiss us to visit the pool area with young children, because our experience is not desirable for children to stay in the pool in normal child volume and it is noted immediately be quiet. The other guests in the pool could not understand why we were noticed and have just shaken their head. Unfortunately, a significant negative experience, as we had no “volume” problems in any (wellness) hotel yet.
Hotel Birke, Ringhotel Kiel
Hotel Birke, Ringhotel Kiel
Kiel
Price per night from: NZD 172
4.2/5
Very Good
2235matthiasbAfter a 12-day cruise, we wanted to make the holiday expire in Kiel for two days and have booked a room in advance ... I was allowed to conduct a very friendly telephone call and we were offered a great room. At the arrival (the only small manko) it was unfortunately not possible for the hosts to pick up our bag 🧳 from the port, but we were offered to order a taxi for us. What I thank you for refusing because we were standing in front of us about 50 taxis (which no one wanted to carry us just about 200 meters) so to third with 2 small children and 6 bags from the hotel 🏨 At the reception was a very friendly Reception was explained everything exactly and a city plan we also got in the hand coffee machines for free use 24h top In the next 2 days we were also welcomed with names very friendly and we were explained the buffet , it missed Practically no such staff needs the gastronomy rooms were and were picked up by Picobello and the baggage transport ordered by the reception to the railway station has also best knocked up inches and once I'll be back in Kiel I'm coming back here
Comfort Hotel Tom Kyle
Comfort Hotel Tom Kyle
Kiel
Price per night from: NZD 167
4.1/5
Very Good
GGuest UserThe hotel is well located, directly at the Hbf and still quiet (at least the rooms to the water), the staff is friendly. Unfortunately, the hotel has already come into the years, what you look at the room facility now (flicked tape, traces of use on the furniture, shower wall was once clear glass, you can see before loud calc and other deposits The cleanliness is superficially OK, in more precise terms, it looks different. The kittens are partly flaxy, the lower part of the toilet actually found down and now dry rests of previous guests' leaves, the carpet is also sucked quite grossly independently of the spots. Unfortunately, this has left a so sustainable impression that, especially in view of the price, no more than 2 points are given.
IntercityHotel Kiel
IntercityHotel Kiel
Kiel
Price per night from: NZD 121
4.1/5
Very Good
GGuest UserDieses Hotel haben wir als Start- und Zielpunkt für unsere mehrtägige Radtour am Nord-Ostsee-Kanal entlang ausgesucht. Das Hotel liegt für diese Radtour recht günstig. Das Hotel verfügt zudem über einen abschließbaren und ausreichend großen Fahrradraum, so dass die Fahrräder sicher untergebracht werden konnten. Der Service sowohl beim Empfang, als auch beim Frühstück ist ausgezeichnet, stets sehr sehr freundlich. Auch der Hausmeister ist top, konnte uns mit einem kurzfristig benötigten Werkzeug super weiterhelfen. Das Zimmer ist geräumig und - wir hatten ein Zimmer zum Garten - richtig schön ruhig. Am Abend kann man im lauschigen Garten sitzen und die kleine Bar hat ein kleines aber sehr gutes Angebot an Getränken. Die beiden Ausflüge von hier am Anfangs- und am Endtag sind von hier aus ebenfalls sehr gut zu machen, da der richtige Bus sowohl zum Aussichtspunkt der Schleuse Kiel Südufer, als auch zur Fähre zum Nordufer ganz in der Nähe abfährt und hier auch wieder ankommt. Insgesamt können wir das Hotel sehr gut empfehlen.
Ghotel Hotel & Living Kiel
Ghotel Hotel & Living Kiel
Kiel
Price per night from: NZD 135
3.8/5
WwieselwaemserEtwas altbackenes Hotel, fußläufig oder mit dem e-Scooter vom Hauptbahnhof zu erreichen • freundliche Empfangsdame, die uns aufgrund der derzeitigen Belegung einen Check-Out bis 14:00 Uhr einräumte • Lift; sauberes, ausreichend großes Zimmer – etwas kahl und ohne Nachttisch, bequemes Bett, WLAN mäßig, kein Wasserkocher/Minibar • kleines Bad mit Dusche und „anhänglichem“ Duschvorhang -> alles soweit recht gut, wäre da nicht das Reinigungspersonal: zunächst wahrgenommen durch lautes Poltern beim Reinigen der Nebenzimmer: zuschlagende Türen, ständiges Anschlagen mit dem Staubsauger. Den Damen scheint der Gast völlig gleich zu sein. Das Highlight: Nach 11:00 Uhr, dem eigentlichen Check-Out, klopfte es heftig mehrfach gegen unsere Zimmertür. Zwei erboste Damen vom Reinigungsdienst ermahnten uns das Zimmer umgehend zu verlassen. Wir teilten ihnen mit, dass uns das Zimmer bis 14:00 Uhr versprochen war; dieses interessierte sie nicht im Geringsten und sie drohten mit der Berechnung einer weiteren Nacht. Wir checkten umgehend aus und kommen nicht wieder. Hinweis an die Geschäftsleitung: Bitte überdenken Sie die Personalfrage.
Hotel Flämischer Hof
Hotel Flämischer Hof
Kiel
Price per night from: NZD 95
3.7/5
11952bimThis is a very nice hotel on the outskirts of Kiel very comfortable room with very large bed.We stayed here on route to sweden and it was a perfect place to stay.It has a very nice restuarant although we found the prices a little on the high side.The shops we found were about ten minutes drive.Nice views from bar and restuarant would stay here again.
Akademiehotel Kiel
Akademiehotel Kiel
Kiel
Price per night from: NZD 76
3.6/5
It's really dirty here in parts. I was here for a few days, then it took a break and then I came back. The urine stains were still on the toilet when I came back. When I wanted to complain, they were gone. BUT the fluff that I placed specifically so that it would catch your eye (large) has been on the floor for over a week. Ugh! There's also dirt on the toilet door. What bothers me most is that it's so loud here. You can't get any peace and quiet in this hotel. The doors slam shut very loudly. The staff talk very loudly in the courtyard. And tomorrow at 7:00 a.m. it will be really loud. The clinking of dishes like in a commercial kitchen. Tables and chairs are going crazy and you can hear the squeaking everywhere. I haven't been able to sleep in once. I'm totally irritable. The noise here is really terrible. And the WiFi keeps breaking. There's no love in the work here. Everything seems very cold... even though the staff are very nice. In case of emergency before you end up on the street, OK, but I wouldn't do it again voluntarily. Oh yes, and the showers were very rarely cleaned. I'm disappointed.
Hotel Liegeplatz 13 Kiel by Premiere Classe
Hotel Liegeplatz 13 Kiel by Premiere Classe
Kiel
Price per night from: NZD 119

Frequently asked questions

How do I book a hotel on Trip.com?

To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

How do I get hotel deals on Trip.com?

There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

Where can I find hotel deals on Trip.com?

Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

How can I get lower prices for hotels?

Sometimes booking hotels midweek is cheaper, but it also depends on the season.

How many hotels are listed on Trip.com?

You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

Can I cancel or change my hotel bookings on Trip.com?

It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

How do I contact Trip.com customer support?

You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.