Anonymous User
October 16, 2024
First of all, I booked a room at XC for 3 nights. On the day of check-in, there was no feedback from the hotel about my check-in. I didn’t know why there was no check-in information. Then the hotel said that it couldn’t accommodate me until I received the payment. I negotiated with the hotel to see if there was any room available at the moment. If so, can I stay here first and then solve the problem? Then the PT said not to pay the hotel, and they went to handle it. Until today, there is still no result. I paid again according to the hotel's request. I understand the hotel very well, and then I, the big bastard, paid. I paid twice and the PT price was very cheap, but their hotel said it was not that cheap and they needed to make up the difference from the original price. Another point is that there are a lot of mosquitoes in this hotel. Even though I came back every night and saw that the cleaning staff had cleaned the room, there were still a lot of words in the room. I was woken up by mosquitoes every night. In the past three days, I suffered a mental magic attack + physical damage from mosquitoes. , it’s really painful. XC’s customer service attitude is actually pretty good. But I didn’t handle this matter well and I’m not particularly satisfied. The hotel’s waiters are extremely slow to do things.
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