Sheraton Valley Forge King of Prussia

The hotel is fine is your just looking for somewhere to sleep. Amenities are very limited, but the rooms are nice and bed very comfortable.

I loved the heated pool. I went for a birthday celebration and I loved they gave a complimentary breakfast voucher for us. The only thing I didn’t like was the guy at the front desk said they had a shuttle to take you to the mall, we already went to the mall so we wanted to go to the restaurant they said within 5miles and it was so the guy who was the shuttle bus driver looked like he didn’t want to take us and when he eventually decided he said he can take us but we would have to get a Uber/Lyft back and that was ridiculous so i ended up driving to the restaurant.

The staff members throughout the hotel were friendly, funny, and accommodating. Yes, the hotel experienced A/C problems before we arrived. It worked fine for the duration of our 5 day stay. Every staff member I encountered was super nice! To room was spacious, as was the bathroom. The pillows were hit and a miss. One of 4 just didn't have any fluff in it at all. They have a complimentary shuttle that will take you anywhere within 5 miles with advance notice. The Town Center is about a 10 minute walk from the hotel. It has a lot of nice dining options. Wegmans grocery store is just on the other side of the town center. There were 3 drawbacks for this hotel: 1) The complimentary in room wi-fi. It was pretty much non-existent. I had to use my phone's as a hot spot to work during my stay. The front desk gave me the tech support number to "Core Systems". 2 days in a row they said they would escalate the issue, but I never heard back from them. The front desk said the wifi is the lobby is high speed and free. Pfffft! Who wants to work in the lobby at 6AM in their jammies? 2) In room A/C was uncontrollable. It was too cold! I couldn't reset the temperature. I let the front desk know about the same time another guest was complaining about the same thing. I was thankful for the A/C during their heatwave but didn't expect my room to be a freeze even though the temperature gauge said 76 degrees! 3) The closet - How are you supposed to hang your dresses and suits with the safe and shelf right in the middle of the 2 foot wide closet? (See photo). We ended up putting the ironing board in the bathroom

The Hot water came and went in the shower and it had low water pressure. Ac unit was old and VERY loud and when it kicked in the whole room shook. over priced for what we got. We stayed at other hotels closer to Villanova in the past and ended up here because we booked late. Would only return if the other locations were already sold out