Hotels near havana, Kingston

This is a good hotel in a good location. It's bright and clean, well appointed and comfortable. The rooms are spacious with good bathrooms, good quality carpet and amenities. The dining room is open and bright, clean and spacious. The food was really good for a hotel, at reasonable pricing. The staff was always pleasant and helpful and there is an onsite taxi service. The driver will take you where you want to go and wait for you if you ask. It's very convenient. Close to a grocery and pharmacy and across the street from a great people's park.

It’s good. I didn’t eat breakfast this year. Last year it was not bad. The price is cheap, content with Changle. The owner is Japanese and has an open-air swimming pool. You can take a bath. The surrounding traffic is convenient.

What is most important to me when I go to a hotel, is the experience. Rok Hotel Kingston went above and beyond to make sure that I had the best experience possible. Some of the team that contributed to making my stay most enjoyable, Monife - Front Office Agent, Keenan the Head Chef, who went above and beyond to making sure that my Father and I had the best possible lunch experience. Stacy Ann - Dining Room Server, smiled, served and made sure that we enjoyed our meal, Nickesha - Front Office Manager reached out to make sure that ALL was ok, Shantol was our bartender who surprised us with delicious and flavorful beverages. Rarely do you experience so many employees in one place making sure that you are having the best time, and I highly recommend this hotel for your getaway needs. BRAVO Rok Hilton staff!! Well done.

On December 27th 2020, my nephew, sister and I had the pleasure of staying at Terra Nova All Suite Hotel at 17 Waterloo Road, Kingston 10 Jamaica. I was amazed by the originality of the colonial style and historic building. Learning of its history, Terra Nova was originally a colonial mansion built in 1924 on 10 acres of land. Executed by Mr. Harold Alexander for the purpose of blessing his wife as a wedding gift. According to reports, the beautiful hotel had changed ownership twice before it was officially opened as a restaurant and hotel in 1959. The legacy of service provided by members of this beautiful hotel remains true to history. I couldn’t ignore the AAA Four Diamond award on full display in the main dining area. It’s important to highlight the wonderful experience and services provided by staff at the check-in desk, the professional, pleasant and beautiful Ms Paula, as well as Kenton. They executed their professional training well, which reflected great training and excellent customers’ service. We never met the Chef, but kudos to his hard work. The breakfast was delicious and well executed. Not only did we (speaking for my nephew & sister), we also enjoyed and appreciated the service of Devon, Christopher and Morris who ensured we were satisfied with our meals. I could observe some inconsistencies in the dining area but have faith in the team that they will identify the issues and addresses them accordingly. I must extend great gratitude to Lee-Ann, Kristine, Sophia and others who have taken the initiative to address an uncomfortable situation. They have shown great leadership skills in addressing a situation that didn’t reflect the principles highlighted by Terra Nova All Suite Hotel. To ensure no other guest feels inadequate by Mr. Matthew Ann (dining service manager), I trust their words that they will extend proper training to him so he will understand been dismissive, obnoxious and communicating to guests in a condescending tone is unacceptable. To be informed that his behavior on Christmas morning was his first outburst was viewed as a poor excuse, and no such behavior shouldn’t be tolerated. The inability to show great hospitality to current and future guests is a result of fail commitment for which any business stands. Overall, the 4 nights stay at Terra Nova was an excellent adventure, and I’m pleased to say, I enjoyed the experience and duration of my stay. Cecelin Atlanta, Georgia.

When I arrived I did not have much expectations for the destination as I was pleased to have just landed in Jamaica. The short drive to the hotel was welcomed after 4hr 30 min flight. Arriving at the hotel the staff was welcoming and in little to no time had us situated in our hotel room. I found evening was a interesting time to arrive at the hotel as it's open concept dining/ patio/bar area was neighbored by a dock which had direct access to the carribbean sea. The scene offered 180° view from either bar or outdoor dining area of the carribbean sea under moonlight bordered by the surrounding city lights suggesting a landfall in the distance. Wisely, someone had a couple 3 seater swing chairs facing the sea just before the dock. This made for a relaxing way to wind down your nite after a light dinner or drinks at the bar. The dock itself offered an opportunity for a seat, feet just about grazing the sea waters as you give your legs a swing. The hotels location from that vantage registers as a peninsula and the land in the distant view accross the sea as a cove. Now, from night one the food and drinks were good. The complimentary fare ranged from classic American breakfasts on some mornings to your classic salt fish, boiled dumpling, yam, and curry chicken. Should require a bite for lunch or supper the kitchen offers a set menu that does not dissapoint. From what I experienced and observed the culinary team understands how to prepare something appetizing for the palate. The chef's went out of thier way to be visible and were interested to observe and inquire as to how the diners were enjoying thier creations. Chef Neff in particular didn't waste a single opportunity to engage and ensure that we enjoying our meals and time dining at the hotel. The staff was diverse in experience levels from what I could observe only offering a more well rounded experience as a guest. They worked well as a team to match the energy of the visitors and were busy about doing what they could to keep the visitors engaged and served. Each day the rotation of staff each brought their own personality offering a more authentic experience while understanding the space needed that you enjoy your own experience. The in manager in particular seemed to remain dutifully concerned that the guests were well served. The staff for the most part was hospitable and enjoyable to engage,and there were interesting stories shared and moments worth keeping. As a bit of a conversationalist I was hardly dissapointed. I would have done better to keep record of their names that I could better do them justice. I was there through the recent hurricane and inspite of the challenges the water ,winds, and debris presented the staff overcame the most pressing of them in what seemed less than 48 hrs. Their strategy to move all remaining guests to the 2nd of 3 floors proved to be in the best interest of the guests health and safety. Keeping with the theme of service we were readily fed & kept hyd