DoubleTree by Hilton London Kingston Upon Thames Reviews

Room is nice, Breakfast is good, Location is very close to a shopping mall.

Extremely good location, easy to access, good for shopping. All staff was nice, room was clean and big. Must go back again.

Pleasant stay - Room is clean and tidy. warm welcomed by the staff at check in, swift and smooth! Flexi breakfast eat and go. Car park few mins walk from hotel.

Delayed on check-in without explanation. Friendly staff. Good WiFi signal in room. It would be convenient to have a desk lamp in room.

Comfortable hotel in a great location. Ideal for local attractions and transport links.

Stayed many times in this Hotel around 4 years ago due to high standards of staff and service. Unfortunately although the staff are still very professional and also friendly, the room standards have certainly dropped. You now have an empty space where the fridge used to be, sticks are provided instead of tea spoons for tea/coffee. Tissues run out after three uses, cupboard doors not aligned correctly so had to force shut. Under bed found sweet, dust and paper. Had to clean mirror, as it obviously had been wiped over with a dirty cloth and left to dry. Prices substantially increased since pandemic I believe. Not what it was, hopefully just a blip and situation will improve as all other facilities including restaurant and location are excellent.

Location is convenient! Near department store and what’s do I want! Near river restaurant too. Will stay again

great location, nearby the train station, a bit noise at night

Very good location and helpful staff.

Location is very good, room is very clean . A+++

very nice location and breakfast!

Nice clean hotel!

Helpful staff

The neighborhood where the hotel is located is very quiet and clean, the environment is comfortable, the rooms are large, the service is very humane, thoughtful and enthusiastic, and the hotel's breakfast is also very rich, well-made, and delicious. It was a very good experience.