Hotels near Kingston Gate Garden, Kingston upon Thames

The location and sanitation are very good, that is, the furniture is a bit less, and there is no place to put things. In addition, the hotel displayed an address on the webpage. At the front desk, it was said that it was not their order. It was an order for another address. It was about 100 meters across a street, pushing four suitcases.... Imagine how painful it is. Later, I stayed for two nights, and the same path was booked. This time it was right. I needed to push the big bag to the first hotel. After the negotiation, I didn’t change the hotel. I want to say, please Ctrip and the agent confirm the address, do not let the user get the false information, thank you

A house is being built next to it, and there is a bit of machine noise during the day, but it's not too noisy. Of course, it doesn't affect much because people go out during the day and it's quiet at night. Generally acceptable, very ordinary. The boss is Indian.

The windows could be cleaned from time to time. The same goes for the hallway, where pigeons nest on the ledge and the windows are dirty. The hotel has a dingy character, which the entrance area also contributes to. The bathroom should have a brush for the toilet. The towels should be checked for residue before being placed; some of them looked very dirty, with indefinable stains. If a kettle and packaged coffee powder (old) are provided, perhaps a bottle of mineral water should also be provided for the price. The breakfast was nothing, the price was excessive. I suspect the scrambled eggs were made of powder, the sausages were old (fried a long time ago), hard. Bacon too, with cold white fat residue. Everything was cold anyway. Otherwise there was no cheese or slices of sausage. On the second day it was probably the leftover sausages and bacon etc. from the day before. The only thing that was OK was the coffee machine.

I used to work for Shell, and so visited what was then known as The Lensbury Club many times. We booked The Lensbury Resort in a fit of nostalgia. Not much has changed in the 30 years or so since I last visited. The rooms are comfortable and our Deluxe Double was quite spacious, with a large sofa, plenty of wardrobe space and a modern bathroom that included a nice bath as well as a large shower cubicle. On the downside, the main dining area is cavernous and little has been done to make it feel more inviting. The food is quite average and the chef has made some odd choices: for dinner, the Thai cauliflower & chickpea curry is more Indian than Thai and had little flavour. The lamp rump was tasty. The ”hot chocolate with whipped cream” came with no whipped cream and when we asked, we were told there was no whipped cream. Most bizarrely, from the lunch menu the BLT was seasoned with a mountain of thyme in the mayonnaise - a very odd combination and not one that works at all well. It's also annoying to be reminded more than once that ”service charge is not included.” The pool is OK but there were a lot of young children at the weekend so not particularly enjoyable for swimming lengths when you have to avoid kids bombing into the pool. The piece de resistance though was being woken up at about 4am when some new arrivals tried to get into our room. They tried more than once even though we answered the door and told them it was our room. They showed us their key and it had indeed been noted with the same room number as we were in. After that we were also visited by security who clearly thought we were lying about it being our room. We mentioned it at check-out and were told to complain in writing.

Totally recommended 100% This was our third visit to Warwick Lodge. Once again great stay. Great location, very clean, friendly reception. Easy going and accommodating. Free parking literally on the door step. Quite rooms. All you could wish for for at the cost.. great value for money. Will definitely return 👍👍👍

It was not the best the room was clean the space out side the lifts was not breakfast was not included. No egg or orange juice poster was knackered. But it was ok wents stay again 

We booked this Holiday Inn at last minute due to a sporting event nearby. We recently stayed in another Holiday Inn which was excellent, so hoped that this would be the same. The on-site parking was also very important. On arrival at 3:30pm after paying for parking we were told at check in that the car parking space was not guaranteed to hotel guests. The hotel holds functions so it can get full in the evening, but not to worry there is a multi story car park a ten minute walk away!! We went to the rugby event not knowing whether we would be able to park at the hotel on our return. Our Executive room was a disappointment. The safe was not working, the wifi slow and inconsistent, the bed base was torn and the room generally needed a freshen up. It did appear clean. The room was not quiet. The room had a coffee machine as well a kettle etc for tea though No teabags. Only one bathrobe etc. Simple basics that were not right which were a disappointment. The reception staff were sympathetic, very helpful and we could sense their frustration that these simple things were not right.

I stayed here a couple of times but the last time was the last! I booked in and paid in advance then on the day, I checked in and offered my photo ID as I had done previously and it had been accepted before, however on this occasion I was refused check-in as they had now decided only a passport would be acceptable which I didn’t have. The unhelpful staff and then the manager offered no solution and just shrugged and said “nothing we can do”. It should again be noted that my photo ID was acceptable before but not now – it should also be noted that the confirmation email only requested “photo ID” which I provided. No specific ID was asked for. So it seems this hotel makes up the terms and condition s as they go and seemingly change them when they feel like it! The room had been paid for so there was no chance of my running off without paying. After some time I finally resolved this by my husband racing home and emailing a copy of the passport which was grudgingly accepted otherwise my I was looking at nowhere to stay after an early, start at 4 a.m., a very long day then finally the hopeless staff at this place refusing entry to a customer who had paid way in advance causing a lot of stress! The receptionist told me they needed the passport to verify the address – however my address is not in the passport so this is a bit confusing. The manager confirmed this as well as confirming no entry and no help. This is really terrible service as they could have easily verified the address with other documents I had but this was not accepted – my ID clearly showed me as senior management at a local large organisation but the staff were unhelpful and seemed totally disinterested that I would have nowhere to stay – this part of London gets booked quickly hence my booking way in advance so the likelihood of getting a room somewhere else was very remote. It would have been simple to verify me but the staff were more interested in being difficult. So my feeling is the staff had maybe screwed up with another customer and had decided to ad hoc changes to the terms leaving me almost stranded. It could also have been a method of releasing a room for someone else – maybe a friend of the hotel. Who knows but I would be very careful using this place as they seem to have some very dubious and “flexible” terms for staying here and you may get caught out. I will never book here again and as a vice president of a large global organisation that hosts many international clients, I would certainly not recommend this place. It's short sighted of this hotel to be so unhelpful as they will have lost business but their lack of help displays a clear lack of interest in the customer. Please book here if you are happy to risk sleeping on the park bench instead of a hotel room! No doubt the hotel will quote they have to have the passport but given it was not required a few weeks before and is not requested on the booking confirmation then decide for yourself. There was a

I don’t usually stay in Ibis hotels but this one is like no other ibis hotel I’ve stayed at. From the laid back informal reception area to the contemporary rooms this was a good overnight stay. I appreciated the welcome cookies. The room was spacious but clearly designed for short stays in regards to storage space. There’s USB ports by the bedside. The bathroom has a shower, no bath and good to see the body soap and shampoo in dispensers rather than individual plastic bottles. The water though was only luke warm. The Wi-Fi signal was excellent. Location is excellent in the centre of town and just a few minutes walk to the station. The restaurant menu was limited but adequate for most tastes. My only complaint was the pulsing noise of the bathroom extractor fan which is independent of the air conditioning in the room and not able to switch off.

Hotel was exceptionally and staff were generally friendly. Only thing they forgot was the kettle I requested for a replacement for the one in the room as it had a dirty filter, though the replacement never came it was still a good and economical stay, convenient location with lots of amenities around as it is a 10-15 bus ride from Heathrow airport .