Guest User
January 4, 2025
Firstly, you have to carry your bags up to a height of 1 km with all the load yourself. The services are terrible. The heaters are the worst, and they charge ₹400 per night for a heater that doesn't even work. When we complained, the girl managing the stay, Purva, said these heaters are only for warming hands and feet and can’t heat the room. Seriously, how can a heater that doesn't even work properly and is supposedly only for warming hands and feet burn a blanket? Absolute nonsense! Such unprofessional and deceitful people! I don't understand how they are getting good ratings. The food is awful, and that guy, Arpit Aggarwal, is incredibly rude. He talks big, making all kinds of baseless claims. We initially planned to stay for two days, but after experiencing their "hospitality," we decided to leave immediately. Their service and behavior are horrible. These people are extremely greedy and will do anything for money. After we checked out and paid the charges, they demanded a 100% cancellation fee. Despite this, we still paid them 50% as a cancellation charge and left. As we were returning to our car, Arpit called and accused us of burning their blankets, which was completely untrue. This shows their true nature. He even threatened to slap us, which was shocking and unacceptable. He kept bragging about going to the sarpanch and calling the police. When we told him we were ready to go to the police station, he backed out and said he'd hire a cab to bring the police. However, he never showed up at the station and instead claimed the police would catch us at the next village. To add to this, Purva pretends to be sweet and polite, but in reality, she’s just as greedy and manipulative. Her behavior is deceptive. I strongly advise against staying at this place. Other guests we met also shared similar complaints. They don’t even provide basic drinking water. Instead, they tell you to use a hammer to break ice from a drum, put it in a water heater, and wait for it to warm up. The worst part? There’s only one water heater for all the guests, so everyone has to wait for their turn. Even the cab driver and locals warned us not to stay at Lap Stays. It seems like many people have fallen victim to these greedy individuals. Avoid this place at all costs.