Hotel Royal Kinshasa

Hotel Royal Kinshasa Reviews

Hotel Royal Kinshasa

3 Av. Kitona, Kinshasa, Democratic Republic of the CongoView Hotel Details
Hotel Royal Kinshasa
Hotel Royal KinshasaHotel Royal KinshasaHotel Royal Kinshasa
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Hotel Royal Kinshasa Guest Reviews

3.8/5
Good
48 review
Verified reviews
Location3.9
Amenities3.8
Service3.7
Cleanliness3.7
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All reviews(48)
Positive reviews(14)
Reviews with photos/video(1)
Negative reviews(5)
Tobias
Junior Suite
Stayed in May 2024
Business travelers
5 review
1.7/5
Posted on May 29, 2024
Over priced and low value service - having to pay extra for all kinds of things. Charging on the room option was continuously rejected.
Arti1980
Executive Suite
Stayed in May 2023
Business travelers
45 review
3.0/5
Posted on Jun 5, 2023
Simple hotel good for business trips.
Rundalinzong
Deluxe Double Room
Stayed in Apr 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Apr 17, 2023
The breakfast is good, the service is good, the room is comfortable, the bathroom is also very good, it is very suitable for business trips, you can meet customers in the lobby, it is also very convenient to walk one kilometer from the market, and it is convenient to eat
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6/7
Guest User
Deluxe Twin Room
Stayed in Mar 2023
Solo travelers
94 review
5.0/5
Outstanding
Posted on Mar 17, 2023
Very good area
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Guest User
Stayed in Jun 2024
Other
5.0/5
Outstanding
Posted on Jun 1, 2024
Hotel Royal Congo offers a luxurious retreat for travelers seeking comfort, elegance, and impeccable service. During my recent stay, I had the pleasure of experiencing the hotel's exceptional hospitality and amenities firsthand, leaving me thoroughly impressed and rejuvenated. I particularly enjoyed indulging in the delicious local cuisine. The breakfast buffet was a highlight of my mornings, featuring an array of freshly prepared dishes to start the day off right. During my stay, I also had the opportunity to explore the hotel's other amenities, including the fitness center Specially. Apart is its commitment to excellence in service by Junior staff and Upper Management .
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Guest User
Stayed in May 2024
Other
5.0/5
Outstanding
Posted on May 28, 2024
The Hotel Royal Congo stands as a beacon of luxury and comfort, offering a haven for travelers seeking an unforgettable experience in the heart of the Congo. One of the highlights of my stay was the hotel restaurant experience. From exquisite local cuisine to international cuisine, the dining options at Hotel Royal Congo cater to every palate. What really sets Hotel Royal Congo apart is its exceptional service. Throughout my stay, the staff, especially the new manager named Syed, went above and beyond to ensure every need was met promptly and professionally.
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AfricanZombieHunter
Stayed in Apr 2024
Business travelers
4.0/5
Very Good
Posted on Apr 29, 2024
I didn't actually stay at the hotel this time, but I have stayed here twice before. I was booked into a different hotel, across the main road a few hundred meters away, but I got tired of the menu selection at the other hotel, so I visited the Royal several times for a meal. The quality of the food, the selection offered in the menu, and the service were all excellent. Prices are reasonable too. I'll definitely not be staying at that other hotel in the future, and the Royal would be up there as my choice.
Response from Property: Dear Guest, Apologies in the delay of response. We thank you for your review and hope to see you soon at the Hotel. All the best Management
Guest User
Stayed in Sep 2023
Other
1.0/5
Posted on Sep 15, 2023
The hotel is situated in a slum with potholes in the road that you could sink a tour bus in. The food very average, but the room itself was clean and comfortable. Just the area and the food alone would mean that I will avoid this hotel in the future.
Guest User
Stayed in May 2023
Other
1.0/5
Posted on May 10, 2023
This hotel is extremely exploitative. Charging $20 just for a plate with toast some cheese and cold meat, then they have the arrogant audacity to charge me $5 just for the privilage of having it in my room. Disgusting prices, it border on criminal. They also charged me $5 for a coke zero can on Monday morning and $4 for the same can on monday afternoon. Something doesnt add up. The rooms are clean at least, but there is a serious communication problem as most of the staff cannot speak english. I asked for a medium rare stake, i got a cremated piece of inedible rubber. I have now informed my company to remove this exploitative establishment from our provider list.
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Response from Property: Dear Mr Lawler, We apologize for your negative experience at our property, Surely there was a miscommunication as we do not practice these kind of price policy at the hotel, our whole open buffet breakfast is 25$ so it wouldn't make sense to charge you that amount. i wish you had come forward as spoke to a manager whether be reception or food and beverage. Yes we do charge a service charge per order to the room. Mangement
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Guest User
Stayed in Jan 2023
Business travelers
4.0/5
Very Good
Posted on Jan 31, 2023
I had a very wonderful experience at this hotel . Every staff I encountered, from the valet to check-in , to the cleaning staff were delightful and eager to help ! Thank you Would have love to stay longer 😊 and definitely will recommend to my colleagues. 👌🏻👏🏼
Response from Property: Dear Guest, Thank you for taking the time to rate our hotel. We are glad that you enjoyed your stay with us and hope you have reached back home safely. Do remember that on your next trip to Kinshasa you have now a home away from home. Regards Management
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Guest User
Stayed in Jan 2023
Business travelers
5.0/5
Outstanding
Posted on Jan 31, 2023
i organized a training with 25 participants and 5 facilitators. we all stayed at the hotel and booked the conference room/package. the rooms are spacious and clean, the conference room had all the amenities we needed. the service was excellent, the staff very friendly and helpful, the food was amazing with lots of varieties and everyone made sure we had all we needed. the general manager himself met with us on different occasions and whatever we asked for we got. in summary excellent hotel/highly recommended for personal and business.
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Response from Property: Dear Sarah, It was a real pleasure having you and your participants at our hotel. We thank you for your review. Hoping you reached safely back home, Hotel Royal team wishes you all the best and looking forward to your next visit in Kinshasa. Management
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Guest User
Stayed in Jan 2023
Solo travelers
5.0/5
Outstanding
Posted on Jan 31, 2023
During my recent stay at the Hotel Royale from 20-30 Jan 2022, I was quite pleased with the food and beverage services under the new management team. I have stayed three times at the hotel before, but the services during my recent stay were a notch up and personalized with attention to detail. The dinning area was cleaner and well organized. The two gentlemen Messrs Whaley and John would ensure that customers catering needs were fulfilled with satisfaction and, in a professional manner. I can now call Hotel Royale home away from home and I would definitely call in again while on transit.
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Response from Property: Dear Guest, We appreciate your review and sincerely hope to see you again at your home away from home. Management
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 6, 2024
Cet hôtel est très bien situé, le service était impeccable. Ils étaient tous très attentionnés aux détails. Très propre et j ai adoré la salle de gym, le restau et le bar. Mes enfants ont aime la nourriture et l aquarium aux poissons. I Will recommend this place to my friends and family. Very lovely
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Claudine N
Stayed in Jul 2024
Solo travelers
4.0/5
Very Good
Posted on Jul 16, 2024
jai passé 2 nuit relaxantes et inoubliables. jai beaucoup apprécié le confort de chambre, le positionnement de l'hotel, les menus proposés et surtout les conseils et propositions du chef taha avec son large sourire qui vous met à laise et attise votre appétit. merci à tout le personnel de hotel royal. je peses que j'y reviendrai et recommandé quelqu'un d'autre
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Response from Property: Chère Claudine, Nous vous remercions d'avoir pris le temps de nous coter. Nous sommes heureux d'apprendre que votre séjour au sein de notre établisssement s'est bien déroulé. Nous éspérons vous revoir bientot parmis nous La Direction
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