Popular Kissimmee 4-star Hotels

Usually we walk away from a property with a pretty decisive yay or nay feeling. We either loved it, or it wasn’t for us. We’re languishing this time because this one had high points and some that missed the mark for us. If anyone asked us if we’d recommend it, we think our answer would be to read some reviews, do your own research, consider your own preferences and make the choice you think is right for you. We made a 2 night reservation at 4 am on the day of check in for a queen, pool view room, as our preference (king) was sold out. No big deal. It was the pool view and balcony we were really after anyway. The website said we would receive an email confirmation, which never arrived. (Yep, checked the spam and found we missed many unique and one of a kind money making opportunities, but nothing from Margaritaville). When I called the reservation number to inquire, I found they opened at 8 am. Odd there was no 24 hour reservation help, but okay. Screen shot with confirmation number is what it is. When I called at 8 am, our reservation was verified (yay!). There was no offer to email the reservation but an offer was made to transfer us to the cabana rental staff so we could secure a cabana for the next day. Yes- Sign us up! No one answered and we rang back to the desk who apologized and gave us the number to call. Gave it some time and called at about 8:30. This time we were able to leave a voice mail. We also sent an email to the email address left on the voice mail. We like options. Finally, midmorning, we called and someone answered. It was no problem to get a cabana. We were asked what type of location we preferred and selected the landlocked option, which was indeed the best choice for us. One should note that “On The Water” and “Stars on the Water” are literally 100% poolside. Like hang-on-the-edge-of-the-pool-and-almost-have-an-arm-in-your-cabana on the water. If privacy is your goal, these might not be for you. If you want to step right into the pool, this is your spot. After we made the reservation, we received an email invitation to enroll in the Perks program, and were asked to select 2 perks. We selected 2 free drinks and some type of welcome snacky box. While it could have been our error, we did see in another review where these things were presented to the guest upon check in. In our case, it was never acknowledged or obtained. We arrived for check in. When we pulled into the parking lot, we received a push notification that we could check in using the app (yay! We love this option), which we had downloaded before we left home. Still, there was no way to link our reservation or anything (oh no, we don’t like this!). The app was basically static information with no functions that we were able to unlock for the entire duration of our stay. The lobby was gorgeous and smelled really nice like...something…we are not sure what, but we liked it. We were not greeted with a complimentary drink as advertised. Check in was smooth for the

The lady who helped us at the service desk was rude and very unhelpful. We had drove all the way from Dallas to Orlando with a uhaul we booked 2 nights but couldn't make the first one as we were still on route. She didn't want to give us our room and said that the reservation was canceled because we no showed for our booking. Long story short we had to get the manager who was nice enough to help us and gave us our room.

Surprisingly nice!. This resort is actually really nice, clean, and lots of amenities and activities. We live on the road, per se, staying in different resorts. We stayed at all of the Diamond Resorts in Orlando, and Mystic Dunes I think is the best one. Although Diamond (or most of their top resorts) is now part of Hilton Grand Vacations, and we stayed at a good sample of Hilton resorts I would still rank Mystic Dunes in the top 15%. We stayed for 2-weeks back to back in a 2-bedroom unit overlooking the pool in the newest building (#30?), the one beside the registration office, and fitness room. The gym is super large, one of the biggest gyms in all the resorts we stayed in, lots of machines, weights, etc... The resort also has shuttles or golf carts that runs every 15 min everywhere to take you to the different pools, tennis courts, mini-golf course, or where ever you want to go. We tried almost every activity at the main pool which is absolutely awesome. The waterfall is relaxing, massage. The slide is actually decent, and there are plenty of lounge chairs, tables with umbrellas, and a really nice tiki bar... You can also ride bikes, you can rent them all day for free! The 2-bedroom condo has a lot of space, very open, and the balcony is screened with tremendous views of the golf courses. I think maybe the only down side that I recall was that there were no jacuzzis.... other than that, this place is a must visit.

Stayed 2 nights in the margaritaville hotel as part of a visit to Disney MK. Check in was smooth, the room had two queen beds with a gorgeous bathroom and balcony with views of Disney fireworks at night! The pool area was fabulous, clean, warm water, shallow for children to play and a tiki bar! Decoration in the foyer and rooms gorgeous and tropical! Easy and quick shuttle coach arranged on the day to get to and from AK or MK....free! Would highly recommend!

In addition to the breakfast is quite rich, the other is really too general, the front desk's brother accent is very strange, the room is not soundproof, the name is very magic, in fact, it is still a common motel in the United States, and children are only because there are some simple children's play Facilities only

Hello How are you? I would like to share my experience at your hotel. When we arrived at the hotel we were delighted, we thought the golf course was beautiful, the room was super spacious, we loved it, our room was 206. But we closed for 3 nights, on the last day we agreed to go to Universal and pack our bags to go back to Miami. We were late and left the hotel at 11 am, when we saw that there would be no time, we thought of extending one more night. We got back to the hotel at 9pm and to our surprise there was someone else in our room. When talking to the receptionist she told us that we should have checked out by 10am and that our things were collected and placed in security. I wondered, why no one called if they had our phone details, when they saw that it was 11 am and we were still in the apartment, why no one called us?? Why weren't we alerted? I went to get our luggage together with one of their employees, when I got there our things were all placed in bags, all thrown away. I started to check things out, but I felt super coerced with 3 security guards looking at me, with clothes and panties thrown everywhere. I ended up saying that I would check better when I arrived at the other hotel, as I felt pressured to open my things in front of three men. Arriving at my other hotel, I went to check things out and found that several things were missing, my personal hygiene, my lamer creams, my AirPods Apple, my Chanel perfume, my hairdryer, my curling iron. I called the hotel and they said no. couldn't do anything, they didn't even try to look, they just said it wasn't there. Honestly, I was completely displeased with the hotel, I felt super ashamed, because they treated me like a criminal, the way they treated it looked like I hadn't paid the hotel bill, and on the contrary I wanted to close one more night. I wanted you to know what happened, because the way you treated your customers is very sad, I will certainly never stay at your hotel again and I don't recommend it to anyone else. I'm taking legal action in this regard.

Superb, there are four rooms in the villa, the space is quite big, there is Wal-Mart nearby, you can buy things to eat yourself, more convenient than in the lobby, the hotel door can also park ~

Count your towels and wash rags when you get in. We had to buy more because they didnt have any to give us and we were told there was enough for 8 of us but there wasnt. Even with buying our children magic washrags from dollar tree we didnt have enough. They will not give you new towel and wash rags everyday you will need to wash them every day. Wouldnt have been bad if the dryer didnt take 2 hrs to dry.. They also did not have enough pool towels to give us. Thankfully my 5 brough our own but my in laws did not since the website says that pool towels are given for the pool. They do not wipe down the cabanas. They told us if we wanted to use them than we would have to wipe them down ourselves or take our chances. We got locked out of our room everyday. I also know that there was a lot of your rooms are not ready going on. I'm hoping they are just short staffed but it seemed to be the theme that week with everyone. We were lucky enough to get our room when we checked in. Also they said my card did not work when I used it at the pool bar just 20 min prior. They had me re do it with the same card and it worked. The townhouse itself was nice and big and we had enough room for all of us. I am not sure if this was recently bought and they are working the kinks out but they need to do better on their housekeeping and making sure they have enough towels and washrags for everyone. This place wont be my 1st choice..

Very nice and clean. Busy, but people seemed to keep to themselves. Pet friendly. We stayed in the 4000 building right near everything. We couldn't hear anything outside in the evening besides the occasional dog barking and we were next to the pirate pool. There was some construction going on. There's lots to do. Bummer that it's not all inclusive. Service is 50/50. I don't expect to be waited on hand and foot, but not being able to call or know who to call when something isn't working is annoying. We were automatically texted upon check in by a representative that was supposed to handle issues. She helped the first time with a door lock but went MIA after that. Be aware they really try to push buying a timeshare. Bonus, Walmart is directly across from the main entrance. Tip, if you are visiting Disney, that Walmart had a TON of Disney stuff for a fraction of the price at the parks.

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