Guest User
July 17, 2023
In fact except Mr. Kwun. No one else smiled much. It's not as good as a vendor selling Thai snacks with a bright smile. As a hotel with a relatively high positioning. While you are happy with the money. Your service level, your sanitary environment, your geographical location, and your various supporting facilities should also keep up. Among them, the comprehensive quality of service personnel is very important. Empathy is also important. The lady in the hijab (smiling to the whites, indifferent to the Chinese), took us to the hotel room. There are two rooms available, let's just use one of them. Of course, there is really no need for our family of three. But not something you can bring to me. Because I defaulted to paying for the entire room. No matter how many rooms I think I have the right to use. (In the end we didn't use it because we didn't want to burden the cleaning staff, and indeed we didn't need it) because we were scheduled to go to Krabi Airport at 5 pm. So after hotel check out (2pm). The BOSS of the hotel arranged another villa for us to rest. Thank you so much. However, the lady at the front desk who wore a hijab led us to the living room without air conditioning. It's still hot in July. This makes me uncomfortable. I don't know if it was the headscarf lady's own idea or the decision of the hotel boss. Don't criticize me, you are picky and picky when you live in a free room. The day before, I directly mentioned how much it would cost to add money for a delayed check-out. Mr kwun said it was free. I just decided to rest at the hotel. . How could I know that the price was too high or there was no air-conditioning? It doesn't matter if I just book a cheap hotel for rest. The kindness of the original boss was taken to the living room by the turban lady to rest. I fell asleep and woke up from the heat. uncomfortable. Later, I applied to the boss again, and went to sleep in an air-conditioned room in the bedroom. The hotel boss also agreed. But I don't know why there is an extra twist. In the end, when I left, I put 100 baht to the person who cleaned the room. Below is a screenshot of the chat with the boss. I really can't understand, since I was given a villa for free rest, but I was not given an air-conditioned room, what is the purpose of the operation. ? Finally thanks again to Mr. kwun for his help. Thanks. Below is a wechat conversation with the hotel boss (maybe the manager).
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