209/83 Moo 7 Nakluea, Na Kluea, Bang Lamung, Chon Buri Province, 20150, ThailandView Hotel Details
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1 night
The Castello Resort Guest Reviews
3.9/5
Good
15 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.9
Service3.9
Cleanliness3.9
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All reviews(15)
Positive reviews(10)
Reviews with photos/video(6)
Great service(7)
Negative reviews(3)
Anonymous User
Standard Double Room with Balcony
Stayed in Feb 2024
Business travelers
1 review
4.5/5
Great
Posted on Feb 10, 2024
The location is good, and the personnel was responsive to all our queries. The shuttle service made our stay on the island convenient as the hotel offers a free shuttle to na baan pier and tawaen beach. They offer a variety of food for breakfast.
Mariko
Deluxe Double Room
Stayed in Jun 2024
Couples
1 review
4.7/5
Amazing
Posted on Jun 2, 2024
Very friendly and helpful staffs. The resort has a shuttle bus bringing guests back and forth from Na Ban Pier. The bathroom is a bit dirty but overall I had a very good experience staying here.
Enrico
Standard Double Room
Stayed in Mar 2023
Couples
32 review
4.5/5
Great
Posted on Apr 22, 2023
Location is in the island center, so although no sea view they have a complimentary shuttle service to two beaches, which is quite convenient. Overall nice hotel, well kept and clean, with Italian theme. Rooms are nice. Breakfast a bit weak in choice and a bit too many rules to be given customers to sign and read at check in.
TashC
Standard Double Room
Stayed in Jun 2022
Couples
23 review
3.7/5
Posted on Jul 16, 2022
The staff are hospitality that help us to call emergency when my friends got food poison and were not able to walk to emergency centre on the island.
Guest User
Large Bedroom
Stayed in Jul 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Jul 29, 2024
The front desk service is very good. The surrounding scenery is beautiful. There is also a songthaew shuttle to the beach.
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Guest User
Classic Quadruple Room
Stayed in May 2024
Family
1 review
4.7/5
Amazing
Posted on May 2, 2024
The service is very good. Room condition is good, clean. I care about customers very well.
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Guest User
Large Bedroom
Stayed in Aug 2024
Family
1 review
4.7/5
Amazing
Posted on Aug 5, 2024
Everything is good. The room is as advertised, even more beautiful than the cover. Clean, the room smells good when you enter. Regarding the service, the staff at the lobby and the staff in the water zone are smiling and welcoming. No matter when you leave the room, they always smile. You can ask anything you don't understand. But I would like to deduct 1 point. In the morning when eating, some staff don't really answer questions but tell you to ask another staff. Very disappointed. I would like to fix it. When eating breakfast, the staff stands and stares at the food area. It's very awkward. I don't dare to refill. Next time, I will definitely go back again. Excellent.
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Dangwobuzaiweizhizhaomi
Deluxe Double Room
Stayed in Mar 2024
Travel with friends
41 review
1.0/5
Posted on Mar 21, 2024
Very bad, this hotel costs more than 700, haha, not much to say
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LIKHIT
Large Bedroom
Stayed in Feb 2024
Couples
2 review
2.0/5
Posted on Apr 17, 2024
It's OK, suitable for the price. The breakfast is delicious. I like it here. It's a normal room because I slept for one night. Motorcycles are not provided. I've stayed in other places where they give free motorcycles if you rent a room, but here I find the motorcycle myself. The cost of a motorcycle is 300 baht per day. I'm rich enough.
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Guest User
Stayed in Jun 2024
Couples
3.0/5
Posted on Jun 9, 2024
Beds and room were very comfy ! Very large room with great air conditioning (which is needed) Gorgeous garden and outside area for guests to eat breakfast and coffee. However the hotel was loud and noisy with it Been on a main road. I didn’t feel very safe at night- the windows could have easily been entered with poor security on the windows and at reception. (Free for all) Not a good choice of breakfast either for western people. And was full of Chinese tourists
Guest User
Stayed in Oct 2023
Other
5.0/5
Outstanding
Posted on Oct 30, 2023
We visit Koh Larn every year and tried several hotels. The Castello is just outstanding! A lovely green park waits for the customers.The rooms are very spacious and clean.The owner couple is always there to make sure our holidays had been perfect.Thank you so much for the perfect at the Castello Resort!
Guest User
Stayed in Jul 2022
Other
5.0/5
Outstanding
Posted on Jul 6, 2022
I only stayed for short time but the owner and his son really looked me after after I had an accident in the Jungle...the room and facilities were excellent.. Everything at the hotel was clean and beautifully decorated. Their shuttle to the pier for the ferry ride back to Pattaya was very convenient.
Guest User
Stayed in Jul 2022
Solo travelers
2.0/5
Posted on Jul 3, 2022
Strange hotel never felt too welcome as everything seemed difficult. 500 baht deposit needed in cash and they could not change from 1,000. No food during the day only breakfast and that requires a full covid hazmat suit enforced on you yet those seated near not needed. Too far from beach or any facilities. Room was fair but service in general at a snail pace.