Aleksandra R
November 16, 2024
When checking in we were told about complimentary welcome cocktails. We checked in and before going to the beach we asked again about cocktails, we were told that yes, you can go to the bar or sit at a table and choose cocktails. We asked again - are they free, we were told yes. When choosing cocktails, we decided that we would rather choose juice. But we were told that only certain cocktails were free, which they pointed out. We chose, waited for them to be brought. When they brought them, it turned out that there was so much alcohol in them that it was hard to call them cocktails. We drank a little and left. When we came back to the hotel in the evening, the girl said that we had to pay for the cocktails, when we asked, what did you mean by saying that they were free - we received the answer that she never said that, when we insisted that we asked again and you said that they were free - the girl replied that she meant the sun loungers. 750 baht for 3 cocktails - we decided to forget about the situation and pay. But now we are sure that this hotel is cheating tourists.
Upon check-in, a deposit of 1000 baht was returned after the room inspection.
I forgot a gold ring on the table, the girl who left to look at the room, apparently "didn't notice" it.
Although the location is wonderful, I will definitely never choose this hotel again.
At 8 am, the beach was completely empty.
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