Koh Phangan District Hotels with Airport pickup service

Overall the hotel was nice but in several point not what we expected: We booked a „villa with sea view“. There was no sea view at the villa that was assigned to us. You couldn’t see the sea neither from within the villa nor from the pool nor from the sun beds nor from the outside bath tub. The only way to see a glimpse of the sea was to stand up on a certain spot on the terrace. That’s not what we expected from a room advertised as „with sea view“ and the (trip.com) booking page also suggested otherwise. When we complained, we got assigned another villa where we could see the sea partly. Thank you for that. However, the manager told us that the photos from the booking page were in fact another villa. But it's not my responsibility to make sure that the photos and pictures provided on booking pages are correct. The hotel has to take care of that! This holds also true for the next issue: The gym was closed due to renovation. In the booking process, they advertised a huge fitness center with lots of machines. Now it’s shut down and we did not get any information about this. The „mini gym“, which does not even have at least one multi exercise machine, is nothing but a bad joke and no replacement at all for a proper gym! Again the staff told us they would inform about this on their website. When I checked that, I still found the photos of the large gym on their own website. It was just called ”mini gym”. But how am I supposed to know what they mean by that and that the provided photos are no longer correct??

Unfortunately we were very disappointed with our stay here. The location of the hotel is amazing, on the beach along a very busy ***** of restaurants and beach bars which was great. However, the hotel itself was sadly a let down. The hotel keep whistling birds in cages just outside the hotel rooms so expect to be woken at all hours by birds whistling louder than we could believe. The room we were in was very basic to the point where the only plug socket was by the front door, so to dry my hair I had to stand at the front door with no mirror or chair… The shower was a fixed height (very low) so my partner had to be on his knees to wash his hair and I had to bend significantly despite not being very tall. The room was very dark with basically no natural light at all throughout the day. The bedding was just a thick blanket, that I imagine isn’t washed between guests, in between two loose sheets so the blanket kept coming out of the sheets. The toilet was very temperamental and wouldn’t always flush properly. One positive is that the air con was strong however to circulate the air we also had the fan on and this made an annoying screeching noise when it turned to a certain point, which again, woke us up during the night. We didn’t have breakfast because we had a look at what was on offer and decided to go elsewhere as there are lots of nice local places to eat. The staff also weren’t the most pleasant and even got our dates confused when we checked in. Sadly wouldn’t recommend this hotel.

Stayed here for 3 days, think it's family run lodge. The hotel room key was really a key, a big one. The door creaked when opening but overall the room was nice, amenities was good. When requested for a kettle, the kind old lady provided me very fast....very nice. Pity did not make use of the swimming pool as it was hot for 2 of the days there. A short walk to a food court nearby, Thongsala Square (where the race start)...and the Walking Street where they had a nice night bazaar on Saturday, pity it rained halfway. Also a short walk to Phantip Market area. But definitely need taxi to the site of Full Moon Party lol Yes, also had a lot of tour agencies just outside the hotel. And laundry services, I did mine at a cheap 80 baht...and it came back ironed and with a nice fragance ...Highly recommended. (ok, they do have some self service laundry too at 30 bht per kg??? but definitely not ironed??)

The structure is beautiful and the landscape, especially at sunset, is wonderful, the bed was very comfortable and the evening quiet was dreamlike! How I miss him.... However, two notes must be made: Just 1 towel per person is really little. I have long hair and when I got out of the shower I didn't have another towel to tie it up. Unfortunately I forgot my bathrobe at home so I had to use the one at the pool. I asked for a second one but the following day it wasn't given back to me and having been told that they only give 1, I didn't ask again but it was really inconvenient. Also they will only replace 1 towel per guest and not the other. Having a wet towel the next day is not good, it has never happened to me. The pool was in a terrible state when we arrived. The water was green, dirty and disgusting. We waited to see if anyone would clean but the following day still nothing. We reported this to reception, they gave a semi-clean but it still wasn't in order. On the third day we finally managed to use it but out of 4 days, 2 we only looked at it and it's not good. There is the sea but given the presence of lethal cube jellyfish in the rainy season, I don't risk my life and I prefer the swimming pool since the only protection nets against jellyfish are in Haad Rin. There is no wine shop as in the photo but given the island we understood why. If we had had the chance to speak to the owner we would have said everything in person but maybe that will be for another time because it is a fabulous place and we will definitely be back! Breakfast was not bad but little choice for vegans.

Everything was great from the moment we checked in to the moment we checked out! Amazing view from our room. The stuff is really nice, great sense of service! Would really want to come back!

Thai hospitality at its best! You feel as if you came to visit friends; they want to show you the best places and give you impressions. The staff is beyond praise! Raymond, hello))) The guys who serve at breakfast set the mood for the whole day. Restaurant with panoramic views and breakfast menu to choose from. Voices of the jungle, cicadas, rustling wind, unity with nature - a great place to relax. The hotel provides a free shuttle to the beaches, which allows you to see the nearest places in comfort.

The room smelt of urine. Rooms and hotel seemed dated and therefore difficult to feel that they are very clean also. The pool was nice but not enough sun beds and then sun beds they did have were extremely uncomfortable. Great location for the beach however it is quite far from Thong Sala which seemed to be where everything was. Restaurant was lovely decor and had a great feel to it albeit a bit pricey. Hotel staff were lovely and organised taxis and early breakfast takeaway for us.

I loved this hotel! The pool is incredible and the rooms were very spacious. The hotel itself is a bit out of the way but if you just want to hang out at the resort, it is more than equipped to keep you busy and/or relaxed (gym, pool, spa, beach). There is a cute little street right next to it with tons of great restaurants (Monsoon was amazing!) and that street leads to a huge beach. Overall, I really enjoyed my stay and would recommend it to anyone, but couples and families in particular.

This was the best hotel I stayed in Koh Phangan. Bryan in reception is AMAZING. This man deserves a raise. He really went above and beyond to help me get back a pair of shoes I left in a taxi. All of the staff was wonderful, especially the hard-working guys in the restaurant. Koko greeted me each morning at breakfast with my coconut coffee. I had the best massage and facial at the spa with Lin. I’ve been dreaming about it ever since I left! I stayed in the beachfront villa which was perfect. I loved being able to walk straight out the door (climbing over the rocks) and into the sea. Watching the sunset each night was beautiful. It’s an easy walk to shops and restaurants nearby if you don’t rent a scooter. This section of beach is very peaceful. I’m looking forward to staying here again!

We booked as it was close to KBA kitesurfing and it was a great find. We had a bungalow on the beach with a veranda overlooking the restaurant/bar and beach. The room was everything we needed, the big steps down to the bathroom can be a little challenging in the dark at night. The staff were really helpful and friendly and the loungers on the beach are great to hangout and chill. There is a restaurant on site but also plenty of places to walk to or short ride on a motorbike