Kobe Plaza Hotel West Reviews
Kobe Plaza Hotel West
Motomachidori 3-4-7, Kobe, JapanView Hotel Details
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Kobe Plaza Hotel West Guest Reviews
4.5/5
Great
90 review
Verified reviewsLocation4.5
Amenities4.3
Service4.5
Cleanliness4.6
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All Reviews(90)
Positive reviews(88)
Reviews with photos/video(21)
Awesome stay(30)
Clean and tidy(29)
Near shopping area(16)
Great service(14)
Convenient for shopping(12)
Small room size(7)
Great value for money(5)
Negative reviews(2)
Elliot1215
Single Room
Stayed in Jun 2024
Friends
2 review
Very Good
Posted on Jun 12, 2024
Quite strange, certain rooms are just located at the entrance of the dining area, rather noisy and lacks privacy.
The receptionists are polite and friendly.
AceTFP
Single Room
Stayed in Oct 2023
Solo travelers
2 review
Outstanding
Posted on Nov 1, 2023
Great location near Chinatown. Walking distance to city centre. Love the boutique feel. Room is small as per most Japan hotel. Sufficient for single traveller though.
Response from Property: Thank you so much for your kind words and positive review of our hotel!! We’ thrilled to hear that you had a wonderful stay with us. it’s always our goal to provide excellent service and ensure our guests have memorable experience. We truly appreciate your feedback and hope to welcome you back in the near future! From Kobe Plaza hotel West
Guest User
Single Room
Stayed in May 2024
Business travelers
1 review
Very Good
Posted on May 19, 2024
The room was quite small and had a lot of dust, but the customer service was very helpful.
Anonymous User
Single Room
Stayed in Jun 2023
Family
4 review
Great
Posted on Jul 15, 2023
Location of hotel was a little far off from the main station but overall a lot of convenience store and shops nearby :)
Response from Property: Thank you for using our hotel. Thank you very much for your wonderful stay at our hotel. All of our staff members are very happy to receive your compliments. We will continue to strive to provide services that satisfy our customers. We look forward to seeing you again.
Kobe Plaza Hotel West Front desk clerk
tomomeow
Double Room
Stayed in Dec 2023
Couples
3 review
Outstanding
Posted on Dec 26, 2023
Located near train station and along shopping street. Room is clean and cozy. Highly recommended!
Response from Property: Thank you so much for your kind words and positive review of our hotel!! We’ thrilled to hear that you had a wonderful stay with us. it’s always our goal to provide excellent service and ensure our guests have memorable experience. We truly appreciate your feedback and hope to welcome you back in the near future! From Kobe Plaza hotel West
ly64
Corner Twin Room
Stayed in Jun 2023
Family
49 review
Very Good
Posted on Jun 12, 2023
Good to stay easy excess to place of interest hope will come back again this place thank you wit the great deal room
Response from Property: Thank you so much for your kind words and positive review of our hotel!! We’ thrilled to hear that you had a wonderful stay with us. it’s always our goal to provide excellent service and ensure our guests have memorable experience. We truly appreciate your feedback and hope to welcome you back in the near future! From Kobe Plaza hotel West
Santy
Single Room
Stayed in Oct 2023
Solo travelers
3 review
Outstanding
Posted on Nov 4, 2023
In overall is excellent! I’d love to come back and stay in this hotel again
Response from Property: Thank you so much for your kind words and positive review of our hotel!! We’ thrilled to hear that you had a wonderful stay with us. it’s always our goal to provide excellent service and ensure our guests have memorable experience. We truly appreciate your feedback and hope to welcome you back in the near future! From Kobe Plaza hotel West
aniu
Single Room
Stayed in Jul 2023
Other
55 review
Posted on Jul 9, 2023
The staffs is very polite,the room is clean, the location near the train stations and shopping street
Hawie
Twin room
Stayed in Jun 2023
Family
23 review
Great
Posted on Jun 25, 2023
the room is clean but rather small, it's rather difficult to sort out the bag.
Response from Property: Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We apologize for any inconvenienced or dissatisfaction you experienced during your visit. We take your comments seriously, and we will use them to improve love to have the opportunity to make it up to you, and we hope you will consider staying with us again in the future. From Kobe Plaza hotel West
Sunflowertravelers
Single Room
Stayed in May 2023
Friends
4 review
Outstanding
Posted on Jun 13, 2023
The room is clean but too small didn’t even have space for luggage
Response from Property: Thank you so much for your kind words and positive review of our hotel!! We’ thrilled to hear that you had a wonderful stay with us. it’s always our goal to provide excellent service and ensure our guests have memorable experience. We truly appreciate your feedback and hope to welcome you back in the near future! From Kobe Plaza hotel West
_Daiki
Single Room
Stayed in Jan 2023
Solo travelers
5 review
Outstanding
Posted on Jan 19, 2023
very good
Response from Property: Thank you for choosing our hotel. Thank you very much for spending a wonderful stay at our hotel. We are very pleased to receive your compliments. We will continue to make every effort to provide our guests with satisfactory service. We look forward to welcoming you again.Kobe Plaza Hotel West Front Desk
Бùї Ѫаї Pнươпg
Single Room
Stayed in Aug 2021
Family
5 review
Outstanding
Posted on Nov 24, 2021
verry good!
Response from Property: Thank you very much for sharing your experience at KOBE PLAZA HOTEL west . We are glad to hear that you have enjoyed staying with us. We are very much looking forward to welcoming you again. KOBE PLAZA HOTEL west
Guest User
Single Room
Stayed in Jun 2024
Couples
1 review
Very Good
Posted on Jun 22, 2024
Very clean; the design is new; the front desk is polite; and there are all-you-can-drink drinks. However, it is clearly stated on trip.com that breakfast is a "buffet", but it is actually a "set meal", which is completely misleading! The appeal was successful and the money was refunded, and compared to other similar hotels, the breakfast presentation was not very attractive.
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Single Room
Stayed in May 2024
Business travelers
1 review
Outstanding
Posted on May 11, 2024
Every time I booked a hotel I thought I was just going to sleep, but the attention to detail in the rooms and the furnishings made me want to stay there again.
Original TextTranslated by Google
Anonymous User
Single Room
Stayed in Apr 2024
Business travelers
6 review
Outstanding
Posted on Apr 13, 2024
It's surprisingly clean. The hotel is located on Sannomiya Street. The pictures are attached at the end. The location is very convenient. Hanakuma Station on the Hankyu Kobe Expressway is only three minutes away. You can go directly to Kobe, Osaka or Kyoto.
In addition, the most satisfying thing about the room is its cleanliness. When you open the window in the morning, it is spotless. In short, the price-performance ratio is very high. I highly recommend it!
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6/8
Response from Property: Dear guest, thank you very much for staying at our hotel and for your high praise. It is our honor to receive your praise. We welcome you to stay at our hotel again if you have the opportunity, and we will continue to work hard to create a comfortable environment for our customers. wish you a happy life.