Agmashenebeli Avenue 275, Kobuleti, Adjara, 6200, GeorgiaView Hotel Details
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Kobuleti Georgia Palace Hotel & Spa Guest Reviews
4.4/5
Very Good
33 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.4
Cleanliness4.4
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All reviews(33)
Positive reviews(25)
Reviews with photos/video(5)
Negative reviews(5)
Elena
Superior Double Room with Garden View
Stayed in Jul 2024
Travel with friends
6 review
3.2/5
Posted on Sep 8, 2024
After watching heads and tails, we decided to stay at this hotel. The price is certainly too high. It is also unclear why it has 5 stars. We arrived in our own car, unloaded ourselves - no one helped. I went and parked myself (as it turned out, in the wrong place). When we asked the reception for help with our suitcases, only then did they come out to pick them up. And then they made a remark to me that I parked in the wrong place, and asked me to repark the car. There is an unpleasant musty smell in the corridor on the floor. There is mold on the ceilings. We go into the room and see blankets on the closet, like a grandmother's in the village. It turns out that the coffee machine in the room is paid!!! At breakfast, the bread was dried out, they did not add juices - we did not have time to make them, margarine instead of butter, they did not have time to clear the tables - everything was covered with plates, as a result, we sat at a dirty table. When cleaning the room, they did not add a tea and coffee set. The beach towels are all washed out, old. At the pool I accidentally stepped on an ashtray full of cigarette butts - most likely from the previous day, because we came in the morning. The toilet is old near the pool, there is a stench, and there is also a queue. I am attaching a photo. This hotel should be given 3 stars. They do not know what service is.
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Evgenii
Superior Double Room with Garden View and Street View
Stayed in Apr 2024
Couples
6 review
5.0/5
Outstanding
Posted on May 4, 2024
Good hotel. The park nearby is beautiful, lemons and bamboo grow. The beach in May was dirty, but the water was cold. The food is great for breakfast
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Jeepie
Stayed in May 2024
Family
4.0/5
Very Good
Posted on Jun 18, 2024
Great hotel with perfect green territory, open and covered swimming pools, serviced beach and nice cocktails in the bar. Great breakfasts but missing champaign which should be present at such hotels. Rooms are a bit dated and tired, scratches all over, old-fashioned badly working furniture, a/c and toilet are noisy, carpet smelly. But still rooms are comfortable and nice. Food other than breakfast is of a medium quality and seems a bit overpriced. The only dish which we found really great was burger ! Main drawback is staff - badly trained, not coordinated, almost not speaking any language. In top some of the staff are rather ignoring … Overall - probably best in Kobuleti and one of the best in Batumi area. Small drawbacks will not spoil your stay, but if management will see into them hotel will become really a gem !
Response from Property: Dear Valuable Guest, Thank you for finding time to rate your stay at our property, we believe that first step in improving our guest’s experience is listening to their feedback, our team is focused on creating an unforgettable experience, and it is evident that this time we fall short meeting your expectations in regards with service. We sure will discuss all the aspects of your letter with the respective heads of department and will do our utmost. We would be more than happy to host you in the nearest future and show our true potential. Hope your future visits. Best Wishes, Georgia Palace Hotel & Spa Kobuleti
Arthur G
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Sep 17, 2024
One of the best places in Georgia, if not the best. Both for family visits, or for friends or solo. Absolutely loved it. We loved it so much that after check out, we went to Batumi and on our way back home stayed 2 more days there. Food is remarkable, place is top! Pools, spa, rooms, service... I honestly don't know which one to say. We loved it!
Response from Property: Dear valuable guest,Thank you for finding time to rate your stay at our property, we believe that first step in improving our guest’s experience is listening to their feedback. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Best Wishes, Georgia Palace Hotel & Spa Kobuleti
Ketevan C
Stayed in Aug 2023
Solo travelers
5.0/5
Outstanding
Posted on Sep 4, 2023
Everything was the best. I rested well.Thanks to the reception for the good view.Thanks for a good vacation. I am in love with this place. I will come back and rest longer. Thanks to each employee for their attention. You are the best.
Response from Property: Dear Valuable guest, Thank you very much for your pleasant feedback. We are very happy to read your complete satisfaction regarding the room we accommodated, cleanness and staff. GPH entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience and you noticing it, is indeed satisfying. Once more, we thank you for choosing our hotel for your holiday, we look forward of your nearest visit Best Wishes, Georgia Palace Hotel & Spa Kobuleti
pankaj_ok123
Stayed in Jul 2023
Couples
4.0/5
Very Good
Posted on Aug 13, 2023
Providing outstanding service, the dedicated hotel staff ensure an excellent stay. However, the quality of the buffet breakfast does not match the standards of a 5-star establishment. Despite complimentary coffee normally including coffee capsules, an additional charge is applied for them in the room. The price they impose exceeds what would be reasonably expected given the property and its location. With an impressive room, pool, and private beach, the hotel guarantees a fantastic experience.
Response from Property: Dear Valuable guest, Thank you very much for leaving feedback on Tripadvisor. we feel sorry we couldn’t match your expectations, but as we checked we didn’t have the information of birthday. We do hope to welcome you in nearest future and keep you with unforgettable memories. Best regards Georgia Palace Hotel & Spa Kobuleti
aalexanderniki
Stayed in Jun 2023
Couples
5.0/5
Outstanding
Posted on Jul 30, 2023
Good 5* georgian hotel. Everything is new, clean and comfortable. Large rooms and territory. Pros: + Really large rooms + Good food + Friendly and professional staff + Plenty of local shops and cafes nearby + Good spa + Excelent cleaning service Cons: - Slow Wi-Fi - For lunch and dinner all beverages like tea or coffee (except plain water) are paid.
Response from Property: Dear Alexander, Thank you for sharing your positive feedback. We always try to be sure make our guests meet their expectations. With the name of our entire team thank you for this heartwarming review. Looking forward to your next visit. Best regards Georgia Palace Hotel & Spa Kobuleti
Guest User
Stayed in May 2023
Family
5.0/5
Outstanding
Posted on Jun 30, 2023
I enjoyed my stay in gph it is an amazing hotel that has an amazing service. Its very beautiful. One thing i would add is that they do not have pet friendly rooms. I think every 5 star hotel should have pet friendly rooms becouse for example i could not stay more than 2 nights just because i did not have anyone that could look after my dog. (She is a very small breed yet they still did not allowed her to stay)
Response from Property: Dear valuable guest, Thank you very much for your pleasant feedback. We are very happy to read your complete satisfaction regarding the room we accommodated, cleanness and staff. GPH entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience and you noticing it, is indeed satisfying. Regarding pet policy, we do hope that will affect your future visits. Once more, we thank you for choosing our hotel for your holiday, we look forward of your nearest visit. Best Wishes, Georgia Palace Hotel & Spa Kobuleti
Guest User
Stayed in May 2023
Other
5.0/5
Outstanding
Posted on Jun 1, 2023
Excellent bedding and room service. Have everything one can need for the short stay. Gorgeous spa with professional staff from India, highly recommend to try it (thank you Riana). Great breakfast and service.
Response from Property: Dear Guest, Thank you very much for leaving this wonderful comment, we are delighted that you enjoyed your stay with us. We look forward to welcoming you back again very soon! Best regards Georgia Palace Hotel & Spa Kobuelti
Guest User
Stayed in May 2023
Other
5.0/5
Outstanding
Posted on Jun 1, 2023
Gorgeos Kerala spa. Very friendly and serviable staff. Excellent place to relax with friends, family or alone. I strongly recommend after hard work week to take escape with aiurvedic massage and treatments.
Response from Property: Dear Salomem, Thank you very much for positive feedback. It is a pleasant to read your complete satisfaction of your stay. Once more, we thank you for choosing our hotel. Looking forward to having the opportunity to host you again. Regards Georgia Palace Hotel & Spa Kobuleti
Guest User
Stayed in Apr 2023
Other
5.0/5
Outstanding
Posted on May 22, 2023
Excellent hotel, high-class rooms, high-class service. The best place to relax. A beautiful lunch. Indoor and outdoor pools, spa center. My family and I are happy to stay at this hotel. The best dishes in their restaurant. All services for a good holiday. simply the best
Response from Property: Dear Zviad, Thank you very much for your kind words and positive feedback. We appreciate you taking the time to share your experience with us at Georgia Palace Hotel & Spa Kobuleti. Our team works hard to meet our guests expectations and you noticing it. looking forward to seeing you again soon. Best Wishes, Georgia Palace Hotel & Spa Kobuleti
Guest User
Stayed in Apr 2023
Other
5.0/5
Outstanding
Posted on May 20, 2023
the best thing about this hotel is that i felt as if i were at my home, people there are so welcoming which i like the most, i loved the vintage interior and views. overall i loved this hotel so much 💖💖
Response from Property: Dear Maryd, Thank you very much for your feedback. We are delighted that you enjoyed your stay with us. We look forward to seeing you again soon. Best Wishes, Georgia Palace Hotel & Spa Kobuleti
Guest User
Stayed in Mar 2023
Family
1.0/5
Posted on Apr 23, 2023
My family and I were treated inappropriately by the staff at the beginning of our arrival. At 8 pm, when we went to the restaurant, we realized that the hotel restaurant serves only a certain group and they do not serve food to other guests. When I wanted to talk to the hotel manager about why they didn't inform me about this important issue when booking the rooms by telephone, the receptionist said that the hotel manager is on vacation and there is no way to answer and you have to go outside to eat 😞(because my mother had a surgery of her leg, we were not able to go outside for dinner. The next and very simple problem we had in this hotel was the lack of toothbrushes and toothpaste. This hotel does not provide toothbrushes and toothpaste to the guests. When I asked the reception to provide toothbrushes to our rooms, she replied, go and get them from outside 😞
Response from Property: Dear Mr. Mahdi,, Thank you for your stay and for taking time to share your observations. Although we regret about the problems, it might be caused by miscommunication. Hope this will not affect your future visits at our Hotel We are looking forward to hosting you again soon. Kind Regards, Georgia Palace Hotel & Spa Kobuleti
Guest User
Stayed in Dec 2022
Other
5.0/5
Outstanding
Posted on Jan 31, 2023
The great place for solo travelers, you can visit as for business visit as for your holiday. Along the nice hotel very long and nice beach, near is the park with cafes if you wont to taste local food.
Guest User
Stayed in Dec 2022
Family
4.0/5
Very Good
Posted on Jan 31, 2023
I have been relaxing in this hotel for a long time and more and more they make me happy .. clean, delicious food, entertainment, everything is fine. It would be good if the animators worked with children, played and drew.. I didn’t have time to see the terrace of the restaurant on the top floor, the sunset and wonderful landscapes, they said it works until September, and in September there were a lot of people.
Response from Property: Dear Valuable Guest, First of all, we would like to thank you very much indeed for your warm and positive comments about our Hotel and most importantly for selecting our us as your accommodations of choice when you visited Kobuleti. We are extremely pleased to read that you had a great experience with us and found our rooms, breakfast and location to your satisfaction. We would love to have the pleasure of seeing you again as a regular guest and wish you the best in your business and personal endeavors. Your notes are taken into concideration. Sincerely Yours Georgia Palace Hotel & Spa Kobuleti