Guest User
January 6, 2023
I really don’t like leaving low review scores for home stays, but I left here disappointed. The location of the homestay is good and the neighbourhood felt safe. But I received a frosty and transactional welcome, it didn’t feel like the owners were particularly hospitable. This was particularly the case when they promised to help with onward bookings and to follow up with me, but didn’t. It didn’t seem the owners were bothered to check on my comfort/well-being other than trying to convince me to stay longer over the new year. I understand it was Christmas but it would have been better to stay closed than leave the guests isolated. The room was very basic and tired, but acceptable at this price point. Tip to the owners: travellers looking for homestays tend to be looking to meet locals and have a warm, authentic experience without the frills. Please build connections with your guests.