The Erawan Koh Chang -Sha Extra Plus Reviews

The hotel is in need of renovation... Seems like lack of staff. The ones there did a good job, but seemed overall the building have seen much better days.

Great hotel, staffs and management made our stay fabulous.

Good location Good price Good breakfast

We liked the hotel. The service is at the highest level, friendly, they always smile, are happy, they stand up when we meet and greet you, it’s very nice. Breakfast is good, coffee is delicious. 3 minutes to the sea, stunning sunsets from the rooftop pool. We had a direct view of the garden, on the balcony there were trees, ferns, and there were a lot of monkeys there, you need to be careful, they can take your things from your bags, drinks. The receptionist took chips from our bag, but that’s not a big deal. The main thing is not to approach them and not feed them. There are good massages nearby. My husband really liked the man Vali (we don’t remember his exact name), he does it with soul and very well))) when you leave the hotel, to the right is their massage parlor.

The service in this hotel is very good. I greet you with a smile every day. When I need help, I ask the waiter to respond quickly and solve it. The breakfast was very good, the room was clean, and the white sand beach across the road was very close. I didn't expect it to be so close when I made the reservation, but many hotels on the island are near the beach.

The hotel is very close to the beach. The hotel environment is average, the facilities are old and the restaurant is small.

Although not up to the four-star standard, but in line with this price. It is very convenient to eat, beach, and rent motorcycles.

Professional service. Maybe the hotel is a little smaller. The few days I went with my wife there were hardly any customers. . . Exclusive access to the rooftop swimming pool. . . . . Very cool. . . Hahaha

Good, good service

Sadly, we were very disappointed in this hotel, it is no longer is as described on sites across the internet. Obviously, it was once a very good hotel but it seems to have fallen into decline. The pool was dirty and the bar by the pool is no longer in use, our room although adequate was not up to the standard portrayed on the booking site. That said the staff were incredibly kind and helpful and I cannot rate them highly enough. Unfortunately I cannot say the same about the hotel.

Decent hotel in a great location just across the road from the beach. The service is 5 star with really warm, friendly, and accommodating staff who speak English and Thai. We also had the pleasure of meeting the owner who was also very friendly. The rooms were great with spacious rooms, comfortable beds, a desk, and flat screen TV. However, I didn't give it 5 stars because it is a little bit rough around the edges in terms of the decor both in the rooms and around the hotel. The first room we were put in had a musky smell and I think the furniture was a little old but once we told the staff about it we were moved to a different room immediately and the next room had no issues at all albeit on a lower floor. We were then upgraded to a different room on a higher floor with a balcony which we greatly appreciated as we originally wanted a higher floor. The other problem we had was the loud music from the bar next door/down the road late at night but the hotel obviously aren't at fault for this. The breakfast food was also very tasty and they offered a different selection every morning to keep it interesting. The rooftop terrace and pool was also very nice with great views of the sea. What really makes this hotel great is the staff and we would certainly recommend staying here as we would definitely come back again! Keep up the great work Erawan team and thank you :)

First of all I want to acknowledge the service which was great. However, I really really do not understand the positive reviews. The hotel cost more than far nicer hotels on the island and is not well managed. Room: smells of mold, view of an unkempt backyard. Mattress is hard and of poor quality. No Wi-Fi! There is WiFi in the hotel but it simply does not reach the room. Throughout our stay I had to use data exclusively. No breakfast buffet in the low season, so we had a very simple breakfast prepared for us. The pool is tiny and not very clean. No parking. Overall this felt more like a motel than a nice boutique hotel. It's also not on the beach. While I appreciate the staff there are simply much nicer hotels for much less.

We stayed for 2 weeks in a sea view deluxe room (403). The room was very nice with a comfortable large bed. The room is clean and well designed, with lots of space to store the suitcases and room for clothes and other stuff. We had a nice view of the sea and the street, so we could enjoy the sunset from the balcony, if we did not watch it on the beach. Every night Oodies next door played live music (blues and rock), so there was music on the balcony :-) The music was noticeable in the room, but faint, so we did not mind. Water, coffee and tea in the room was refilled every day.  The hotel has a special wooden staircase in the middle, this makes the hotel feel very open and with a lot of space as compared to long halls. On the roof there is a swimming pool and a rooftop terrace. We used the beach, but if you prefer to be out of the sand, this is a nice option. The view is very good from here, jungle and mountain on one side and the sea on the other side. The staff are the kindest and you feel very welcome and special. There is always a smile and a greeting from everybody; reception, cleaning, the kitchen or at breakfast. The breakfast buffet offer what you need whether you like Thai food, Continental or American for breakfast. You can have your coffee made to order and with a smile.  Thanks to everybody at The Erawan for great hospitality. 

Service very good. Staff always helpful. My kids love the breakfast. Beautiful view from room at top floor. The sea is just walk across the road. Many restaurants nearby. Many shops selling things too. Good location and very convenient.