To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.3
Service4.3
Cleanliness4.4
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All reviews(405)
Positive reviews(386)
Reviews with photos/video(197)
Loved the beach(97)
Delicious breakfast(64)
Classy environment(54)
Close to beach(54)
Too many mosquitoes(22)
Offers pick-up/drop-offs(18)
Great swimming pool(18)
Perfect for families(13)
Negative reviews(19)
MaiTai Honeymooners
Premier Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 28, 2024
Beautiful beach front hotel and all hotel staff are really amazing, very friendly and helpful. Appreciated for all their efforts to make our stay perfectly. The services and amenities should be 4 stars standard instead of 3 stars. Thank you very much and we would definitely stay again in the future
Guest User
Premier Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 11, 2024
Excellent location and great service good selection of breakfast items
CARMENISTA
Deluxe Cottage
Stayed in Mar 2024
Couples
4 review
5.0/5
Outstanding
Posted on Mar 12, 2024
Very good, it is my wonderful holiday in this hotel.
I am really love it.
h4562048
Deluxe Premier Room
Stayed in May 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on May 30, 2024
beautiful
6/12
Guest User
Deluxe Cottage
Stayed in Jun 2024
Solo travelers
38 review
5.0/5
Outstanding
Posted on Aug 1, 2024
I’m a lonely man living the lonely world.
I’m annoyed by some Chinese tourists living by my room,
They talk loudly without manners
I asked the receptionist girl to change a room for me and they did it. Very nice
Pierre123
Deluxe Room
Stayed in Oct 2023
Couples
10 review
4.2/5
Very Good
Posted on Oct 20, 2023
Almost perfect but unable to change room even with prior request and extra charge.
Will book earlier next time.
ray bkk
Deluxe Premier Room
Stayed in Aug 2024
Solo travelers
145 review
4.0/5
Very Good
Posted on Aug 15, 2024
Hotel are nice and clean and staff are good and very helpful….
Sonny
Premier Room 2 Single Bed
Stayed in Apr 2024
Family
3 review
3.2/5
Posted on Apr 9, 2024
This hotel has the best atmosphere on the Sai Kaew Beach, but it asking price far exceeds the value of dining and service they provide. Basically, they charge close to 5-star prices for what is essentially a pretty nice 3-star hotel.
Hotel staff were fine, but the staff at the beach club, which is part of the hotel, tend to be very rude to customers. They enjoy giving guests orders that do not make much sense. Other guests got yelled at for resting their legs on a chair at the their table. I came back from the beach, dried myself and changed a shirt before sitting down on a beach towel, and I was ordered to leave (by yelling) because I'm wet. I am respectful of rules and my family and I have visited many beach front properties, I do not believe we commited any violation of etiquette. I also did not see any of these "rules" displayed near the beach club.
May be this is part of their culture at the Sai Kaew Resort, but when they ask for almost USD 20 (incl. tax) for a simple plate of pasta and YELL at customers, then none of these is acceptable.
PS. We stayed over 4 nights, and the breakfast buffet was swarmed by flies every morning. Their food court style free seating arrangement means we had to awkwardly hunt down tables ourselves. Again, TOTALLY NOT WORTH THE MONEY.
HEEJEONG
Premier Room
Stayed in Mar 2024
Family
3 review
3.0/5
Posted on Mar 2, 2024
The location is the best.
But the service is not good
Even if I sent you an e-mail, there was no reply, and I finally called you.
Seejune
Deluxe Room
Stayed in Aug 2023
Family
7 review
5.0/5
Outstanding
Posted on Aug 21, 2023
Right in front of the beautiful beach, which has sand as soft as corn starch and many restaurants. The restaurant Winkk has live band and a fire show which is like watching fireworks. The cafe also has fancy drinks. The hotel rooms are mainly bungalows which are bit small but not bad.
Fletcher
Deluxe Cottage
Stayed in Oct 2023
Couples
1 review
5.0/5
Outstanding
Posted on Oct 13, 2023
Very good view
Nice breakfast
Nice staff and very convenient
Guest User
Deluxe Cottage
Stayed in Dec 2023
Couples
6 review
5.0/5
Outstanding
Posted on Dec 21, 2023
Excellent
Guest User
Premier Room
Stayed in Jan 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jan 15, 2024
Everything was perfect, clean crystal beach, spacious room, amazing breakfest…stuff very polite…
Leslie Jin Hao
Premier Room
Stayed in May 2023
Travel with friends
3 review
3.5/5
Posted on May 3, 2023
Beautiful rooms with more or less everything you need for a comfortable stay. Staff needs more training though, our requests got forgotten many times. Location is walking distance to the centre of Sai Kaew village.
Guest User
Deluxe Cottage
Stayed in Oct 2023
Couples
1 review
3.7/5
Posted on Oct 18, 2023
Great hotel but hot water for 5min only, cockroaches in the shower, dust for fan, not much lightening in the room.
Great location and breakfast