Sheraton Samui Resort Reviews

Hotel is completely worn out! Service, especially in breakfast restaurant is not of standard of Sheraton! Asked for waitress for waving hands many times but the waitress ignored and when she came, I asked for straw for the 3 cold drinks but she only gave us one. Food is just average, asked for sunny side up, but I was given egg in the photo. Not worth of money at all especially when I compared this with Conrad. I am glad I only stay here for one night to catch my flight in the morning. Not recommendable at all

This is a very big resort hotel with large beautiful gardens. Hotel provides club cars to shuttle the guests between different places inside the hotel. All stuff always smile to greet the guests, and provide very nice service. The hotel has large amounts of different beautiful shapes of beach chairs nicely arranged at various places around the beach and pool areas for guests to have enough fun. All restaurants have ocean views, and carefully designed to have relaxing atmospheres, those are really enjoyable. The breakfast is also very nice with very good selections. The waves at this beach here are strong which make a very loud sound. The sounds truly make me so relax, as well as an unforgettable experience. Our deluxe terrace guest room is by the beach on the first floor, and near the pool bar and a restaurant. We can overlook the ocean, and enjoy the wave sound just from our terrace. On the other hand, the room has airtight windows to keep the room absolutely quiet. Thank Sheraton for making our Samui vacation such a wonderful and memorable one.

Room is basic like a 3 star hotel. I booked a superior sea view room but there's no sea view at all and my balcony is viewable by people on stairs. My son got a room that had sea view. My son's room is better but my room is disappointing. Breakfast is good with both Asian and western foods. Staff were friendly and greet us when they came across us. Beach is close to rooms and very good with white fine sands. Overall it's at a nice location with nice staff，but the room is not as good as the other two resorts I stayed during this trip.

Good service, although on the last day during breakfast i’ve found metal scratch wool inside my noodle soup. But the management quickly provided us with complimentary. On top of that, the service is good with buggy pickup because the resort is pretty big.

Location is nice, right by the beach, the restaurant by the beach is top notch. Staff are somewhat inattentive to details, so the experience is hindered by lack of cleanliness and average service.

Love the place and very friendly staff and good location

Loved this resort! Had everything I needed to thouroughly enjoy my stay. Staff was warm & welcoming. Highly recommend!

We had a very good time at the Sheraton Samui, the beach is wonderful and the food at the hotel is very good. The hotel gardens are beautiful. The rooms are nice and clean, the air conditioning is old and a little bit noisy. The service in all areas was very good, however not so good in the pool and blue monkey restaurant, in some cases they did not clean up used glasses and dishes on the bar and it was very difficult to get the attention of someone to order food at the pool area.

A very nice spot for a holiday. The staff were very kind and helpful. A very nice stay.

Great pool and beach. Nice rooms. But lobby people is helpless.

We had great experience at Sheraton, our room was clean nd we had great view. Breakfast was good but nothing to be impressed. People are very friendly and they were always there to support with any request. Price is worth it for what we payed.

Sheraton Samui hotel is nice. The staff are friendly and helpful. The location and environment are good and relaxing.

The hotel is quite old, yet the price per night is as high as any other newer ones nearby. I think they charge so much because of the name. Wouldn’t stay there again. Much better options nearby for newer amenities and better quality.

It's very good hotel nice landscape and very good breakfast