Guest User
January 23, 2025
Total scam! Don't be fooled by this hotel.
The photos on their website are completely fake. The restaurants and the cabin they advertise are places on the beach that have absolutely nothing to do with the hotel. This is already an unforgivable lack of honesty.
Also, at the reception no one speaks English, which makes any attempt to solve problems or ask for guidance impossible. If you have a problem, you are on your own.
My experience was a disaster: I booked a large room with three beds for two adults and three nights. A friend, on her own and from her mobile, booked a small room for two nights. Both reservations were completely separate, with no relation whatsoever.
Well, on my second night, they kicked me out of my room saying that, according to them, the three-night reservation corresponded to my friend's room, not mine! They forced me to urgently leave the room and find another place to sleep. Their excuse was that they rented my room to a family who planned to stay seven nights.
This is an unacceptable act of dishonesty and a total lack of respect for their customers. I never thought I would experience such a frustrating and humiliating experience on a trip.
I do not recommend this place to anyone. If you value your money, your time and your peace of mind, look elsewhere. This hotel does not deserve anyone to go through what I went through.
Original TextTranslation provided by Google