49/8-9 Moo. 4, Hillcrest Road, Taling Ngam, Surat Thani Province, 84140, ThailandView Hotel Details
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Conrad Koh Samui Residences Guest Reviews
4.3/5
Very Good
21 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(21)
Positive reviews(17)
Reviews with photos/video(10)
Awesome stay(9)
Great service(8)
Negative reviews(2)
XIAO LAO TOU
Two Bedrooms Family Ocean View Pool Villa
Stayed in Aug 2024
Other
593 review
5.0/5
Outstanding
Posted on Aug 12, 2024
Very considerate service and you can feel the warm hospitality! Nearby a very good location. 7-11, Starbucks and BTS station are all around with 5 mins walk. We will definitely go back again! Btw, trips.com provides a very clear instruction in booking hotels with competitive price. Highly recommended!This hotel is so relaxing that you don’t want to leave. The staff are friendly and remember your name from the previous day. The room is a good size and has everything you need. The breakfast has a huge selection of delicious choices made. Lastly, the pool is great for relaxing a d drinking cocktails.Really nice and stylish hotel. Amazing breakfast buffet including low fat yoghurt. Unfortunately the hotel is next to a big street and it is a little difficult to catch a Tuktuk. Also a little minus is the small pool area in comparison to the size of hotel, same with gym area.
Response from Property: Dear Guest, We truly appreciate your comment on your recent stay at Conrad Koh Samui. We are happy to see that you had a wonderful stay. Our team strives to make each guest’s stay special, and we only hope you will have the chance to return again in the future. It would be a pleasure to have you with us in Conrad Koh Samui. Best Regards, Conrad Kohl Samui Team
Guest User
Two Bedrooms Family Ocean View Pool Villa
Stayed in Jun 2023
Family
2 review
5.0/5
Outstanding
Posted on Jul 3, 2023
My family stayed for 6 nights at family ocean view villa. We all enjoyed and hotel service are excellent. All staffs are friendly.
Our villa is spacious. Food are good. We’ll surely come back again!
6/10
Response from Property: Dear guest Thank you for your share us , we are very happy to know that you have a nice stay with us . See you again in next holiday BestTony Huang Conrad Koh Samui
Guest User
Two Bedroom King Ocean View Pool Villa
Stayed in Dec 2022
Family
1 review
4.5/5
Great
Posted on Mar 4, 2023
Beautiful resort but it’s a bit out of the way.
Response from Property: Dear Guest, We truly appreciate your comment on your recent stay at Conrad Koh Samui. We are happy to see that you had a wonderful stay. Our team strives to make each guest’s stay special, and we only hope you will have the chance to return again in the future. It would be a pleasure to have you with us in Conrad Koh Samui.Best Regards, Kim Zhao Assistant Front Office Manager
Niaokafurui
Two Bedroom King Ocean View Pool Villa
Stayed in Jul 2024
Travel with friends
20 review
4.5/5
Great
Posted on Jul 25, 2024
4.5 stars is in line with the current level of the hotel.
The scenery of the hotel is definitely full marks, no doubt
The deductions are: the restaurant is really bad, the burger made me want to vomit.
The breakfast is average, not as luxurious as Park Hyatt Capella. Hilton's food is really average.
The water pressure in the room is very high, and it will spray everywhere when washing hands.
The key is why there is no food in the mini bar? It's so strange, is it to increase sales for the bad food?
We booked a big house, so the swimming pool is very large, you can swim freely, very comfortable, swim for two hours every day.
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6/11
Guest User
Two Bedroom Panoramic Ocean View Pool Villa
Stayed in Jul 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jul 20, 2024
The room view is unbeatable. The hotel is not in the city center, but the facilities and services are super good, and there is no worries about the future. Special thanks to the Chinese housekeeper Emily😍😍 for arranging the whole trip, recommending surrounding restaurants and beach bars, and watching a very beautiful iron flower performance. It's really considerate
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Guest User
Two Bedroom King Ocean View Pool Villa
Stayed in Jul 2024
Family
7 review
3.2/5
Posted on Jul 31, 2024
Conrad Koh Samui was originally the most anticipated hotel for this Samui vacation, but unfortunately it became the most disappointing one for us.
The hotel is built on a cliff and has a high degree of privacy. This is the only advantage, and other aspects are surprising. First of all, the sanitary environment is very average. There are earthworms in the room, the sheets are not clean, and the pool is full of leaves, like an abandoned backyard; there is no sense of ceremony when checking in. The lobby was being renovated on the day we checked in. The hotel arranged a buggy to send us directly to the villa. There was no welcome drink, only fresh fruit; the disposable utensils in the room were very poor and of poor quality; the breakfast was rich in variety, but it was placed in a mess; it was very inconvenient to travel. It is best to arrange a chartered car in advance or drive yourself when staying at Conrad.
In short, Conrad Hotel is not as high-end and unmissable as most bloggers of Xiaohong🍠 say. It is indeed just a beautiful prison.
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6/7
Guolicheng
Two Bedroom King Ocean View Pool Villa
Stayed in Jul 2024
Family
12 review
5.0/5
Outstanding
Posted on Jul 11, 2024
The two-bedroom, one-living room room is very, very good, with a wide view and beautiful scenery. It's a pity that the little turtle that was given to us fell in the car that sent us. The children like it very much 😂
Very good, the service is very good, the price is not expensive
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Anonymous User
Two Bedrooms Family Ocean View Pool Villa
Stayed in Mar 2024
Family
3 review
4.7/5
Amazing
Posted on Jun 9, 2024
satisfy! Checked in for the second time. The first time was during the epidemic. I didn’t have children at that time, so I brought my children with me this time. I also asked the customer service to help arrange the same room number. Thank you customer service! have fun
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Abby
Two Bedroom King Ocean View Pool Villa
Stayed in May 2024
Family
18 review
2.0/5
Posted on May 24, 2024
The room is very poor, the facilities are old, the water bottle looks like it has been there for 10 years and is still moldy. I can only say that the service is OK
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Response from Property: Dear guest, thank you for staying at Conrad Koh Samui and sharing your stay experience. We are sorry that your stay did not meet your expectations. We will reflect your opinions to the relevant departments and make improvements. We look forward to seeing you again on our next trip. Sincerely, The Team at Conrad Koh Samui
Guest User
Two Bedroom King Ocean View Pool Villa
Stayed in Mar 2024
Family
5 review
5.0/5
Outstanding
Posted on Apr 5, 2024
The service is very good and the environment is great! The breakfast is very rich👍
It is very suitable for family trips!
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Response from Property: Dear Guest, Thank you for staying at Conrad Koh Samui and sharing your experience. Thank you for your recognition of the hotel and we look forward to seeing you again on your next trip. Sincerely, The Conrad Koh Samui Team
Yunzhongxianronger
Two Bedroom King Ocean View Pool Villa
Stayed in Sep 2023
Travel with friends
26 review
5.0/5
Outstanding
Posted on Sep 27, 2023
We booked a two-bedroom pool villa. From the airport to the hotel, it is simply a run-down rural area that is inferior to fifth- and sixth-tier cities. But as soon as I entered the front desk of Conrad, I was shocked by the incomparable sea view in front of me. The bougainvillea in full bloom is intense and unrestrained. Welcome to the delicious iced drinks. It's amazing when you enter the room. The large living room is light, luxurious, simple and stylish, and there are two bedrooms downstairs. It also has unparalleled sea views. The swimming pool that comes with the room is 1.2 meters, which is very friendly to beginners. Because the hotel is built on a cliff, you need a golf cart to take you to restaurants, beaches and other places, but it comes as soon as you call and the waiting time is not long. There are free rowing boats and skateboards on the beach. It was very interesting to play rowing for the first time. All in all, it's well worth staying.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Conrad Residences Koh Samui and sharing your experience. Thank you very much for your recognition of us and we look forward to seeing you again on your next trip.
Guest User
Two Bedroom Panoramic Ocean View Pool Villa
Stayed in Sep 2023
Family
14 review
3.5/5
Posted on Nov 5, 2023
View: stunning
Food: expensive and not tasty
Service: Generally speaking, it’s pretty good, but the front desk manager at the spa is obviously not friendly to Chinese people and is very rude to people from other countries.
Spa: Not recommended, the price is too high but the price is not good.
Original TextTranslated by Google
Response from Property: Dear guest, Thank you for staying at Conrad Koh Samui and sharing your experience. We have received your comments and have fed back to the hotel management. We also regret that the service did not meet your expectations. We are committed to creating a home-like experience for our guests and look forward to seeing you again on your next trip. Sincerely, The Conrad Koh Samui Team
panno
Two Bedroom King Ocean View Pool Villa
Stayed in Aug 2023
Family
46 review
5.0/5
Outstanding
Posted on Oct 3, 2023
It was sunset when we arrived. Although the journey was a bit far, the environment and natural scenery inside were worth it.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Conrad Koh Samui and sharing your experience. We are glad that you had an unforgettable experience at Conrad Koh Samui. Conrad Koh Samui is committed to creating a home away from home experience for guests. We look forward to seeing you again on your next trip.