Garrya Tongsai Bay Samui

Garrya Tongsai Bay Samui Reviews

Garrya Tongsai Bay Samui

84 Moo 5, Bo Put, Surat Thani Province, 84320, ThailandView Hotel Details
Garrya Tongsai Bay Samui
Garrya Tongsai Bay SamuiGarrya Tongsai Bay SamuiGarrya Tongsai Bay Samui
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Garrya Tongsai Bay Samui Guest Reviews

4.6/5
Great
40 review
Verified reviews
Location4.6
Amenities4.4
Service4.7
Cleanliness4.6
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All reviews(40)
Positive reviews(37)
Reviews with photos/video(22)
Awesome stay(22)
Great service(22)
Nice sea view(10)
Negative reviews(3)
Mariellee
Beachfront Suite
Stayed in Sep 2024
Couples
8 review
5.0/5
Outstanding
Posted on Oct 26, 2024
Garrya Tonsay Bay was a beautiful and peaceful oasis on Koh Samui! We stayed for a couple of nights and loved the variety of included activities, from morning yoga and Muay Thai to circuit classes, paddle boarding, and snorkeling—all very well organized. The restaurant was excellent; we enjoyed the "Taste of Northern Thailand" dinner, and the breakfast buffet was one of the best we’ve had. The staff was amazing, incredibly friendly, and attentive to every detail. Highly recommend this relaxing retreat!
Response from Property: Dear Mariellee,Thank you so much for your wonderful review. We’re very happy to hear that you enjoyed your stay at Garrya Tongsai Bay Samui and appreciated the variety of activities we offer.It’s great to know that you loved our "Taste of Northern Thailand" dinner and found our breakfast buffet to be among the best.We take pride in our attentive staff, and your kind words mean a lot to us. We hope to welcome you back for another relaxing retreat in the future.Warm regards,Mark HarrisonHotel Manager
Daria_Ren
Seafront Suite
Stayed in Sep 2024
Couples
17 review
5.0/5
Outstanding
Posted on Oct 7, 2024
Very relaxing place and with special features - private beach and huge tropical garden. The service is outstanding, the team provides you with everything you may need during your vacations. The food is also great, both for breakfast and dinner. The rooms are well maintained and give you a true feeling of privacy.
Response from Property: Dear Daria_Ren,Thank you so much for your fantastic review. We’re delighted to hear that you found our hotel to be a relaxing retreat with outstanding service. Our private beach and lush tropical gardens truly set the stage for a serene getaway, and it’s great to know you enjoyed both breakfast and dinner.We take pride in maintaining our rooms to ensure a private and comfortable experience for our guests. Your kind words motivate our team to keep delivering exceptional service.We hope to welcome you back for another wonderful stay soon.Warm regards,Mark HarrisonHotel Manager
Guest User
Beachfront Suite
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 6, 2024
Excellent stay at Garrya Tongsai Bay. Friendly stuff and beautiful place.
Response from Property: Thank you for your fantastic review, We’re very happy to hear that you had a perfect stay at Garrya Tongsai Bay. It’s wonderful to know that our surroundings, amenities, cleanliness, and service all met your expectations.Your kind words about our friendly staff mean a lot to us, and we’re glad you enjoyed our beautiful location. We look forward to welcoming you back for another excellent experience.Warm regards,Mark HarrisonHotel Manager
Guest User
Beachfront Suite
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 18, 2024
We had a wonderful time staying at the resort. It exceeded our expectation. The staffs and management are extremely professional and polite. We love every minute that we are there. We definitely plan to return as there are so many wonderful memories we had. Exclusive beach. Paddle boarding. Swimming. Chilling and the location is close to every thing but away from the too busy and hectic part of Ko Samui. Highly recommended
Response from Property: Thank you for the fantastic review! We’re very happy to hear that your stay exceeded expectations and that you enjoyed our exclusive beach, paddle boarding, and the overall location. It’s also nice to know that our team’s professionalism and politeness contributed to your memorable experience. We look forward to welcoming you back and creating more special moments for you.Warm regards,Mark HarrisonHotel Manager
Z&H
Seaview Hillside Pool Suite
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 5, 2024
My wife and I chose this hotel to celebrate our anniversary, and looking back, I’m so glad we did. The free and varied water activities, the friendly and patient staff (almost all of whom speak excellent English), and the simple yet delicious food left a lasting impression on me. From start to finish, there was hardly anything to be dissatisfied with. We stayed for two nights in different types of rooms. On the second night, we stayed in a pool villa. The initial room we were assigned didn't have the view we saw in the website photos, so my wife asked if we could switch rooms. To our surprise, the staff checked briefly and then upgraded us for free to a room with the best sea view we’ve ever seen. I can hardly describe how beautiful the view was with my limited vocabulary. My wife and I both agreed that we will definitely come back, maybe for a week or even a month next time. If you want to quietly enjoy the beach, sea view, and a private pool, choosing this place will not disappoint you. By the way, I really liked the welcome drink at the beginning and the scented sachet they gave us when we left. The coconut-flavored snacks in the lobby were also very delicious; I would grab one almost every time I passed by.
Response from Property: Dear Z&H,Thank you for choosing our hotel to celebrate your anniversary. We’re very happy to hear that you enjoyed the water activities, our team’s service, and the stunning sea view from your upgraded room. It’s wonderful to know that our amenities and little touches, like the welcome drink and coconut-flavored snacks, added to your memorable experience. We look forward to welcoming you back for a longer stay in the future. Warm regards,Mark HarrisonHotel Manager
Sujittra Choochuay
Tongsai Seaview Pool Villa
Stayed in Apr 2024
Couples
12 review
4.7/5
Amazing
Posted on May 4, 2024
Amazing staff Great location Very nice and quiet
6/9
Response from Property: Dear Sujittra,Thank you for your review. We're delighted to hear that you had a great experience with us. It's wonderful that you found our staff amazing, our location great, and the atmosphere nice and quiet. We hope to welcome you back soon for another enjoyable stay.Warm regards,Mark HarrisonHotel Manager
Anonymous User
Seafront Suite
Stayed in Apr 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 5, 2024
Amazing retreat experience. Beach plus jungle vibes in one go :)
Response from Property: Many thanks for your kind review and excellent rating – it really is very much appreciated. We are very happy to hear that our services made such a positive impression and that you had a memorable holiday experience at Garrya Tongsai Bay Samui. We take great pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us, and we all very much look forward to welcoming you back in the not-too-distant future. Kind regards,Mark HarrisonHotel Manager
Joyce
Seaview Hillside Pool Suite
Stayed in Nov 2023
Couples
1 review
1.7/5
Posted on Dec 29, 2023
We've stayed at many resort hotels in Thailand, and we had really disappointing experience with this one that we planned to celebrate our anniversary. The hotel is located halfway up a hillside with pretty much nothing around, and they promote doing nothing and just enjoying the hotel, which was our plan. When we checked into the room, we tried to lay on the sofa and found that the sofa and cushions smelled really bad, like some disgusting sweaty smell. We informed the reception about it, and they said they would fix it. So, we decided to go to the beach, but the sand was rocky, making it impossible to walk on, and the sea was very wavy too. We then moved to the swimming pool to try and enjoy ourselves, but the staff started washing the floor with a very noisy machine right around the pool. With no usable sofa, walkable beach, or swimming pool we could enjoy ourselves, we went out for dinner and hoped to at least have a hot bath when we returned. When we got back, we discovered that staff had taken away the cushion that smelled the most disgusting, maybe changed the cushion covers, but the sofa itself still smelled bad. We couldn't sit on it without putting fresh towels on it. It was already quite late, and my husband took a shower, but when it was my turn, there was no hot water. So, we couldn't have the hot bath we were looking forward to. The hot tub was actually one of the reasons we booked this hotel. The hotel said they would send an engineer to check, but it was late, and we really didn't want to spent our holiday to keep fixing problems. Another day, while we wanted to get some milk from the fridge for coffee, we found that the milk had already been opened by the previous guest. We informed the manager at the front desk again about the smelly sofa, and she responded that they had already changed the cushion covers. Alright then. Guess that’s the best they could do? There were other issues as well, such as calling for the buggy and them forgetting our order, so we ended up waiting for 15 minutes in the dark at the hotel entrance. We were accidentally locked out on the balcony just by sliding the door closed (housekeeping said the lock had a problem and easily dropped down to lock the door). The phone in the room wasn't working. The fragrance in the room was too strong and gave us headaches. The hairdryer was very weak, and there was no speaker in the room, etc. Our stay was frustrating, and we couldn't enjoy the hotel even a tiny bit. Anniversary celebration was ruined. We thought we could trust the standards of a Banyan Tree hotel.
Guest User
Beachfront Suite Seaview Double Room
Stayed in Sep 2023
Couples
1 review
3.5/5
Posted on Oct 8, 2023
We stayed at the Garrya Tongsai for 4 nights as part of a relaxation trip. The property is located along a hill with most room balconies facing towards the sea. The property has a good green cover and provides amazing views of the bay. The staff were always smiling and ready to help. Things that were a bit disappointing for the property. The private beach is just pebbles and no sand. During our entire stay, we went to the resort beach only on the first day. Rest of the time, we went outside to the nearby Choengmon beach which is nice and quiet with a sandy beach and great to swim. Also, the pools feel a bit dated compared to other resorts. The rooms were ok but felt slightly small. Not the fanciest but acceptable. Also, the tub is placed on the balcony and fully visible from the pool. Not a big problem, but please keep in mind. We told the staff and after a bit back and forth, they put up a screen to give some privacy. The breakfast, we felt had limited options and the spread did not change much during our stay. The options, especially the local Thai food was lacking any spice or flavour. Also, the fresh fruit lacked much flavours - maybe due to seasonal variations. However, the staff was very friendly and cared for us well. Also, one thing to consider - the property is located on a hill and getting around requires buggies which hotel staff are happily able to provide. However, we felt that it prevented us from being too independent. Also, we had rented a car and the parking is a bit far away. We spent most of the time outside the property as we did not feel that our needs were met by the resort and had to depend On going outside for beach, food etc. Please note that we had already stayed elsewhere for the first half and had hoped for a resort vacation during the final 4 nights which we did not get. A bit disappointed overall.
Response from Property: Dear Guest,Thank you for your review here. We are sad to see that you did not enjoy our resort and its facilities and location as much as we and you hoped for.It is however nice to know that you enjoyed our service and friendliness of our team.Wishing you all the best from sunny Koh Samui,Manuel LangGeneral Manager
Xiao Lao Tou
Beachfront Suite Seaview Double Room
Stayed in Jun 2023
Family
32 review
5.0/5
Outstanding
Posted on Sep 12, 2023
Me and my brother visit there once and it still remarkable the view is insane, I booked Beachfront Suite Seaview Double Room stay with my brother. what I really like there is the bathtub with sea view that's the gimmick right there tho. Room service are nice, gym's equipment are nice and they got sea view in that room too. Everything is perfect from front to back. Go there, Samui is waiting. Be there or be square B)
Response from Property: Dear Xiao,Thank you for taking the time to write such a glowing review following your recent stay at Garrya Tongsai Bay Samui. It is always really nice to read about guests that had an enjoyable time with us, and we really do appreciate you sharing this with fellow travellers as well.We hope to have the pleasure of welcoming you back to Garrya Tongsai Bay Samui in the near future.Kind regards, Mark HarrisonHotel Manager
Guest User
Beachfront Suite
Stayed in Dec 2022
Couples
7 review
5.0/5
Outstanding
Posted on Apr 1, 2023
Wry nice hotel with great food, service, beach and ocean view
Response from Property: Thank you very much for choosing Garrya Tongsai Bay Samui as your holiday destination and excellent rating. We are very happy to hear that our services made such a positive impression, and that you had a memorable holiday experience staying with us. We take great pride in taking care of our guests, and are very pleased that your expectations were highly met. We look forward to having the opportunity to welcoming you back in the not too distant future. Kind regards, Mark HarrisonHotel Manager
Guest User
Seafront Suite
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 15, 2024
Great hotel!! There is a private beach just a few steps from the room, and the view from the room was amazing. The staff's service, the variety of breakfast options, and the free SUP experience are all ⭐︎10!! I want to stay here again!!
Original TextTranslated by Google
Response from Property: Thank you for your perfect review. We’re delighted to hear you enjoyed the private beach, the stunning view from your room, and the various amenities we offer. It’s also nice to know that our staff and breakfast options met your expectations. We look forward to welcoming you back for another great stay.Best regards,Mark HarrisonHotel Manager
Guest User
Beachfront Suite
Stayed in May 2024
Family
3 review
1.2/5
Posted on Jul 2, 2024
The room smelled musty and humid, the carpet was wet, and I felt itchy all over as soon as I entered the room. There was no room to change. When I called the receptionist, I was impatient and hung up the phone. I just said that I had no choice but to find another place to stay. It ruined my three-day vacation. It was really bad.
Original TextTranslated by Google
Response from Property: We sincerely apologize for the inconvenience you experienced during your stay. We did offer you alternative rooms that we believed would be more suitable, although we understand your decision not to view them. Your feedback is important to us, and we are taking steps to address the issues you encountered to ensure a better experience for our guests in the future. Warm regards,Mark HarrisonHotel Manager
Yangguangcainv
Beachfront Suite
Stayed in Apr 2024
Travel with friends
101 review
4.5/5
Great
Posted on May 22, 2024
Facilities: Good Hygiene: Very good Environment: Very good Service: OK The environment is really good, the beach is invincible, and the view is superb. The room is large and the facilities are very new, suitable for a flat-bed vacation. The breakfast is very rich, except for the heat, there is really nothing wrong with it. The service is also good, suitable for a hotel to visit again.
Original TextTranslated by Google
Response from Property: Dear Yangguangcainv, Thank you for your review. We're delighted to hear you enjoyed the facilities, hygiene, and environment, as well as the breakfast and spacious rooms. We look forward to welcoming you back soon. Warm regards,Mark HarrisonHotel Manager
S_Zhn
Beachfront Suite Seaview Double Room
Stayed in Jan 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Feb 13, 2024
The hotel was perfect except that it was very windy and rainy and we couldn't swim on the beach on the day we checked in. Thunder at the front desk of the hotel received us very warmly, and every staff member was super nice. Moreover, the hotel has many free activities that you can participate in~ The water sports were stopped due to bad weather during the day, but we still enjoyed tennis and nature walk. The view point view is worth getting up early~ The hotel guide told us on the way to the view point Due to neglect during the epidemic, 75 rooms need to be renovated, so there are very few guests now. Even though Samui is full during the Spring Festival, you can still find peace here~ The restaurant at fishtale for dinner is super, super, super delicious! Because it was our anniversary, the guest room was decorated and lovely desserts were given for breakfast the next day.
Original TextTranslated by Google
6/9
Response from Property: Dear 海滩套房带大床,Thank you for sharing your detailed review of your stay with us, and we are delighted to hear that you found our hotel perfect despite the weather challenges.We appreciate your understanding regarding the unfortunate weather conditions that affected your beach experience on the day of check-in. We're glad to hear that Thunder at the hotel front desk provided a warm welcome, and that every staff member was super nice. Our team takes great pride in providing excellent service, and it's nice to see their efforts acknowledged.We're pleased that you were able to make the most of the situation by participating in the hotel's free activities, such as tennis and nature walks. It's wonderful that you still enjoyed your time despite the water sports being temporarily halted due to the weather.The view from the viewpoint sounds like it left a positive impression on you, and we appreciate your early rising to witness it. We're also glad you had a fantastic dining experience at Fish Tales for your anniversary dinner, and we hope the decorated guest room and lovely desserts added a special touch to your celebration.Thank you once again and we hope to have the pleasure of welcoming you back for more celebrations and memorable moments in the near future. Warm regards,Mark HarrisonHotel Manager