Bandara Resort and Spa, Samui Reviews
Bandara Resort and Spa, Samui
178, Bo Put, Amphoe, Bo Put, Surat Thani Province, 84320, ThailandView Hotel Details
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Bandara Resort and Spa, Samui Guest Reviews
4.5/5
Great
105 review
Verified reviewsLocation4.5
Amenities4.5
Service4.5
Cleanliness4.4
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All reviews(105)
Positive reviews(102)
Reviews with photos/video(61)
Friendly owner(30)
Delicious breakfast(23)
Great swimming pool(18)
Loved the beach(15)
Classy environment(12)
Perfect for kids(10)
Near shopping area(6)
Convenient for shopping(5)
Negative reviews(3)
Nguyen
Family Suite
Stayed in Jul 2024
Family
1 review
Outstanding
Posted on Jul 15, 2024
We are with 2 kids have a very holidays here. The staff are nice and the resort ist also very beautiful. It is a good place for family with kids.
Response from Property: Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. Best regards, Apirath T.
Pierre123
Courtyard Plunge Pool Villa
Stayed in Jun 2024
Couples
10 review
Great
Posted on Jun 15, 2024
Stay in plug pool villa and it was so nice. The food at the restaurant is good as well. Will come back soon
Response from Property: Dear Pierre123,Thank you for staying at Bandara Resort and Spa, Samui and taking the time to write a feedback for us.We are very pleased to learn that you’ve received excellent services from our staff during your stay at Bandara Resort and Spa, Samui. Your amazing compliment for our staff had been forwarded to everyone on the team.Your very kind words are undoubtedly becoming a great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities.Best regards,Apirath T.Resident Manager
Anonymous User
Tropical Canopy Room
Stayed in Apr 2024
Couples
9 review
Amazing
Posted on Apr 15, 2024
Location is near fisherman’s village (walkable distance), a lot of nice restaurants. Room are clean and comfortable. Nice breakfast options. Helpful and friendly staffs 😊
Response from Property: Dear 热带豪华房,Thank you so much for choosing us and for taking the time to leave us your feedback. We are pleased to hear you enjoyed your stay with us and that you feel you received great service.We all hope to have an opportunity to serve you again.Sincerely,Apirath T.Resident Manager
Mohammad Omar
Tropical Canopy Room
Stayed in May 2024
Couples
1 review
Posted on May 16, 2024
I enjoyed my stay at bandara resort. It is right next to fisherman village. The food at the resort is nothing to write home about but there are a bunch of great restaurants nearby at fisherman village. My sheets on the bed were not clean however upon requesting them to be changed they did so in about a day or so. Not the best service but it did the job. I would recommend.
Response from Property: Dear Mohammad Omar,Thank you for your valuable feedback.We are glad you appreciated the beauty of our period hotel. Your comments regarding food and bed sheet is need to improve are duly noted. We will be addressing the concerns you raised to enhance the overall guest experience.We hope you will give us another opportunity to impress you for your next visit.Yours sincerely,Apirath T.Resident Manager
RedJ
Tropical Canopy Room
Stayed in Oct 2023
Travel with friends
12 review
Outstanding
Posted on Oct 5, 2023
Excellent service and an amazing place. We initially booked 2 nights but it was so good that we decided to stay longer and booked another 2 nights.
Response from Property: Dear Redj,Thank you for your fantastic feedback about your recent stay at Bandara Resort and Spa, Koh Samui.Please know that we aim to provide our guests with a memorable accommodation, and we are thrilled that we succeeded in creating a remarkable experience for you.Thank you for recommending our resort as the place to stay on Koh Samui. We truly appreciate your kind words and endorsement.We hope to have the pleasure of welcoming you back to our little patch of paradise in the future for another amazing stay.Best regards,The Management Team
ZanSnyman
DLX Two Queens Room
Stayed in Oct 2023
Travel with friends
5 review
Outstanding
Posted on Oct 8, 2023
Bandara Resort and Spa, is located walking distance from Bo Phut Market and Fisherman’s Village Market, which is where you’d want to be in the evenings. The hotel staff were very helpful and friendly. Rooms are clean, spacious and felt like a home away from home. The hotel has 2 pools, with an ocean front view. Bars and restaurants at the hotel were amazing. The spa is very professional and fairly priced. If you are looking for a relaxing stay, this is definitely the place for you!
Response from Property: Dear ZanSnyman,Thank you so much for your kind words and positive feedback regarding your recent stay.Thank you for sharing your lovely experience with us at Bandara Resort and Spa, Koh Samui.It brings us immense joy to know that you were pleased with our team members' friendliness, helpfulness, and kindness. We strive to provide exceptional service and create a warm and welcoming atmosphere for all our guests.We are delighted that you found our rooms to be beautiful and clean. Maintaining high standards of cleanliness is a top priority for us, and we are glad that it contributed to your overall satisfactionWe hope to have the pleasure of welcoming you back to our little patch of paradise in the future for another amazing stay.Best regards,The Management Team
Rick
Family Suite
Stayed in Aug 2023
Family
1 review
Outstanding
Posted on Sep 9, 2023
Just a great hotel with very nice rooms and great staff! Would recommend it to anyone staying with children! Our family loved it!
Response from Property: Dear Rick,Thank you for sharing your experience with us at Bandara Resort and Spa, Koh Samui.We hope to have the pleasure of welcoming you back to our little patch of paradise in the future for another amazing stay.Best regards,The Management Team
Martyn
Tropical Canopy Room
Stayed in Jul 2023
Couples
30 review
Posted on Aug 3, 2023
Super close to fisherman’s market, surrounded by many restaurants and massage shops.
Mostly family guests, pool is a bit crowded with kids and people “claiming” sun loungers aggressively with belongings and not occupying them for several hours at a time! Very frustrating.
Good views for breakfast but food is average, not a good selection. Flys are everywhere! Makes the area seem dirty.
Mosquitoes are always in the room, wear insect repellent! Room is not clean enough, the bath mat was not replaced for 2 days!
550£ for 4 days is quite expensive, but this is Koh Samui!
Response from Property: Dear Martyn,On behalf of the entire team, we would like to thank you for sharing your recent holiday experience with us at Bandara Resort and Spa, SamuiWe are very delighted to read that you enjoy our hotel, facilities, and service offered. Thank you again for your feedback.this is essential to realize this flow in our system and we are taking all necessary action to improve our shortfall.We do hope that in the near future, we have the opportunity to welcome you and family again to Bandara Resort and Spa, SamuiWith Best Regards,Thannawat (Paul) Ariyathornkanapong Mr.Resident Manager
Guest User
Tropical Canopy Room
Stayed in Jan 2024
Couples
4 review
Posted on Jan 24, 2024
We ordered a room with a pool view and got "upgraded" into a larger room. The new room was indeed larger but without anything in it, so the TV was just far from the bed and everything just felt so empty and weird. In addition there was no view, and the room front was on the street which made a lot of noise. I'm addition it was very far and required a lot of walk to the pool and breakfast.
Sheets and towels had few minor stains on them.
One day the room was not cleaned until 4pm when we called and specially asked it to be cleaned.
Air conditioner was very loud and made the whole room noisy.
There are 4 pools (two are kids pools and one is adult only) which were nice. There is also a beach access with hotel beds.
Response from Property: Dear Guest,Thank you for taking the time to share your recent experience at Bandara Resort and Spa, Koh Samui.We regret to learn that despite our efforts to ensure a seamless stay experience, such as regular follow-ups from our Front Office Team (throughout your stay) regarding your well-being, we were unable to meet your expectations.Nevertheless, we appreciate your feedback.We hope that you will consider staying with us again in the future.Best regards,The Management Team
Guest User
DLX Two Queens Room
Stayed in Jul 2023
Couples
1 review
Posted on Sep 1, 2023
Very nice resort. Well located. Friendly staff. Only draw back less vegetarian food. They don’t even try to please customers to make veg food. Overall would recommend this place 👍👍
Response from Property: Dear Guest,Thank you so much for your kind words and positive feedback regarding your recent stay.We hope to have the pleasure of welcoming you back to our little patch of paradise in the future for another amazing stay.Best regards,The Management Team
mdnurhaziq
Garden Pool Villa
Stayed in Nov 2023
Couples
3 review
Outstanding
Posted on Jan 11, 2024
Bandara was such a good stay for my wife and I as we were on our honeymoon, the service from the Resort and Spa was excellent and we would very much recommend it to our friends and family. Amazing stay!
Response from Property: Dear mdnurhaziq,Thank you for sharing your lovely experience with us at Bandara Resort and Spa, Koh Samui.We hope to have the pleasure of welcoming you back to our little patch of paradise in the future for another amazing stay.Best regards,The Management Team
Guest User
Tropical Canopy Room
Stayed in May 2023
Couples
19 review
Amazing
Posted on May 13, 2023
Great hotel, good value for money, nice breakfast as well except the water pressure for shower is too weak. and the ceiling fan outside at the balcony seems falling apart
Response from Property: Dear Guests,Thank you very much for your positive feedback.We hope to have the pleasure of welcoming you back to our little patch of paradise in the future for another amazing stay.Best regards,The Management Team
Yolanda
Courtyard Plunge Pool Villa
Stayed in Apr 2023
Family
25 review
Outstanding
Posted on Apr 7, 2023
Wonderful location and great for families. It has many options for pools and has many beach chairs. Food at the restaurant is amazing and our trip was made extra special with a private romantic dinner at the beach.
Response from Property: Dear Yolanda,Thank you very much for your positive feedback.We hope to have the pleasure of welcoming you back to our little patch of paradise in the future for another amazing stay.Best regards,The Management Team
RPT
Family Suite
Stayed in Apr 2023
Family
8 review
Great
Posted on Apr 10, 2023
Right on the beach. Most staff were nice. Breakfast could be better. Not far from airport. Nice beach.
Response from Property: Dear RPT,Thank you very much for your positive feedback.We hope to have the pleasure of welcoming you back to our little patch of paradise in the future for another amazing stay.Best regards,The Management Team
Tatawat
Family Suite
Stayed in Mar 2023
Family
1 review
Outstanding
Posted on Mar 29, 2023
Nice hotel and suit for family. Quality and Variety of Breakfast are good. Friendly and helpful stsffs especially Khun Kitti from Front Desk who escort us to room(R.412).Location was great ( beach, night market, local food restaurant, Go-kart activity for kids).
For sure we will come back to stay once we go back to Koh Samui🙂.
Response from Property: Dear Tatawat,Thank you very much for your positive feedback.We hope to have the pleasure of welcoming you back to our little patch of paradise in the future for another amazing stay.Best regards,The Management Team