3-Star Hotels in Koh Samui

For a backpacker, it truly doesn’t get better than this. I stayed in a private double room and it was fantastic, clean, modern, with all the amenities you could want (plug sockets by the bed, hangers, hair dryer, balcony and drying rack). The pool area was a lovely place to sit and I regularly got up for breakfast before 8am. I’d typically be the only one awake at this time. For a sunbed, you’d better be at the pool by 10am for a good spot as it does get busy. However, there were some downsides. I booked 6 nights and although I loved it, the construction noise from the plot of land next door was unbearable. 8am to 8pm, drilling, banging, hammering, shouting. You could hear it from the pool too, so not exactly the “relaxing” stay I could’ve got by staying in a resort 2 doors down. I was also disappointed that the beach terrace was closed for the duration of my stay. They said maintenance was working to fix it but I never saw anyone working. I was really hoping to sit on those hammocks over the ocean. The WiFi also cut out every day and I needed to get a new passcode 4 times throughout my stay. Not great for remote workers. Although; staff were friendly, food delicious, and great nightlife vibes in the heart of Chaweng Beach. Definitely would stay again… but not until that construction is complete.

Very good location. Beach and water clean with a lot of fish. Always available sun beds at the Beach and at the pools. Breakfast is very good. Like all the fresh fruit. We would like to come back.

This is my third time staying at Samui mermaid. Can not fault this resort, it’s just what I need to recharge my soul before flying home. I stayed the deluxe side with its own pool and it’s worth spending the extra pennies if you enjoy having a pool all to yourself 😊 Stay are lovely as always, location is brilliant, views are amazing. All n all if you want somewhere to chill out, relax and recharge your soul before flying home then this is the place to stay! I will definitely be coming back again x

We booked a suite with one bedroom and two balconies. It’s big enough for a small family. Cleaning service comes every day. Kind stuff, prompt service. There is a small beach in the front of the hotel. A few restaurants around, including one in the resort. Big C and Seven 11 nearby.

We had a beach bungalow (737) and it was absolutely amazing, it was right on the beach front a few steps away from the sand, bed was comfy the tv was good and the air con was efficient and kept us cool of a night time. You can just sit on the terrace and stare out onto the gorgeous beach with crystal clear water. The staff couldn’t do enough for you and really went above and beyond for my 21st birthday and done the room up and made me a cake. They was very friendly and polite and always made an effort to speak to you as you passed them. The food was good especially for free. The location was very good as you had the peace and quiet of an essentially private beach in a quiet area but down the road a 400 baht return taxi ride away was chaweng (central samui) which was very lively and had a lot of resteraunts and bars. Overall a faultless stay and I’d recommend this hotel to anybody.

Some rooms needs to be updated and a deep cleaned (It’s not Dirty, it’s just that it has build-up Grime). Our shower didn’t have running warm water…Can’t complain too much since Koh Samui is 78°F to 91°F all year round. They also got really good food for Lunch and Dinner. I absolutely love it. :D I’m a fan of Tom Yum. Their Tom Yum is really good. For my Westerner Friends, Tolerate the Lack of Western Food and try Thai Food since you’re in Thailand and not your Country of Origin.

Honestly my stay wasn't up to the mark at all considering what others have reviewed on trip advisor,they didn't have bell boys to take luggage, and the way to your room is a rocky surface make sure u don't have heavy luggage if ur planning to book here cause they expect us to carry all the luggage you have to your room, the whole resort felt understaffed as they only do cleaning ever 2 days which was weird , the restaurant is only good for Italian food and is a bad option for vegetarians. Now to the rooms, we booked the most premium room they had and i shall upload some images which might help you understand what it looks like. There won't be hot water if ur planning to have a hot comforting shower and also the shower is 6ft soo If your plus 6 ft you won't be able to have a peaceful shower also as u will have to bend to bathe with cold water. The rooms in general are dark and timid if you choose to have some privacy, as they have 2 huge clear glass door / window up front which accounts for 90% of the rooms light but people walking pass can easily see and look at your which was another weird thing to have if your planning to have a peaceful stay here, the wash basin is also placed outside in your room and not in the washroom for some reason💀 the keys they give you to your room are also the most weird way to entering a room in 2022 as it's a key which goes 4 ways in but only opens one way it's frustrating way to enter your room. The only reason to choose this hotel is to be near central Samui and a beach front, the pool is also ideal for kids only as one stroke and i was at the end of the pool 😂. I hope this helps certain travellers.

When booking and looking at the photos on the booking website I used I was very much looking forward to this stay. When I arrived my first impression was I couldn't wait to leave. We were shown to a small dark dingy room but told we could upgrade to a superior room. Thankfully it was much better, but still nothing like that shown on the booking site. Don't get me wrong this place is very inexpensive and in a nice location but it could be so much better. It was dirty, we had to go to Lotus's to get cleaning products. The bed may as well be a sheet of chipboard, I'm not sure there was actually a mattress on it? In the three days we stayed the room was not cleaned, bins emptied or anything. The pool area was dirty, people sitting around smoking ****, coughing and spitting; again the photos on the website make it look awesome - in real life not so Definitely not a boutique hotel. On the positive the desk staff are friendly and helpful.

Living in this hotel with family in December 2019. A cheap hotel, but everything is clean. Breakfasts are delicious, cleaned in the room every day. The pets, cockroaches, ants in the room were not) Before the sea 200 meters, you can swim on Chavenge and Chaveng Noe, go the same way. On the way to the sea (50 steps from the hotel) Russian Diving Center and Russian Motor rental, without a passport security (!!!) . With drivers riding on Ko Tao(super!), in motorbike took a bike for all the rest. New bikes, low prices, recommend! Also recommend to take a room without a view on the road, sometimes at night was noisy. The rest was great!

Came to our room to find things sifted through and items missing from our suitcases. Told night time staff, he said to return in the morning, in the morning she told us she will check and let us know, about 4:30h later we went and asked what happened and if they checked footage, she claimed she didn't have time to call us and she showed us a few seconds of a person leaving and said see they didn't take anything. We asked to see the full footage. On footage, the housekeeper was in our room for 30 minutes, yet nothing was replenished except towels changed, room was not cleaned as seen in pictures. Manager said it takes them 15 -20 minutes to clean a room and change everything, she was there for over 30 and didn't do any housekeeping, no cleaning, no new sheets. She also hid a large bag by the door, partially seeb, previous housekeepers left everything by the stairs and had cleaning products , this one didn't. Only 1 tiny bottle. When we asked them about the duration of her stay in the room given the fact nothing was actually done, They had no explanation for that. Both our suitcases and nicely folded H & M bag were sifted through. We came for our honeymoon, and it is our 9th hotel in Thailand. Its an absolutely shocking and frustrating experience. We asked to cancel the rest of the stay as we wanted to leave. Manager Grace Lwin first said they will refund, than returned and said that they can't refund , that I have to contact Expedia. Expedia was waiting on approval of the booking management. Due to the lack of care we decided to involve tourist police. What an awful experience to have. No one should be looking through your things at a hotel room, it's a violation of privacy and trust. Hotel safety is a priority and this hotel doesn't have it. Update: Booking manager Grace Lwin told us she wants to come to the room to look through our things because she said she wants ”to check if you lie”. What?? We showed her. If you check our room, you should check your employees house too but of course they only checked us! We started recording everything on our camera as we couldn't believe what was happening. We found a different hotel and checked out early. On top of everything, Its the only hotel out of now 10 hotels we have been to in Thailand where the lock to the room doors doesn't work, you can't lock from inside, and the room itself is in bad shape.