Hotels near The Viper Room, Koh Samui

When booking and looking at the photos on the booking website I used I was very much looking forward to this stay. When I arrived my first impression was I couldn't wait to leave. We were shown to a small dark dingy room but told we could upgrade to a superior room. Thankfully it was much better, but still nothing like that shown on the booking site. Don't get me wrong this place is very inexpensive and in a nice location but it could be so much better. It was dirty, we had to go to Lotus's to get cleaning products. The bed may as well be a sheet of chipboard, I'm not sure there was actually a mattress on it? In the three days we stayed the room was not cleaned, bins emptied or anything. The pool area was dirty, people sitting around smoking ****, coughing and spitting; again the photos on the website make it look awesome - in real life not so Definitely not a boutique hotel. On the positive the desk staff are friendly and helpful.

It was a perfect week spent other there. The decoration of this hotel based on the Thai boxing is exploited in every details. The room is very beautiful , have space , the bed is confortable and the view on the ocean is amazing. The location of the hotel is perfect for every tourist place and the access to the private beach is just amazing. The breakfast is very delicious and very fresh , it is changing every day and the fact that it is an « à la carte » menu is much more better than a classic buffet. The best is the staff , from the people at the swimming pool , the bar , the restaurant , the spa , the reception , the muai thaï trainer.All of them were just amazing , kind , friendly , very polite and respectful. Always would like to help us for any subject. I highly recommend this hotel if you want a relaxing time and perfect time.

The Hotel staff are very friendly especially Kuant the restaurant manager. The breakfast is very good and varies from day to day. The hotel location is ideal just far enough out of Lamai town to be relatively peaceful but close enough to walk to and from comfortably. Great view from the restaurant overlooking the small fishing boat cove. They’re going to be introducing vegan food to the menu and concentrating on the wellness centre with Yoga classes etc. We stayed 7 days and had a very enjoyable stay. Mint the reservation (GSA) was especially helpful. The first room we stayed in unfortunately, the air-conditioning fan broke and she happily moved us to another room, extremely good service with a smile. The maids cleaned the room and made the beds every day. The Hotel is a little rundown I.e. the decor needs some TLC some of the decking needs replacing which I’m sure will be done soon as it’s under new management.

Away from the hustle of central Chaweng, so is a good spot to be based for quiet times and used as a base to explore the island. Beachfront pool villas are nice, large and great views of the ocean. Private pool is a bonus and well worth the upgrade. Hotel was busy when I stayed and everyone seemed to be happy and enjoying themselves. The pool isn’t the largest but plentiful for the amount of rooms. Don’t forget, there are the villas with private pools, so a fair number of guests will be in their own area. Access to the beach is not directly in front of the hotel, but that’s a good thing otherwise I would be hearing everyone in front of my villa each day. Access is the side of the resort just past the restaurant. Along this stretch of beach has a few other hotel bars and restaurants to eat and drink in and if you head to the furtherest headland point, and head inland, you will come across a handful of bars and restaurants. As many people have said, the hotel is next to a road - but like most hotels in Samui, it’s just the design of the island. You can avoid the main road for your walk to the local area by going along the stretch of beach. And when you are on the island, why wouldn’t you want to walk along the beach?! So don’t listen to those comments about nothing nearby. If you want the hustle of the nightlife, Chaweng central is 15 minutes away. Get on the shuttle or order a taxi for 300thb. It’s a 4 star hotel, trying to get back to some kind of normal after covid and over time, I am sure the owners will reinvest their money to make improvements where some other guests have commented about in other posts but I do think it is dependent on the room type you book and/or are assigned as most of them are fine. Give it a go, it is worth it. I’ve been to many hotels over the years - more than the average Joe - and it’s only recently where I’ve checked in and out of two hotels on the same day in all these years.

Very warm and professional service, great food. I stayed 3 nights with my family. we need to catch an evening flight, and I talked with Pei Pei, she helped to sort out late checkout which is very kind. Excellent experience!

Recently stayed at Centara for our honeymoon and it was indeed the best hotel we stayed in Koh Samui. Was greeted by Mr Neil and his staff during our check in. We had a really comfortable stay and staff were always ready to assist with any request. Love the idea of “surprise of the day” button in the room, where they deliver different types of chocolate each day. One of the highlights of my stay was the food. We went to salt society restaurant for two consecutive nights as they serve high quality food with big portions. It was also refreshing to try out so many salt flavors for our meal. Overall, my stay at Centara was nothing short of exceptional with their great hospitality. Highly recommend this hotel!

We booked through luxury escapes with the junior suite upgrade, as part of the grand reopening package, this gave us massage’s and an extra meal every day. The Positives:- our room was enormous with terrace that overlooked the sea, it was nice to wake up to sounds of lapping waves. The whole hotel has had a partial make over and a coat of paint, the gardens and water features are excellent, the pool is clean, maintained and a nice size. The massage team were very polite, professional and not pushy. Their massages are not expensive and seem to price match going further down the beach. The Neutrals:- The refurbishment is cosmetic, the electrical switches are old and yellowed, there’s no usb sockets next to the bed. There seems to be a reluctance in giving you enough towels for your room, 1 small bath towel and a flannel per person, they also provide you pool towels. Breakfast was okay, it’s a buffet service with a European selection and Thai selection, the sliced break was just suitable for toast as the crusts and edges dry out quickly. Rita who served coffee in the morning was shining example as was the chef who did a range of egg’s every morning, they both remembered our daily orders. A point of frustration for us was we didn’t find a single fork or knife that wasn’t bent. I guess the refurb’ budget didn’t go that far. The coffee was variable from okay to very bitter. Some of the table staff seem more interested in chatting amongst themselves rather clearing tables. The pool furniture is tired and in places dirty with bird droppings, the staff seem reluctant to clear used glasses. The included meals on our package were okay, not exciting, the quantity varied, but usually well presented. We ended up going out to a restaurant next to the hotel, which was excellent and great value. To swim in the sea is tide dependent, at high tide the waves come right up to and crash into the property wall and it’s impossible and unsafe to enter and walk down the beach. When the tide is out, there’s quite a lot of litter on the shore edge, which you have cross to get into sea. Another thing to consider, there are facilities for the disabled. There are no lifts, ramps toilets etc, but loads of stairs, it’s a bit of a drag going to reception to get you key card reprogrammed when it fails. If you’re unsteady on your feet give this place a wide berth. The location is about 15-20 mins or 200tb into town. Chewang beach is very lively in the evening, there is something for absolutely everyone there! There’s also a western style shopping mall and a great food court. Finally what really grated us, there’s a price list of items in our room should we break something or decide to take something. This sits really uncomfortable with us. They know the price of everything but the cost of nothing We’re happy to be moving on after 7 nights. We wouldn’t come back here and feel uncomfortable recommending it. However we’d certainly come back to Koh Samui

My daughter wanted to go somewhere really special to celebrate her 30th birthday and was interested in going to Thailand. Then she saw some photos of this hotel and it’s amazing views. After reading the reviews the decision was made. We were so excited and so hoped it would live up to everything we dreamed of. We had chosen a private pool villa and it was THE most amazing room with a private pool and outside jacuzzi in a beautiful garden. We felt like we were living in a dream. The big round inside jacuzzi bath in our bathroom was huge. On her birthday I had decorated our room and the staff matched the colours with petals on the bed and two cakes. One was made from towels the other was a delicious white chocolate one! The room was behind the main beach pool so we would get a buggy up to the lounge but we always chose to walk down the big hanging bridges back to the room. The views were stunning and the bridges and stairs looked so pretty lit up at night. We both visited the spa for treatments on her birthday which were very nice. We wanted to go to an ethical elephant sanctuary whilst in Thailand and the concierge booked us to go to Samui Elephant Kingdom. This was just a short drive from the hotel and was one of the high lights of our trip. It was a wonderful experience and we would definitely recommend it. The club lounge was where we had our daily afternoon tea and evening drinks and canapés. The club staff were great they got to know us and knew my daughter liked the duck spring rolls. To her surprise they brought out two on a plate with candles in on her birthday whilst singing “happy birthday“. It’s the little things that make it perfect. I would like to thank you all for everything. I can only remember a few names, Lisa, Knowfang, Meen, Markey but you were all great. A special thank you goes to Dow. You were amazing, kind, professional, friendly and very helpful especially when the air con needed attention. I can’t thank you enough. I had wished we got to see you before we left to say it personally but it was your day off. All the staff from management to ground staff were professional, friendly, polite and always had a smile on their faces. The service was excellent. The hotel app was great. If you wanted anything you just sent a message and the response was immediate. We wanted different pillows they were there in 5 minutes. We asked for sun loungers for our garden again there in a few minutes. We had a problem with the air con and immediately the engineers came. I have never stayed anywhere with such great service. This hotel not only lived up to expectations it surpassed them. It really was like living in a dream. Thank you to all the staff for making this the perfect holiday. We will most definitely be back.

We came for our honeymoon we were amazed with the hotel view the staff also from nancy that she checked us in and explain in details every thing she also came with to the villa to make sure that everything was fine. Breakfast was amazing lucky was very very nice along with nat there service was amazing all the staff were very friendly the chef also are accommodating and smiling I will not forget also WK from sales she made sure that our honeymoon goes prefect Emmy helped us a-lot with all the information around the city she gave us a very good recommendations Iyan made sure to book for us in the jungle village even it was hard to find a place and also a transportation going to the massage in ritz and also to the restaurant The bogy driver nine very smily and accommodating every time taking us to the room or from the room Over all the staff of the hotel made our honeymoon very special thank you so much everyone

I got the suite with the pool, it does not look like the photos. I had a pretty high traffic area where my pool faced, and there’s loud music at the restaurant next door, last thing I wanted when I was hoping for isolation after 8 weeks of rough work on the road. A door was missing in my bedroom and maintenance had to come reinstall it on my second day. Spa never had an availability during my stay, and buggies are required to go anywhere in the park (unless roaming in the heat is your thing). The service was slow at times (I’d often come back to my room and see room service plates stacked outside for a later cleanup) - but my room was meticulously cleaned each day and the buggy staff were incredibly friendly.