Guest User
October 22, 2024
This hotel is in a mess, very annoying. Many staff members can't speak Thai. Check-in takes a long time, the efficiency is low, there are many mosquitoes, the water heater always doesn't work, the staff has to come back and forth to fix it before it can be used, there are power outages and water shortages for more than half an hour, I kept calling the front desk, and told the front desk to clean the room 3 times, but it didn't come. The room comes with breakfast, the staff didn't tell me the location of the restaurant, I couldn't find it and went to the front desk to ask, the front desk didn't say that the room can only be used with the key, I took the card out and came back but couldn't open the door, they said to wait a moment and hung up and didn't call back, I rented a motorcycle, and when the deposit of 3,000 was returned, the staff deducted one more day's money, but it was actually paid, they didn't hand it over well internally, which delayed our return trip to the ship! And I told the staff what time I was going to travel early in the morning, but there was no apology, the experience was very bad
Original TextTranslation provided by Google