Moo 1, 14/45, Koh Phangan District, Surat Thani Province, 84360, ThailandView Hotel Details
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Sairee Hut Resort Koh Tao Guest Reviews
4.4/5
Very Good
48 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(48)
Positive reviews(47)
Reviews with photos/video(16)
Awesome stay(21)
Friendly owner(10)
Great location(10)
Awesome rooms(9)
Convenient location(8)
Clean and tidy(6)
Negative reviews(1)
Anonymous User
Grand Superior Room
Stayed in Jul 2024
Couples
1 review
3.5/5
Posted on Jul 26, 2024
This place on arrival was quite messy with old furniture items in the walkways to the rooms in sections
Hot water was hit a miss and outdoor shower was out of order in general items not maintained well
I was allocated a room on the third floor however requested a room downstairs and after quite a bit of time it was allocated - the next day I found out they had a lift, so could not understand why on checking in I wasn't told about it, even when stating my reason for changing room was I didn't want to walk up 3 flights of stairs no mention of lift - this would have saved the drama
I was not impressed at the beginning and the girl at reception was lovely however stated that she couldn't do much as I was uncertain the hotel was clean given the state of the hotel in parts I saw - the lovely girl call the Manager and was told if I wanted a refund to contact Agoda even though my booking was not with them however - the Manager who was on the phone, refused to speak with me a paying customer - any person who runs a hotel in that position should speak with a customer - this quickly told me why the hotel was poorly run with a Manager who couldn't even try and resolve certain issues I had - I wasn't after a refund, infact I asked to pay for an upgrade but there wasn't one available - that was ok but it's not ok for a Manager to treat a customer like she did - very poor example for her staff
The breakfast was nice and if it wasn't for the staff being so nice, it made things nice and hotel was ok
Skysrw
Grand Superior Room
Stayed in Apr 2024
Couples
19 review
4.0/5
Very Good
Posted on Apr 18, 2024
We did not get the room that we supposed to get. We booked the queen bed room but they gave us dobled bed room and put them together without topper
Guest User
Deluxe Double Room
Stayed in May 2024
Couples
21 review
5.0/5
Outstanding
Posted on Jun 2, 2024
Really big room , close to the beach , very nice staff , will book again .
AmySprinkles
Standard Room
Stayed in Jan 2024
Couples
20 review
5.0/5
Outstanding
Posted on Jan 19, 2024
We loved the diversity of the room choices yet everyone got to use the amenities, the pool and location on the beach, the pool bar was amazing and some of the villas are brand new! Checking in was a long process but it was busy, the staff are great! They even let us stay a bit longer to enjoy the pool while we waited for our ferry.
Guest User
Grand Superior Room
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 16, 2024
Excellent service, breakfast was amazing with lots of varieties. Staff were very accommodating and very pleasant
Jinnykr
Standard Room
Stayed in Mar 2024
Solo travelers
4 review
4.5/5
Great
Posted on Mar 25, 2024
It’s great place if you solo or friends or couple tor all!
Quite room, clean, breakfast fine :)
Guest User
Deluxe Double Room
Stayed in Feb 2024
Travel with friends
5 review
3.5/5
Posted on Feb 20, 2024
Hotel was nice but it was way too loud at night due to the parties nearby. Therefore the low punctuation in location
Drjaeseworld
Deluxe Room with Sea view 1 King bed
Stayed in Nov 2023
Couples
17 review
5.0/5
Outstanding
Posted on Nov 30, 2023
All okay good location and basic room
Guest User
Standard Triple Room
Stayed in Dec 2023
Couples
8 review
4.7/5
Amazing
Posted on Jan 1, 2024
Sairee Hut is a lovely hotel situated on the beach front. The staff were very attentive and friendly and were quick to help us when we had a problem with our room. There is a free transfer to and from the pier for your stay. The breakfast buffet has a great selection of Thai and continental foods so it’s worth including in your stay. We really enjoyed our trip to Koh Tao and it was made better with the kind help of Sairee Hut employees!
Guest User
Grand Superior Room
Stayed in Dec 2023
Couples
4 review
4.7/5
Amazing
Posted on Dec 4, 2023
Superior room was lovely in the newer half of the building, we stayed in the standard rooms for one night also was clean but not as nice as the newer half.
All very clean
zzZpy
Grand Superior Room
Stayed in Nov 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on Nov 12, 2023
I been here 3 time ,i like this hotel cuz location good not higher price and room (new building) was so cozy this low season have some maintain room but not concern , restaurant open until 6 pm , breakfast is a not variety but understandable during low season. Over all good 👍🏻
Guest User
Grand Superior Room
Stayed in Dec 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Feb 18, 2024
Good service, good restaurant, good location, I will back there again
Guest User
Standard Triple Room
Stayed in May 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on May 5, 2023
Beautiful resort on the beach nice staff and very helpful
Jade Caroline
Standard Room
Stayed in Jan 2023
Solo travelers
24 review
4.7/5
Amazing
Posted on Jan 25, 2023
Pretty good. Only stayed for two nights and was pretty busy exploring the island. AC doesn't work but there is a ceiling fan which is sufficient and common for other hotels in Koh tao. it's right on the beach front and has a pool. Nice and close to everything.