Courtyard Kokomo

A free breakfast would have been nice.

Disappointed in this property, not living up to Marriott flag nor as represented on *******. Property lobby under major construction, no amenities available and not disclosed at time of reservation. Pool, fitness and spa unavailable. No breakfast provided as described in property listing. Front desk staff was not courteous or professional. For the price I was charged I felt like I got robbed. I used to be a loyal Marriott customer and actually worked for a full service Marriott hotel years ago. I will be using another brand for my travels from now on, IOW, check in somewhere else

The rooms were nice but the lobby was under construction and it was a surprise when we got there. Usually Courtyards a re good place to stay. I guess there was no way of knowing since we made the booking online.

Great place to stop on our way out of town for Spring Break drive to the Panhandle. Comfy beds, clean and friendly. Starbucks station inside the hotel. Bonus. Would for sure stay here again without hesitation. Didn't have time to use pool so not sure how that is.

I read several reviews on here after my experience! Thank you for the validation after the gaslighting from hotel management!!! My room had bed bugs. When I told the front desk, they asked for me to bring one to them as proof. I already flushed them down the sink and woke up to several bites. I took photo evidence with picture and time locations but they still questioned my integrity. The room also had black mold. I left very stuffy and felt ill and discomfort from being itchy and general disgust. Unacceptable. The first floor has not been renovated and when I told them my room number, I could gauge by their facial expressions that they already had an idea of the problem which is just straight negligent. They said an exterminator will treat the room before they re-assign it but I had a feeling they would re-assign pretty quickly. Room 135.

Property should be closed and condemn. Construction, exposed wires above low ceiling in hallways, badly kept lobby furniture, mold and stains in room, room not cleaned. Staff was bla and unhelpful with room not being cleaned. Sad Not worth $150.00 per night

No hot water in the morning for a shower. Otherwise I would stay again. Staff was helpful, regardless of the situation out of their control.

Business brought me to Kokomo, and I chose the Courtyard by Marriott. The facility is scheduled for refurbishment/remodeling/updating later this year. It's a three story facility, located near a main intersection in town. This provides convenience to many sights. I had a room with a king-size bed. The service provided at this location was commendable. Check-in was quick and flawless. The front desk team member responded to my request for extra pillows quickly. Breakfast was tasty, prepared to order, and fast. All and all, a good one night stay.

Stayed from 10/13/2023-10/16/2023. After returning home, awoke covered in 50+ BED BUG BITES. Contacted the hotel “leadership” and was told that I could have gotten bed bug bites from anywhere. I’ve been a nurse for over 28 years, and they also gave false medical information, stating that bites from bedbugs show up immediately (they don’t, and it can take 1-14 days for your body to react and the bites to surface). They refused to provide a refund and denied that their hotel has bedbugs. Beware.