Natalia Lodge

I am booked into this place for 2 nights. I arrived on my first night, there was loadshedding. Myself and my team team were not provided with lamps, we had to find our way in our rooms in the dark. On request for airconditon remote controls, we were told they in worki ng condition. The rooms are cold, the flooring is tile which makes things worse. Whilst I was still shocked, power went off, no it was not loadshedding and no one bothered to tell us what was going on. I then went to the reception to ask for a wifi password and got a cold answer from a very unfriendly receptionist that the wifi is disabled. I cannot use the kettle in my room, lòoks very unclean and so are tbe utensils. I have travellef extensively throughout this country and find this to be the most unappealing place with no care for its guests.