Hotels near Badartala Public Library, Kolkata

I had a 5D/4N stay in this hotel. Rooms are spacious, neat and clean, comfortably equipped with modern amenities. Staff are friendly and always happy to help, especially #Subhas, such a nice guy- anytime he was at service. Professionalism of the entire crew is much appreciated but what impressed me the most was the warmth with which the wonderful lady at the reception would call me every day and so politely would enquire about my wellbeing. I had a great stay. This hotel is almost at the heart of the city and is reasonably priced so is highly recommended.

One of the best hotel ever visited in kolkata the staff behaviour was so pleasant and so kind All the facilities provided by the hotel altair was just awesome Hotel Member Name Sri***ta was very helpful and kind provided extra time and allowed as to swim as per our want without any restriction That was really kind and lovely gesture from them loved the experience

I had an excellent experience while staying at Hotel Emirets. The location is perfect and food/other facilities are the best in the industry. The behaviour of staffs are superb. I will love to recommend my friends for the secure stay.

I stayed at this hotel for 2 nights, but on the first night I had abdominal pain and watery diarrhea, probably due to an infection. I couldn't connect to an overseas travel insurance company, and the hotel staff helped me find a hospital, accompany me to the hospital, negotiate with the hospital, interpret with the doctor, and accompany me to the pharmacy for out-of-hospital prescriptions. rice field. A friendly hotel.

The rooms were huge and very clean. The good nature d staff were an icing on the cake. The location was good too. It was quite close to tourist attractions.

I recently stayed at Roland Hotel, and I must express my extreme dissatisfaction with the entire experience. The most glaring issue was the appalling internet connection. Despite their claims of providing seamless connectivity, I found myself struggling to maintain any form of online presence. This was particularly frustrating as I needed the internet for both personal and professional purposes. Moreover, the staff’s attitude towards this problem was shockingly unprofessional. When I approached them regarding the internet outage, their responses were inconsistent and unhelpful. One moment I was watching TV, and the next, they denied any internet availability for the TV service. It was baffling to encounter such contradictory statements from different staff members. But what truly added to my disappointment was the billing discrepancy. The hotel’s website had clearly stated a 30% discount on the invoice, yet the bill I received had no such deduction. When I inquired at the reception, their explanation regarding tax additions did not align with the final amount, which was still inexplicably 2500 more than expected. I felt compelled to make the payment, given the circumstances, especially with my two-year-old son with me, but it felt like being subjected to the hotel’s unfair practices. Attached is the invoice that highlights this unfair treatment. I strongly advise against staying at Roland Hotel. The level of service is severely lacking, and it seems customer satisfaction is not their priority, especially once payment is received. Please be wary of these issues if you consider staying here. Be cautious about if considering a stay at Roland Hotel: 1. Internet Connectivity: Be prepared for potentially poor or unreliable internet service, which could be a significant inconvenience, especially if you require consistent online access. 2. Staff Responsiveness and Consistency: Expect possible challenges with the staff, including receiving contradictory information and unhelpful attitudes towards resolving issues. 3. Billing and Promotions: Be vigilant about billing practices. Confirm any promotional discounts (like the mentioned 30% off) in advance and carefully review the final invoice for accuracy, including understanding how taxes are applied. 4. Customer Service Post-Payment: There might be a notable decline in service quality or responsiveness once payment is made, so it’s advisable to address any concerns or issues before settling the bill.

The facilities and presentation of the hotel were very good and the breakfast in the dining hall was unique, a facility which is rarely seen in a generally small budget hotel.

The stay at itc sonar was wonderful. The ambience ad grandeur of this property is beyond words. The cuisines served here are excellent. Credit goes to Chef Shubonkar for taking individualistic care. I would like to mention Mr. Sujoy from front office for his help ad arranging the best for me. I would love to visit again.