Hotels near DHALI PARA WATER TREATMENT PLANT KMC, Kolkata

food taste and varieties available in vivanta is not good except this very thing was good and excellent

The first night to stay at the hotel, because it is the red-eye flight before the check-in, arrived at the front desk at 6 in the morning, the front desk informed that the early check-in needs to pay another day's room rate, and communication through Ctrip is also fruitless, although it is a rule, but the regulations are also flexible. I just want to take a shower and hope to improve it later.

I shall start from arrival at the hotel. We were a family of four who had booked two rooms at the property. We arrived around 14:30 Hrs (at least 30 mins after the designated check-in time). First of all, although the check-in desk at the hotel is quite huge, there were only 3 staff members ***ning the desk, all of them occupied. We had to wait for around 15 mins, looking here and there like *****s with our bags on before someone greeted us. And I do not mind waiting for check-in; what I do mind is that despite multiple staff members seeing us wait, not one of them acknowledge our presence and asked us to take a seat and wait. They would all look at us and carry on. Forget a warm smile, forget a namaste, we were made to feel like fools just standing there without anyone attending to us. When we finally did get a chance to check in, we were given two adjacent rooms. The key to one room was handed over to us, and we were told that the second room is not ready yet and that as soon as it is ready the key would be sent to us in our room. We said okay and moved towards our room. Once in our room, all four of us sat waiting in one room for around 45 mins for the key to the second room. We were not able to unpack because we wanted to unpack in our respective rooms. Tired and hungry, we left the hotel to get ourselves some lunch and some sightseeing, hoping that by the time we return our second room would be ready. When we returned and asked for the key to the second room from the reception desk, we were told that the room that was allocated to us had been now given to someone else -- and we were given some other room that was ”close” to the first room. I understand that asking for adjacent rooms is a mere request and not a right. But had we been given a ”close” room earlier, we could have gotten the keys earlier at the time of check-in! We waited for a room for so long, only for it to be given to someone else. Fast forward to the next morning's breakfast. The spread was quite good and quite diverse in variety. However, again the entire staff at the breakfast looked tense for some reason. And they kept messing up with live counter orders. No one had a smile on, no one welcomed you with warmth, and no one made you feel as if you were staying in a 5-star hotel (which The Lalit considers itself to be). Our entire experience with The Lalit was below par at the very least. It was not the kind of experience you would expect from a branded property that so conveniently calls itself a luxury 5-star property. I honestly feel for the money that I paid, I could and should have gotten a different property and that would have been definitely better. For the foreseeable future, and till things change, I do not see myself staying at any Lalit property.

The place was in a good location. The place was clean. The service was bad. In the restaurant upon the food were flies and the staff was not attentive. The room service is bad they don't pick up the phone calls. Everything is over priced. In the spa the massage was the worst and it was very pricey

Overall..the hotel is within the budget range for a few days stay in Kolkata. The rooms are neat and clean. The view from the 3rd floor non-ac room is somewhat less as it tends to be sideview to the main road. The service is also good as the staff are well mannered. I would recommend this hotel for anyone coming to Kolkata towards the Dum Dum side.

That's a great service from hotel staff especially at the breakfast restaurant staff. They always take care what you want and offer food choices to me and colleague. Surely, the food for breakfast is great, variety of choices. I love coffee and cake so much. When they know that we are the last day at hotel, they prepared simple cake but full of hospitality of restaurant team. Thanks so much and we will come back again.

Thanks to Priyanka our first trip to Kolkata went smoothly. She provided a lot of assistance for exchanging money, arranging the shuttle to the airport for the next morning, and giving directions for how to get to the nearby attractions. She also upgraded our room from deluxe to premium for free. We really appreciated her help.

Clean, very good service staff All facilities Convenient shopping center Traveling near the airport There is a swimming pool and fitness. receptionist and the rest of the service is very good

A Semi-Govt property constructed with the right intention. Great option for single traveller - both leisure and business. As of now, the property is clean and crisp given its infancy. Hope, the authorities do the proper upkeep which is usually lacking in Govt/Semi-Govt properties. Rooms - fresh and airy. Clean washrooms. Spacious compound where you can chill out. Location being on the city's periphery may be inconvenient for some. Car parking available for guest. Buffet breakfast served could be better. Highly VFM place with option of monthly rental which makes it even greater value. Recommended if location is not an issue.

If you want a comfortable stay near the airport for a long layover this place is great. Clean facilities, friendly staff, decent food and drink options and most importantly, 5 mins from airport terminal. Perfect for a layover stay if u have an early morning flight to catch